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Anonymous
Not applicable

Unknown client-specific tax form printing error 900

I appreciate you joining this forum, kamran5.

 

To assist you better, could you tell me the problem you're encountering? If you're experiencing the same issue as other users in the forum, such as a printing error that occurs when printing your form, here are the steps you need to follow:

 

But before you start make sure:

 

  • You update QuickBooks to the latest release. 
  • Your computer is connected to the printer.
  • You have the latest printer driver installed.
  • There are no error messages or warning lights on your printer.

 

Step 1: Print from another program

Step 2: Test the printer setup

Step 3: Test your company file and QuickBooks Installation

Step 4: Run the Print and PDF tool from the QuickBooks Tool Hub

 

To know more about the detailed steps you can check this article: Fix printing issues in QuickBooks Desktop.

 

However, if you'd like to report an issue, I recommend contacting our Desktop Payroll support team. Our representatives are well-equipped with the tools and expertise needed to investigate further if necessary.

 

Here's how:

 

1. Sign in to your QuickBooks company file.

2. Navigate to Help, then select QuickBooks Desktop Help/Contact Us.

3. Click Contact Us.

4. Give a brief description of your issue, then select Continue.

5. Sign in to your Intuit account select Continue and then Continue with my account.

6. Select  Chat with us or Have us call you.

 

Furthermore, QuickBooks Desktop offers resources on tax forms, withholdings, and other payroll-related topics, including understanding payroll tax wage bases and accessing state agency websites for payroll in QBDT.

 

I'm still ready to back you up if you need more help with payroll. If you meant something else, I'll keep the thread open so you can comment.

JGinNH
Level 2

Unknown client-specific tax form printing error 900

I am having the same issue while trying to process NH state UI return. 

GenmarieM
QuickBooks Team

Unknown client-specific tax form printing error 900

Thanks for bringing this to our attention, JGinNH. Let me help you process your NH state UI return.

 

If you are encountering the same issue printing the NH state UI return that other users have reported in this discussion, let's go through some steps to identify and resolve this.

 

Before you proceed, make sure to:

 

  • You update QuickBooks to the latest release. 
  • Your computer is connected to the printer.
  • You have the latest printer driver installed.
  • There are no error messages or warning lights on your printer.

 

After that, you can follow the steps provided by my colleague above to fix printing issues in QuickBooks Desktop.

 

Moreover, if the issue persists after following the steps, it is best to contact our customer support team. They have the necessary tools and expertise to conduct further investigations if required. Here's how:

 

1. Open QuickBooks.

2. Navigate to Help, then select QuickBooks Desktop Help/Contact Us.

3. Click Contact Us.

4. Give a brief description of your issue, then select Continue.

5. Sign in to your Intuit account select Continue and then Continue with my account.

6. Select Chat with us or Have us call you.

 

Furthermore, I've added this article as your future reference in case you want to check your past tax payments and forms: View your previously filed tax forms and payments.

 

Keep us posted if you have other concerns or questions about printing your tax forms in QuickBooks Desktop. The whole Community is here to help.

ironwoodce
Level 2

Unknown client-specific tax form printing error 900

I was able to generate my Q4 TN UI return successfully this time although I was never able to generate the Q3 return and had to do it manually.

IrishCM
Level 2

Unknown client-specific tax form printing error 900

Has this error been fixed yet? I am now having the same error for our 4Q filing in New Hampshire. We also use Enterprise. 

IrishCM
Level 2

Unknown client-specific tax form printing error 900

I also can't run the NH report for 4Q. We use Enterprise. I reinstalled the most recent version of QB and that did not solve the issue. 

ArielI
QuickBooks Team

Unknown client-specific tax form printing error 900

I genuinely appreciate the time and effort troubleshooting when printing your state form and running the report. Let me provide your next step on what to do in resolving this.

 

Other than the recommendations provided above, let's also update the latest tax table by following the steps below:

 

  1. Navigate to the Employees section, then click on Get Payroll Updates.

 

  • To know your tax table version:
  1. Check the number next to You are using tax table version:.
  2. To identify if it’s the correct version, see the latest payroll news and updates.
  3. To find more details on your tax table version, select Payroll Update Info.

 

  • To get the latest tax table:
    1. Select Download Entire Update to initiate the download process.
    2. Select Update. An informational window appears when the download is complete.

 

After doing the update and you're still unable to print, I suggest reaching out to our Customer Support team to further investigate. Here's how:

 

1. Open QuickBooks.

2. Navigate to Help, then select QuickBooks Desktop Help/Contact Us.

3. Click Contact Us.

4. Provide a brief description of your issue, then select Continue.

5. Sign in to your Intuit account select Continue and then Continue with my account.

6. Choose either Chat with us or Have us call you.

 

For more detailed information about getting the newest tax table, you can refer to this article: Get the latest tax table update in QuickBooks Desktop Payroll.

 

Additionally, you can create, access, and modify memorized reports to save your preferred settings. This way, it will help you run the report smoothly.

 

Let us know if you have further questions about managing your QBDT Payroll. We'll be right here to help you anytime.

