Payroll Stub Email Problem

Are you using QBO payroll or desktop payroll Enhanced (in the program)?  I use the free feature viewmypaycheck (with QB payroll-desktop or online).  That way I don't have to email anything.  Once setup, the employee gets an email when the paycheck is generated.  It also supplies the employee with their W2 at year end. 

I'm using QB Desktop Pro 2017.  I think its just the regular payroll and the enhanced, but not sure even how to find that out,,,

Linda, it looks like I'm using the Enhanced payroll version.

I need to get the feature back where the payroll pay stubs are automatically e-mailed.  It stopped around October.  How do I get this feature back??

The ViewMyPaycheck feature didn't stopped but, migrated into Workforce, McBeav.

Let's make sure you've invited your employees to view they're paystubs online. This way, they'll be automatically emailed when you run payroll for them.

Let me guide on how to do it.

Before doing so, let's make sure that your company file has setup the QuickBooks Workforce feature.

Please follow these steps if you're using QuickBooks Online:

1. From the Workers tab, select Employees.
2. Select an employee.
3. Click the pencil (edit) icon on the Employment section.
4. Go to the Profile tab.
5. Select the Invite this employee to view their pay stubs and W-2 online box.
6. Click Done.

If you're using QuickBooks Desktop, first, let's click the Employees menu, and then select Manage Payroll Cloud Services. Next, under QuickBooks Workforce, toggle the status to ON. Then, click Invite Employees. Then, select an employee you need to give access and enter their email address. Lastly, click Send Invite.

You can also share this article with your employees on how to accept the invitation: QuickBooks Workforce: Access your paychecks and W-2’s online.

You always have my back if there's anything that I can help you with.

We recently switched to QBO from software that emailed stubs directly as PDFs. I thought the switch to this new Workforce system was great. However, multiple employees are complaining because now it’s “on the internet” and that scares them. Never mind that it’s more secure than emailed PDFs, they won’t listen. Is there a way to email stubs out directly without creating PDFs and manually emailing each one? Otherwise I have to print them out each time, put them in envelopes, etc. Not ideal.

Let me provide some information about emailing your employees' paystubs, oldworldkitchens.

The option to directly email your employees' paystubs and without creating a PDF on it is unavailable. In QuickBooks Online (QBO), you can only download the paystubs through PDF to manually email them. 

Cases like this, you can print them one by one in your Online account.

Here's how:

1. Go to Workers on the left side menu. 
2. Select Employees.
3. In the My Payroll section, tick the Paycheck list link. 
4. Choose the paychecks you'd like to print, then tap the Print.button.
5. Press the Printer icon on the top and click Print. 

For more details about this one, check out this article: Print pay stubs in QuickBooks Online. 

I know how beneficial it is to your business to email the paystubs based on your needs. I'll personally share your feedback with our engineers regarding this one.

You can stay in the know on product updates and feature releases by visiting the QuickBooks Blog: https://quickbooks.intuit.com/blog/.

I've got a link here that provides you with articles about managing your payroll: Pay employees, enter timesheets, and send payroll forms.

Keep me posted if you need a hand with running payroll reports or any QBO related. I'm always here to ensure your success. Keep safe and healthy. 

Here the issue we are having we send them automatically with the use of outlook. My outlook has several email accounts in it.  I change the sent from in QB each time but the stubs show up in my sent folder from an email that i do not want and the reply to says an different email and not the one i put in the sent from in QB.  Help please

Thanks for explaining the issue you're experiencing, @brennan6524.

I've got further troubleshooting steps to help you with the incorrect email when sending an invoice.

Since you mention that your Outlook has multiple email accounts, select a default profile for your QuickBooks. Here's how:

1. In Outlook, click File.
2. Choose Account Settings and then select Change Profile.
3. Outlook will close and open Outlook again manually.
4. The next time Outlook starts, it will display the Choose Profile dialog.
5. Click the profile that you want to be the default inside the Profile Name list.
6. Choose Options, and then, under Options, choose the Set as default profile check box.

I've also added this article that provides steps on how to notify your employees once the pay stubs are available to view online: Send stub notification to employees.

Please know that you're always welcome to post if you have any concerns about emailing invoices in QuickBooks. I'll be around to help you. Take care always.

We will have to reconfigure our outlook cause we dont have profiles set up 

I am caregiver in All Trust Home Care in Hinsdale, IL.My name is Magda Trifunova and my email is

[email address removed]

My husband’s name is Jordan Trifunov and he is caregiver in Europian care at home.,Palatine,IL.His email is

[email address removed]

Please resolve this problem ASAP.

 I will appreciate very much because neither me or himself can’t see payroll.

 Thank you so much in advance.

Thanks for joining us here, magda4.

We'd really want you to see your payroll details. Please know that the Community is a public forum and we're unable to pull up accounts on this platform. 

It's best to reach out to your employer to get a copy of your paystub. They can also contact Payroll Support to determine why you're unable to see your payroll stub. 

If you're logging in to QuickBooks WorkForce to see your payroll details, you can reach out to our Chat Support Team from Monday through Friday, 6:00 AM to 6:00 PM PT. They can take a look at your account and help you further with this. Here's a link where you can reach out to them: chat with us.

Don't hesitate to visit us again if you need anything else.