Direct Deposit: DD # and Check #

Thank you! I appreciate your help :)

This is a major issue for our company.  We cannot research and lookup employee's specific paychecks now that they are direct deposit.  Please find a solution as quickly as possible.

Hi @talvisi,

As my colleague @Rose-A stated above, our product engineers are constantly working to have the product offer the best experience for our users.

The idea to assign a custom check number for direct deposits would be a great addition to the product, and we've taken note of this.

To be in the know of monthly updates to our products, check out this page: The QuickBooks Blog.

Let me know if you have other queries by dropping it in the comments below. I'll get back  to you as soon as I can.

This is a related question. I pay all my employees and vendors with direct deposit and most of my company bills by ACH bill pay.  WHY does QB Premier log every single one of these payments as a pending, needs to be printed check.  I don't WANT to print checks. These items are already paid. Furthermore, the print checks window asks me the starting check #. These all have DD check numbers already assigned. Why on earth would QB want to assign a new check # to something that is already paid. How do I clear all these thousands of "waiting to be printed" checks that are not checks?  Very annoying. Do I have a company preference set up wrong perhaps?  I can't believe these direct deposits are sitting waiting to be printed on a check.

Thanks.

Let me provide some information about printing transaction works in QuickBooks Desktop, kberthold3.

When sending paychecks/checks through Direct Deposit or ACH Bill, QuickBooks added them in the print queue if the checks marked "To be printed" or "Print Later". To remove them, open per transaction and remove the To be printed or Print Later marked.

Just follow the steps in this article: Remove paychecks from the print queue. You can also check there other options on how to remove them.

If the first option doesn't work with you, just send the transactions to your printer (which is not powered on). Then, delete the Print Job from Windows and confirm everything printed fine in QuickBooks Premier.

I've got a link here about managing payroll transactions: https://quickbooks.intuit.com/learn-support/en-us/payroll-and-workers/07?product=QuickBooks%20Deskto....

Keep me in the loop if you need a hand with running payroll or vendor reports or any QuickBooks related. I'll be here to help.

This is a very backwards way of solving the problem.  Opening every transaction each time you do payroll and changing the print status is crazy.  This didn't always happen with direct deposit checks, but now something has changed. Every time I run payroll I send the paychecks to print to PDF and then delete the PDF file from my computer, but this causes the check numbers to get updated, so then I have to remember to change the check number back when I print a check the next time. Is is not a efficient way to run payroll or to solve the problem. Why would a direct deposit check default to print? 

Hi there, cfpc.

Every time you print your payroll through direct deposit it really requires you to enter a check number. However, if you opt to print them on a regular check, it may not require you to enter one.

My colleagues have sent this suggestion and I'll surely notify them again about this feedback. Feel free to check out these references for more details in handling your paychecks:

• Print your paychecks in QuickBooks Desktop
• Customize a paycheck layout or pay stub

Thanks for time and effort in performing the workaround. Please don't hesitate to mention me if you have other questions. 

I am having this problem now.  Direct deposit went through ok, but QB is showing that checks need to be printed and the DD number is not assigned which is what normally occurs.  This just started last week, and I cannot determine anything that has changed. I should not have to go into the "check" each week and change the status from "to print" then assign a DD number.  Any help would be appreciated.

I'm here to help you resolve this, ksl1963.

This could be a browser-related issue. The stored cache can affect the performance of QuickBooks which can cause unexpected behavior. Let's perform basic troubleshooting steps to fix this.

To begin, I suggest logging in to your QuickBooks account via a private window. Here are the keyboard shortcuts: 

• Safari: Command + Shift + N 
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + P 

After signing in, check if the direct deposit number is assigned. Then, let's clear the browser's cache to improve the performance of the program.

You can also access your account through supported browsers.  They'll provide you the best and most secure experience with QuickBooks.

To deal with some common direct deposit issues, I encourage checking out this article: Handle a direct deposit paycheck that was not received by an employee.

We appreciate you for bringing this to our attention. If you need assistance with your other task, please get in touch with us.

I'm having this problem with Quickbooks Desktop.  Will the internet browser cache make a difference for Quickbooks Desktop?

Thanks for sharing the correct product you use, cfpc.

Since you're using the desktop version, let's perform different basic troubleshooting to isolate and fix the issue. We can start by ensuring QuickBooks is updated to the latest version.

1. Open QuickBooks Desktop.
2. Click the Help tab at the top menu.
3. Select Update QuickBooks Desktop.
4. Go to the Update Now tab.
5. Put a checkmark on the box beside Reset Update.
6. Click on Get Updates. 

If the issue persists, let's run the Verify and Rebuild Data utility in the system. The tool scan data issues within the company file and self-resolves them.

To verify data:

1. Open the company file.
2. Click the File tab at the top menu.
3. Select Utilities.
4. Choose Verify Data.

For rebuild data:

1. Open the company file.
2. Click the File tab at the top menu.
3. Select Utilities.
4. Choose Rebuild Data.

To make sure you'll pay your employees on time, I suggest checking out this article: Submit Payroll On Time.

You can also customize the employees' pay stubs to select what information to display on the paycheck. For more details, please refer to this guide: Customize a Paycheck Layout.

Please inform us how it goes. We'll look forward to hearing from you again.

When doing direct deposit things have changed. I don't remember ever changing selection boxes when generating payroll but what fixed my problem is by selecting "Assign DD#" under direct deposit options. Its now back to reading "complete" instead of "to print" under recent payrolls.  Hope this helps others.

Thanks for being 10x more helpful than the "experts". Was this an option/preference you updated somewhere? Or was this when you were on the 'Pay Bills' screen.

You said you went to "Direct Deposit Options" to select the box "Assign DD#" but I'm having trouble finding that.

Thank you!

Thanks for following on this thread, Dannimal09.

I can help provide clarifications about the solution shared by the previous customer.

The Assign DD numbers option is located on the Enter Payroll Information screen. You’ll be able to see it if you’re using QuickBooks Desktop (QBDT) Payroll.

As mentioned by my colleagues, modifying the direct deposit check number or assigning a custom check number is currently unavailable for online payroll users. We place a value on your ideas and consider them when enhancing the product. That said, I suggest sending feedback about this feature directly to our product engineers.

Here’s how:

1. Tap the Gear icon in the upper right and choose Feedback under Profile.
2. This will open a window where you can enter your suggestions.
3. Make sure to key in your feedback in the field box.
4. Click Next to submit it.

I’m adding some resources below for future reference. These articles provides will guide you on how to handle NSF hold on your payroll service. Also, you’ll learn about getting your employees paid on time when there’s a holiday.

• Resolve a non-sufficient funds (NSF) hold on your payroll service
• How do federal holidays affect my direct deposit?

Feel free to visit the Community again if you have other payroll concerns. I’m only a few clicks away from help. Have a good one.

Did QuickBooks assign DD numbers afterwards? Did the payroll transmit ok?

This happened to me, I have a follow up question, is the payroll going to be transmitted corectly?

Hi there, @aaa Rest.

Thanks for following up on this thread. To clarify, did you recently make the transition to doing direct deposits? Which version of QuickBooks do you use—Online or Desktop? Do you experience problems sending DD paychecks?

Any additional information you can provide would be greatly appreciated.

Agreed.  Thanks for being 10X more helpful than all the experts.  This was the problem and now it's fixed.  I'm sorry I didn't read your post before all the others, which led me on a wild goose chase.