Client rehired John Smith and signed him up for direct deposit. Paid John Smith 6 payments last year and issued the W2. However, client had terminated multiples John Smiths in the past and reactivated the wrong one. So the 2018 W2 has the wrong social security number and address.
Research says that a Electronic Direct Deposit cannot be voided. The payment was made to the correct bank account. But it needs to be voided so I can record a manual payroll check to the correct John Smith. My proposal is to void payments to Wrong John Smith and Record Payment to Right John Smith so nothing changes in terms of dollars.
How do I void the existing QB Direct Deposits to Wrong John Smith? What are the steps?