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Level 1

Payroll Stub Email Problem

I have started emailing paystubs to our employees but have one employee that his last name is only three letters.  He can't open the email for some reason.  He has entered his three letters of his last name and his last four numbers of his social, but it still will not let him open it.  Any suggestions?

 

Solved
Best answer August 10, 2017

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Community Champion

Payroll Stub Email Problem

You should be able to sign up for this feature.  Then the employees have to set up their acct. on their end.  It is a really, wonderful, secure way for the employees to get their paystubs.  Best thing is it saves YOU time.  :)

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8 Comments 8
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Community Champion

Payroll Stub Email Problem

Are you using QBO payroll or desktop payroll Enhanced (in the program)?  I use the free feature viewmypaycheck (with QB payroll-desktop or online).  That way I don't have to email anything.  Once setup, the employee gets an email when the paycheck is generated.  It also supplies the employee with their W2 at year end. 

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Level 1

Payroll Stub Email Problem

I'm using QB Desktop Pro 2017.  I think its just the regular payroll and the enhanced, but not sure even how to find that out,,,

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Level 1

Payroll Stub Email Problem

Linda, it looks like I'm using the Enhanced payroll version.

Highlighted
Community Champion

Payroll Stub Email Problem

You should be able to sign up for this feature.  Then the employees have to set up their acct. on their end.  It is a really, wonderful, secure way for the employees to get their paystubs.  Best thing is it saves YOU time.  :)

View solution in original post

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Level 1

Payroll Stub Email Problem

I need to get the feature back where the payroll pay stubs are automatically e-mailed.  It stopped around October.  How do I get this feature back??

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Moderator

Payroll Stub Email Problem

The ViewMyPaycheck feature didn't stopped but, migrated into Workforce, McBeav.

 

Let's make sure you've invited your employees to view they're paystubs online. This way, they'll be automatically emailed when you run payroll for them.

Let me guide on how to do it.

 

Before doing so, let's make sure that your company file has setup the QuickBooks Workforce feature.

 

Please follow these steps if you're using QuickBooks Online:

 

  1. From the Workers tab, select Employees.
  2. Select an employee.
  3. Click the pencil (edit) icon on the Employment section.
  4. Go to the Profile tab.
  5. Select the Invite this employee to view their pay stubs and W-2 online box.
  6. Click Done.

 

If you're using QuickBooks Desktop, first, let's click the Employees menu, and then select Manage Payroll Cloud Services. Next, under QuickBooks Workforce, toggle the status to ON. Then, click Invite Employees. Then, select an employee you need to give access and enter their email address. Lastly, click Send Invite.

 

 

You can also share this article with your employees on how to accept the invitation: QuickBooks Workforce: Access your paychecks and W-2’s online.

 

You always have my back if there's anything that I can help you with.

Highlighted
Level 1

Payroll Stub Email Problem

We recently switched to QBO from software that emailed stubs directly as PDFs. I thought the switch to this new Workforce system was great. However, multiple employees are complaining because now it’s “on the internet” and that scares them. Never mind that it’s more secure than emailed PDFs, they won’t listen. Is there a way to email stubs out directly without creating PDFs and manually emailing each one? Otherwise I have to print them out each time, put them in envelopes, etc. Not ideal.

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QuickBooks Team
QuickBooks Team

Payroll Stub Email Problem

Let me provide some information about emailing your employees' paystubs, oldworldkitchens.

 

The option to directly email your employees' paystubs and without creating a PDF on it is unavailable. In QuickBooks Online (QBO), you can only download the paystubs through PDF to manually email them. 

 

Cases like this, you can print them one by one in your Online account.

 

Here's how:

 

  1. Go to Workers on the left side menu. 
  2. Select Employees.
  3. In the My Payroll section, tick the Paycheck list link. 
  4. Choose the paychecks you'd like to print, then tap the Print.button.
  5. Press the Printer icon on the top and click Print

For more details about this one, check out this article: Print pay stubs in QuickBooks Online

 

I know how beneficial it is to your business to email the paystubs based on your needs. I'll personally share your feedback with our engineers regarding this one.

 

You can stay in the know on product updates and feature releases by visiting the QuickBooks Blog: https://quickbooks.intuit.com/blog/.

 

I've got a link here that provides you with articles about managing your payroll: Pay employees, enter timesheets, and send payroll forms.

 

Keep me posted if you need a hand with running payroll reports or any QBO related. I'm always here to ensure your success. Keep safe and healthy. 

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