Enhanced Payroll

Hi, Bob. Let’s troubleshoot this issue so you can start running manual payroll without further interruptions.

The issue you're experiencing could be linked to outdated or corrupted files in your browser, which is causing QuickBooks to shut down unexpectedly. To get started, I suggest logging into QuickBooks Online (QBO) using a private or incognito browser and attempting to run payroll manually again.

If logging in through incognito mode doesn’t resolve the issue, please restart your browser to clear any outdated processes and ensure updates take effect. A supported and up-to-date browser can also improve performance and security when working with the program.
 
Should the issue persist even after trying these initial browser troubleshooting steps, I recommend contacting our Live Support team for further assistance. They have specialized tools to access your account securely and perform additional steps.
 
I’ll ensure this conversation remains open for any future updates and discussions.

I will try these actions and see if it works.

Thank you

Hi Bob!

I just want to add that if you’re on QuickBooks Desktop Payroll, you can switch to single-user mode before processing payroll to avoid any interruptions or accidental shutdowns. Simply go to the File menu and select Switch to Single-user Mode.