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Level 1



How do I correct a PS033 while opening my Quickbooks? I am having difficulties opening the program due to this error. Thanks for your help.


5 Comments 5
Level 3


Did you try these steps?

I haven't ever needed to try this but this is the intuit support document regarding the error you are receiving.

QuickBooks Team


It's nice to have you here in the Community, @rich7.


I'd be glad to help fix the error you're getting while working with QuickBooks Desktop.


Error PS033 happens when there's a damaged file in the CPS folder.


Yes, the article given by @overtaxed72 is correct. To fix the error you may need to download the latest payroll tax table. If downloading the latest tax table doesn't fix the issue, you'll need to rename the QuickBooks CPS folder. You also need to turn off User Account Contron (UAC) and restarting QuickBooks and troubleshoot in a safe mode.


That should fix the error you're getting, however, if the same thing happens after following the steps provided above, I suggest contacting our Support Team to check and investigate this further for you. To contact support:


  1. Go to:
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.


Please know that I'm always here to help if you have any other QuickBooks and Payroll concerns, it's my pleasure to help you. Have a great day ahead!

Charles white
Level 2


You can try These Article to Resolve the QuickBooks Payroll update errors.



Level 1


The link in @overtaxed72 doesn't work anymore.

QuickBooks Team
QuickBooks Team


Thanks for checking in with us, @Chris-BRW


I(f you are referring to the user profile link, just click this link to access it: However, if you are trying to resolve PS033, just follow these steps to get this sorted out: 

  1. Close all your company files and restart your computer.
  2. Open QuickBooks, go to Employees, select My Payroll Service,
  3. Tap Manage Service Key.
  4. Your Service Name and Status should be correct and will show as Active.
  5. Tap Edit, and verify the service key number. If incorrect, enter the correct service key.
  6. Hit Next, uncheck the Open Payroll Setup box, then select Finish.
  7. This will download the entire payroll update.


If the same thing happens, proceed to the next steps in this article to troubleshoot the issue: Fix PSXXX errors when downloading payroll updates. I've also added these links that you can use for references in managing your payroll:


You're always welcome to get back to me in case you need help managing your payroll. I'm always around to back you up. Keep safe. 

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