Need help activating my payroll account?

​​​​​​I can definitely help you in reactivating your payroll account, harmonycafepp47.

We can reactivate your payroll services directly inside your Desktop file, through the web or from a cancellation notification email that you received.

Here's how to do it inside your Desktop file:

1. Select Employees from the top menu bar.
2. Choose My Payroll Service.
3. Click Account/Billing Information.
4. Sign in using your Intuit Account login.
5. In the Service Information section, select the Reactivate link next to the service status.
6. Select Proceed to Checkout, then choose your Payment Method, update or add your payment information. Then select Submit.
7. Select Place Order, hit Next.
8. Return to QuickBooks.

Here's how to verify the reactivation:

1. Select Employees from the top menu bar.
2. Choose My Payroll Service.
3. Click Account/Billing Information.  
4. Check if the Service Status shows Active.

To learn more on how to reactivate your Desktop payroll service through web or cancellation notification email, you can visit this link: Renew or reactivate your Desktop payroll service.

Here's an article that will guide you in paying your employees: Create Paychecks.

I'm always here if you need more help in managing your payrolls. I'm always here and ready to assist.

It shows my account is active. But when I try to do my paychecks it still says activate your payroll subscription.

Hello, hamlettownhall.

You may need to refresh or re-validate your payroll service key to synchronize the update.

Here's how:

1. Click Employees at the top menu bar.
2. Select My Payroll Service and choose Manage Service Key.
3. In QuickBooks Service Keys window, click Edit at the bottom.
4. Hit Next.
5. Click Finish.
6. When the Payroll Update message appears, select OK.
7. Verify the Service Status shows Active and then select OK.

If the employees are highlighted in yellow after the update, let's try to revert the paychecks. Let me show you how:

1. Click the Employees tab at the top menu bar.
2. Select Payroll Center.
3. Click Resume Scheduled Payroll.
4. Right-click the name of the employee and select Revert Paycheck. 
5. Click Open Paycheck Detail.
6. Enter the necessary information.
7. Check if it calculates the Paid Family and Medical Leave premiums.
8. Click Save & Close.

I'll include some recommended articles that will help and guide you more in reactivating as well as finding the latest payroll updates:

• Latest payroll news and updates
• Renew or reactivate your QuickBooks Desktop Payroll subscription

If you need additional help, let me know in the comment. I'll be right here to further assist you. Have a lovely day!