Welcome aboard to the Intuit Community, jimscarcare.
To pay the $50.00 payment, I have to gather personal information to pull up billing. Since the safety and privacy of your account is our top priority, I recommend you get in touch with our Payroll Support Team.
They can assist in processing the late notice in a secure space. The most up to date contact information can be found here.
I don’t want to leave you empty-handed, so I’m inviting you to visit the QuickBooks Resource Center. It contains articles and quick start guides to help the business grow and prosper.
Reach out to me if you have any other concerns or questions about QuickBooks. Please know I’m here to help and make sure you’re taken care of. Have a good one.
I have sent the late notice to QuickBooks Payroll assist and received a note back stating I'm responsible for the late fee and the $50.00 charge from quickbooks. Why am I being charged for either when Payroll assist is responsible for sending my State withholding in on time?
Hello there, @jimscarcare.
I'd like to help bring clarifications about the late fee accrued from your state as well as the charge from QuickBooks.
QuickBooks Payroll Assist will process your tax payments and forms after you've submitted your payroll data.
In the Community, we're unable to verify your account to check what causes the late fee for security reasons. I'd recommend contacting our QuickBooks Desktop Assisted Payroll Team. They can explain the reason for the late fee and can suggest what's the best thing to do in dealing with it.
To learn more about the different types of support we offer at Intuit and its availability, kindly refer to this article for the details: Support hours and types. It also contains information about the care plans for QuickBooks Desktop to enhance your experience using the program.
Please let me know if you have other concerns. I'm just around to help.