It's a pleasure to have you here, @Smatt2. Allow me to chime in and provide some info about the QuickBooks cash account. 

To order checks using QuickBooks Cash Account, you'll need to use an actual bank to transfer funds to this statement. You'll want to move the money first to a checking or savings account before moving it to QuickBooks Cash.

To transfer money, here are the steps:

1. Select the Cash Flow menu.
2. In the QuickBooks Cash section, choose Transfer money.
3. Click Transfer out.
4. In the From field, select your QuickBooks Cash account.
5. In the To field, choose the (+). 
6. Select your connected bank account.
7. Enter the amount you want to move out of your QuickBooks Cash account.
8. When you're ready, click Finalize transfer.

Otherwise, you can also access the account and routing number from the same menu.

1. Choose the Cash flow menu.
2. In the QuickBooks Cash section at the top, select Manage Account.
3. Click Account info to view your account number or routing number.

For more insights, feel free to review this article: Use your QuickBooks Cash account. This also includes some guides on how to put money in and take money out of your account.

In addition, I'll be sharing this resource that incorporates details about the Cash Flow menu including the envelopes, and the Cash Flow planner: Learn more about QuickBooks Cash Accounts.

Get back to this thread if you need more help fixing banking concerns in QuickBooks. I'll be around to help you. Stay safe and take care.

Hi, @Smatt2.

Hope you’re doing great. I wanted to see how everything is going about the QuickBooks cash account concern you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!

 @Smatt2.  With all the information you provided about "how to transfer funds" from existing accounts to Quickbook Cash, there is still NO answer on banking information.... When ordering new checks for the Quickbook Cash Account, even ordering through Quickbooks, there is a spot by which we have to enter the BANK NAME & ADDRESS, but this is not easy information to gather. CAN YOU PLEASE HELP CLEAR UP the mystery? What is the PROPER BANK NAME &. ADDRESS??? 

PLEASE READ / SEARCH TOPICS OF QUICKBOOKS CASH ACCOUNT CLOSED MY MERCHANT ACCOUNT.  I JUST HAD AN EXPERIANCE.... I APPLIED FOR THE QB CASH ACCOUNT RECIVED MY DEBIT CARD.  EVERYTHING WAS FINE UNTILL I STARED WITH TRANSACTIONS AND ECHECKS DEPOSITS.  MY ACCOUNT GOT CLOSED AND THEY HAVE MY FUNDS ON HOLD ABOUT $3000.00. GUESS WHAT THEY WANT TME TO DO?????? THEY WANT FOR THE CUSTOMER TO CALL THEIR BANK AND REQUEST THEIR FUNDS BACK AND HIT MY "ACCOUNT" WITH CHARGEBACKS.  WHY IS THIS GOING ON????? I DONT KNOW IF IT WAS THE $3000 TRANACTIONS I DID. I CALLED SUPPORT AND THEY SAID THAT IT WAS A BUSINESS DESICION TO CLOSE MY ACCOUNT AND THEY ONLY WAY TO GET MY MONEY BACK WAS FOR MY CUSTOMER TO DENY HER CHARGES AND REQUEST THEIR MONEY BACK...… HOW FREAKING EMABARSSING AND SO UNPROFESSIONAL. I AM SO DISSAPPOINTED AND EMBARRESSED RN. 

Hi, 

I recently signed up for QuickBooks cash account and am currently waiting on the debit card in the next week or so. Your review is kind of scary, did this ever get resolved?

Hi,

I recently up for the QuickBooks cash account and am experiencing the same issues. Did this ever get resolved?

Hello, Threemenandatree. 

It is always our top priority that our customer's account is secured with us. Don't worry, our security technology is built with the decades of experience we have protecting our customer's.  

Though, I checked with my resources and couldn't find the same issue. I recommend getting in touch with our Customer support team.  

Our agents will review your account and verify the reasons for this issue. To connect with our Team, follow the steps below in your QuickBooks Online account:

1. Go to the Help menu, then click Contact Us. 
2. Type your concern in the box and tap Let's talk. 
3. Choose either Get a call or Start a chat. 
4. Complete the required data and submit the request. 

To make sure you'll get prioritize to your concern, please check the availability time of or customer support team. You can contact us every Monday to Friday from 8 AM - 6 PM. Also, phone support may be limited due to volume.   

Find out more about QuickBooks Cash feature from these links:  

• Use your QuickBooks Cash account
• QuickBooks Cash FAQs 

Do you need help managing your Payments account and transactions? Click here to browse our articles for guides and more details. 

Feel free to reply here if you have other future questions with QuickBooks Online. I'm always here to help. Take care out there. 

Hi there!  To bank used by QuickBooks is Green DOT.  To get the routing an bank account do the following:

go to you QuickBooks 

click “Cash Flow”

View account

Manage account 

there you will find the information you need

I also read the information you just provided. I am going through the same thing of needing a bank name and address. What you just provided doesn't give the name of the bank nor the address. 

Hi, I'm going trough the same issue, Did you ever got this resolve?

Has there been any resolution for this matter?  To order checks on QuickBooks online, it takes you to a page and requests routing/account number of the bank. I too use QuickBooks checking provided by GreenDot.  After grabbing my routing and account number from the QuickBooks... The check order page then requests financial institution exact name and address. None of this information is readily available anywhere on QuickBooks. One would think QuickBooks would make this information available Or , heres a crazy idea, have an option to order checks for the QuickBooks checking account with all the information auto filled so we, the customer, don't have to research the existence of life for a simple order.

Thank you for expressing your thoughts here in the Community, @Pro9. But don't worry, I want to make sure you can get the bank name and address so you can order checks for the QuickBooks Cash Account.

