For future reference, visit this website: QuickBooks Basics. It contains articles that can help you learn about managing your income, expenses, banking, inventory, payroll, taxes, and QBO account effectively.
Let me know if you have additional questions about importing data, @polly319. I'll do the best I can to help you.
The information directs to blue tabs across the top of IOP, and to use the setup tab. I don't have any of that in my version of IOP. No blue tabs and I cannot find a setup tab at all. When I search for setup I get a message that says I need quickbooks online to access this page, we do have quickbooks online. So I'm very confused.
I appreciate you for considering the recommendation shared by my colleague.
If you haven't tried logging in to your account using an incognito window, I recommend doing so. This can help to identify if this behavior is a browser-related issue. You can also press F5 on your keyboard or click the Reload icon on your browser to refresh the program.