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QB Pro Desktop - Void Direct Deposit

Client uses QB Pro 2017 Desktop.  

 

Problem:

Client rehired John Smith and signed him up for direct deposit.  Paid John Smith 6 payments last year and issued the W2.  However, client had terminated multiples John Smiths in the past and reactivated the wrong one.  So the 2018 W2 has the wrong social security number and address.

 

Issue:

Research says that a Electronic Direct Deposit cannot be voided.  The payment was made to the correct bank account.  But it needs to be voided so I can record a manual payroll check to the correct John Smith.  My proposal is to void payments to Wrong John Smith and Record Payment to Right John Smith so nothing changes in terms of dollars.  

Question:

How do I void the existing QB Direct Deposits to Wrong John Smith?  What are the steps?

Solved
Best answer 02-10-2019

Accepted Solutions
QuickBooks Team

Re: QB Pro Desktop - Void Direct Deposit

Hi there, wdpcpa3.

 

You can void the direct deposit paycheck even if it was already processed. Before doing this, please be sure to back up your company file

 

First, you'll want to change the John Smith's payroll profile to write checks instead of using direct deposit.

 

Second, print a copy of the John's pay stubs for your copies.

 

Third, you can open the paychecks and void them. If you receive a warning that says it was already transmitted, just proceed to void it.

 

Fourth, activate the correct profile and enter a check.

View solution in original post

1 Comment
QuickBooks Team

Re: QB Pro Desktop - Void Direct Deposit

Hi there, wdpcpa3.

 

You can void the direct deposit paycheck even if it was already processed. Before doing this, please be sure to back up your company file

 

First, you'll want to change the John Smith's payroll profile to write checks instead of using direct deposit.

 

Second, print a copy of the John's pay stubs for your copies.

 

Third, you can open the paychecks and void them. If you receive a warning that says it was already transmitted, just proceed to void it.

 

Fourth, activate the correct profile and enter a check.

View solution in original post

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