QuickBooks only allows you to view your account, routing, or PIN from the Account info page. In this case, I recommend contacting our QuickBooks Support Team. This way, they can provide the bank name and address so you can continue ordering checks. To reach them, you can follow the steps below:

1. Sign in to your QuickBooks Online account.
2. Click the Help button.
3. In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
4. Select Contact Us.

Come back to this post and let me know how the call goes, @@Pro9. I want to make sure you're taken care of.

You may need more information about QuickBooks Cash and Checking accounts. You can check out these resources for more details:

• Use your QuickBooks Checking account
• Learn more about QuickBooks Checking

Wishing you all the best!

SAME THING HAPPENED TO ME EXCEPT THEY STOLE 35K FROM ME AND ITS BEEN 6 MONTHS AND STILL NOT RECEIVED BACK. THE BEST THING -  I CANT EVEN ACCESS THIS ACCOUNT ONLINE OR REACH A LIVE PERSON. MY LAWYER CANT DO $$$$ EITHER. 

STAY AWAY FROM QUICKBOOKS!!!!!!

Hello, av1233.

I appreciate you joining this conversation. Allow me to jump in and help ensure this is taken care of for you.

As much as I'd love to check this for you, we are unable to pull up your account in the Community. We don't want your personal information to be displayed here in the public space for security purposes.

That said, I highly suggest contacting our Merchant Support team. They have tools that can pull your account in a secure environment and check the status of your account.

Since you mentioned that you can't access your QuickBooks Online (QBO), you can use our test drive to reach our Merchant Support team. Here's how to do it:

1. Go to https://qbo.intuit.com/redir/testdrive.
2. Select Help (?) at the top right.
3. Select or type Contact Us.
4. Enter your concern, then select Let's talk.
5. Choose a way to connect with us.

To check for our Support hours, refer to this article: Contact Payments or Point of Sale Support.

I'll also add these articles that tackle QuickBooks Cash feature for more information:

• Use your QuickBooks Checking account.
• Learn more about QuickBooks Checking.

For more tips and other resources you can use in the future, you can always visit our website: Self-help articles.

Please post again or leave a comment in this thread if you have more questions about this or anything else. I'm more than willing to assist. Take care.

I FOUND THE RESOLUTION.........   If you use the routing number to cross-reference. Aka type it into a google search. It will tell you the information. Mine was this.

https://www.usbanklocations.com/routing-number-[removed].html

After this I had to find their actual address by using the "Green Dot bank, Provo, UT":

Green Dot Bank DBA Bonneville Bank
1675 N 200 W
Provo, UT 84604

I hope you haven't given up QB does make it really easy with the merchant account and the lower fees. I know that if you are like me it was super frustrating. Thankfully for my job, I have to do a lot of Direct Deposit info for employees and they are notorious for not putting their bank name on there so this is something I have had to do often. The routing number gives the info since there is no information that is protected you can find out all the other little details. I hope this helps you and many others that will find this useful without wanting to throw in the towel. 

Does anyone now the Green 

Dot bank routing number?

I've come to ensure you'll be routed to the right support and get the assistance you need, Nextelix. 

You can find and access Green Dot Bank support through your account. I'll guide you through the steps.

Here's how: 

1. Sign in to your QuickBooks account.
2. Select Banking services.
3. Choose QuickBooks Checking and select Manage.

Additionally, you'll want to check out this reference to get all the details about QuickBooks Checking and envelopes: Learn more about QuickBooks Checking.

You're always welcome to reply in the comments below if you have additional questions or other QuickBooks concerns. We're always available anytime you need help. Keep safe!

Hi, Can anyone help me on how to have in one page an account name, account number, and routing number

Welcome back to the QuickBooks Community, pepito. I'll be sharing steps so you can have an account name, account number, and routing number on one page in QuickBooks.

I suggest going to the  Banking services section so you'll be routed to the Account info to view your account details.

Here's how:

1. Go to Banking services and choose QuickBooks Checking.
2. Select View account, then Manage.
3. Choose Account info to view your account number or routing number.

You may open this article to see extra details and how to manage funds of your QuickBooks Checking account: Use your QuickBooks Checking account.

Lastly, you may refer to this article if you need more overview about QuickBooks Checking and how it operates to help you manage your funds: Learn more about QuickBooks Checking.

It'll be always my pleasure to help if you have any other concerns about getting account information on one page. Please let me know by clicking the Reply button and leaving a comment below. Have a good one!

When following the steps to view the Routing and Account number, the only information viewable it the Routing number.  Why am I unable to view the Account number?

Thanks for sharing your concern with us here, Nicole. I've come to ensure managing account information is accessible anytime in your QuickBooks account.

If you've set up and linked your debit card information to your QuickBooks Checking account, your routing and account numbers will be visible from the Account Info section. 

However, if you've connected your debit card details and aren't able to view your account number, we recommend contacting our payments support team to further review your data. Since Community is a public platform, we're unable to acquire sensitive information about your account. Thus, if you have QuickBooks Online with Payments & Merchant Service Center, you can follow these steps on how to reach them out:

1. In your online account, select Help (?) at the top right.
2. Select or type Contact Us.
3. Enter your concern, then select Let's Talk.
4. Choose a way to connect with us:

• Ask the community to get help from businesses like yours.
• Start a chat with a support expert.

Moreover, you'll want to transfer funds instantly if QuickBooks provides eligibility to your account to send money using a linked debit card. Also, to get answers to your frequently asked questions, you may check out this guide: QuickBooks Checking FAQ.

We'll keep in touch in this thread for any additional queries when managing checking accounts. Feel free to let us know in the comments below so we can provide further help. Kee safe!