Https://apply.turbopayrollcard.com/ seems to be a broken link. How do employees apply for a turbo payroll card?

Thanks for dropping by the Community, user84877.

I’ll help make sure your employees can sign up for the Turbo℠ Pay Card. Let’s run some basic troubleshooting steps to get the link working back to normal.

It looks like there’s too much data stored in your browser which causing this unusual behavior. When this happens, it can result in odd behaviors within the product.

Let’s enter the link using the incognito or private browsing mode. This is to check if the issue is caused by the webpage.

Here are the keyboard shortcuts:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Internet Explorer: press Ctrl + Shift + P
• Safari: press Command + Shift + N

If your employees are able to sign in to Turbo℠ Pay Card via the private session, clear the cache of your regular browser. This will also help improve your browsing experience. If the issue persists, try another supported browser.

If none of these suggestions work, I recommend contacting our Payroll Support Team. They can look into this further and help make sure your workers can sign up for the Turbo℠ Pay Card.

I’m adding a great reference to help you in the future. It provides answers to common questions about the Turbo℠ Pay Prepaid Visa. From there, you’ll see the steps on how to sign up for the card. Click here to view the complete guide.

Don’t hesitate to post a comment if you have additional questions or concerns. I’ll get back to answer them for you. Wishing your business continued success.

I have been having the same issue with the link to order turbo payroll cards being broken.  I tried the things suggested in your reply and got the same result.  Still can't get to the website at all.  It just keeps timing out. In your answer, you suggest that if employees can get to the website to clear the cache in the browser.  We can't even get to the website, so clearing the cache wouldn't help. I have already contacted Payroll Support twice this month (June 2021) and no one seems to have any idea what the problem is or how it can be fixed.  They just say they don't have anyone who knows anything about it and to just keep trying.  I have even had support reps refer me to Turbo Tax support!  This is about payroll, not tax refunds!  My business does payroll for many clients in the home healthcare industry who all have new employees almost every pay period.  Many employees in this sector do not have and can not get a regular bank account, so paycards is their only option to have direct deposit.  Some of my clients charge their employees the $1.75 fee for direct deposit if they use a bank account or non-Intuit paycard for their direct deposit.   The Intuit Turbopay payroll card is the only direct deposit solution that Intuit Desktop QuickBooks Payroll waives the $1.75 fee for direct deposit. This is becoming an untenable situation.  We need to have a way for new employees to order a new Intuit Turbopay payroll paycard ASAP!!  I have been a faithful Intuit customer for many years and I am hoping that I don't have to look elsewhere to serve my payroll clients!

I want to make sure this issue is taken care of, @Hshoemaker.

I appreciate you taking the time and effort you exerted to order an Intuit Turbo℠ Pay Prepaid Visa for your new employees. I'd like to redirect you to the best support group available to get this addressed right away.

Since the troubleshooting steps shared by my peer above aren't working, I recommend reaching out to our QuickBooks Support Team again. I understand that you've already contacted them before, but they're the best support group who can investigate the link further. They might provide another link you can use to order an Intuit Turbo℠ Pay Prepaid Visa for your new employees. Here's how to reach them:

1. Sign in to your QuickBooks Online account.
2. Click the Help button.
3. In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
4. Hit Contact Us.

You can also check out this article for another way of reaching out to our support team and its support hours: QuickBooks Online Support.

You might want to read this article to learn how Intuit Turbo℠ Pay Prepaid Visa® Card works: How to use Intuit Turbo℠ Pay Prepaid Visa® Card.

Our doors are always open to help you again if you have any other concerns or follow-up questions about Intuit Turbo℠ Pay Prepaid Visa. Have a great day ahead.

I have several QuickBooks payroll clients who have been dealing with this problem for weeks.  Support has not been able to fix it.  We have tried in 4 different browsers, cleared cache and cookies and it still doesn't work.  Can you let us know if this has been escalated and if their is a timeline for getting it fixed?

Hi there, 2020 system requirements.

Thanks for reaching out to us here in the Community. I'm here to ensure you'll get the assistance you need to resolve your concern. To help you with the application process, I'd recommend reaching out to our support team again. They have the tools that can guide you in this procedure so you can apply it successfully. They can add you to the list of affected users. They'll be able to access your account in a secure environment and in the meantime they can suggest other workarounds for you to try.

To ensure that you'll be assisted immediately, I recommend checking our support hours.

Aside from the supports provided, you can also visit our Help articles page for reference. There, you can read articles that will guide you in completing your future tasks.

If there’s anything else you need help with your account or with your payroll, you can always get back to me. I’ll be around ready to help and back you up. Have a great day ahead and keep safe!

Hi TirzahC, please do not direct us to contact support. I have been doing so for weeks. Get a manager or higher up involved so report this problem to someone who can fix it. Support just says to contact a different support department or that they can't do anything. Obviously nobody in a frontline support position can get a whole Intuit website back online when it's down. There has to be a way for you to report this "up the chain" so someone who can fix it can be involved. 

Well I have another new employee who doesn't have a checking account. So like a sucker, I came back here thinking Intuit could help. Unsurprisingly, I received none.
I have come to the conclusions that #1 your customer support is a joke, and #2 there is no such thing as a Turbo Pay prepaid visa card. Please prove me wrong by linking a website that I can direct an employee who does not have a checking account to, so they can sign up for this card!
I called TurboTax per your instructions (also here https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/i-am-about-to-scream-trying-...) and here (https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/i-have-a-new-employee-that-d...) at 800-446-8848. I talked with a number of people, and was redirected the the wrong department a bunch of times, being told each time that I needed to talk to a different person, per usual. Nobody I talked with had heard of this product. Someone with Quickbooks support eventually told me that employees would need a Credit Karma Money Spending card, which apparently is a product TurboTax has a relationship with, where customers getting tax refunds can easily get the refunds along with a debit card. 
So I called support for that product (888-236-5798) and was told that my employee would have to get a Credit Karma checking account, then get the card tied to that account. Not a solution! I am giving up, you are terrible. 

I have been having this same issue.  I was giving this link: https://apply.turbopayrollcard.com/web/  

The link does not work.  It just really feels like support is jerking us all around.