IrishCM
Level 2

Unknown client-specific tax form printing error 900

Hi Ariel, 

Thank you for the suggestions. I already contacted customer support through the Contact Us function yesterday and spent over an hour with them and they still could not fix it. At this time, it appears there is still no fix. 

tonya74
Level 2

Unknown client-specific tax form printing error 900

I'm in NH and I just got this error when trying to complete my state unemployment quarterly. I was able to do the federal 941. And now I can't do W2's. Same error. Was there a fix ever found?

tonya74
Level 2

Unknown client-specific tax form printing error 900

I'm in NH and I just got this error when trying to complete my state unemployment quarterly. I was able to do the federal 941. And now I can't do W2's. Same error. Help

tonya74
Level 2

Unknown client-specific tax form printing error 900

Me too in NH! They told me it was our state hadn't submitted the updated form. To wait a couple days. Then I tried doing W2's and that wouldn't work either! Same message. 

Jelayca V
QuickBooks Team

Unknown client-specific tax form printing error 900

I appreciate checking in with the state regarding the updates for the unemployment quarterly W2 forms, @tonya74. Let's work through some troubleshooting steps together to help resolve the printing error.

 

To begin, please ensure you have the latest updates for QuickBooks Desktop (QBDT). QuickBooks periodically releases improvements that often include fixes for tax form issues.

 

Have you already tried using the QuickBooks Tool Hub to resolve the error? The Tool Hub can assist you in completing your state unemployment quarterly W2s and helps fix common errors. For the best experience, it's recommended to use the Tool Hub on Windows 10, 64-bit.

 

Here’s how to get started:

 

  1. Close your QBDT.
  2. Download the latest version (1.6.0.8) of the QuickBooks Tool Hub and save it in a convenient location.
  3. Open the downloaded file (QuickBooksToolHub.exe) and follow the on-screen instructions to install it, agreeing to the terms and conditions.
  4. Once installed, access the Tool Hub by double-clicking its icon on your Windows desktop.
  5. Once the program opens, select Program Problems.
  6. Click Quick Fix my Program.
  7. Launch QBDT and open your data file.

 

You can also check out this article for more information: Fix Common Problems and Errors With the QuickBooks Desktop Tool Hub.

 

If the issue persists, I recommend contacting our QBDT Support team for further assistance in isolating the problem. Our representatives have the tools and expertise to thoroughly investigate this error and can create a support ticket if necessary. For detailed information about their availability, please visit this article: Customer Care Support.

 

Additionally, we offer resources on tax forms, withholdings, and other payroll-related topics, including how to file a corrected Federal Form 941 and 940 and access state agency websites for payroll in QBDT.

 

Feel free to update me on your progress, @tonya74, or if you have any further questions about printing payroll forms, tax filings, or any other payroll-related tasks in QBDT. I'm here to help, along with the Community team, whenever you need support.

kamran5
Level 1

Unknown client-specific tax form printing error 900

I had reinstall QB Desktop latest version, but didn't update the payroll update manually and it's all working good

 

tonya74
Level 2

Unknown client-specific tax form printing error 900

I was able to print W2's. Not able to access state of NH UC quarterly still though.

JaneDave_I
QuickBooks Team

Unknown client-specific tax form printing error 900

Hello there, Tonya. 

Let me assist you on how to access the state of New Hampshire UC quarterly in your account. Before we begin, it's important to make sure that we're able to update our payroll tax table manually. 

Here's how:

1. Select Employees on the upper tab of your screen.
2. Click Payroll Center and choose Forms drop-list below the table.
3. Choose your preferred State, which in this case will be NH (New Hampshire).

4. Click Add form. 



From there, you'll be able to add your Employer's Quarterly tax and Wage Report.

Moreover, you can also check this article for more tips about viewing your payroll tax payments and forms in QBDT Payroll: Access payroll tax forms and tax payments.

Lastly, you can visit this article to help you wrap up this year’s payroll and prepare your tax form: Year-end checklist for QuickBooks Desktop Payroll.

 

Should you have any other concerns about getting an access to your quarterly forms in QuickBooks Desktop. Please don't hesitate to Reply again on this thread. Your satisfaction is of utmost importance to us. Keep safe. 

JGinNH
Level 2

Unknown client-specific tax form printing error 900

I've tried that after updating, and it is still not working.

JGinNH
Level 2

Unknown client-specific tax form printing error 900

Is there any update on a fix for this issue? 

BCgilfordNH
Level 2

Unknown client-specific tax form printing error 900

I'm in New Hampshire and I am getting this error message when running the 4th Qtr NH Employer Quarterly Tax Report 2024. I did not have a problem with this report for the 3rd quarter 2024, why am I now? Please advise asap. Please explain how to gather the detail to complete the form. I followed Gigi59 instruction which is helpful, but how do I get the total number of covered workers who worked during or received pay for any part of the PR, number 7. on the NH Quarterly Tax Report?

BCgilfordNH
Level 2

Unknown client-specific tax form printing error 900

I am having this same issue with this error code. I cannot run the New Hampshire Employment Secuirty 4th Quarter tax report.

tonya74
Level 2

Unknown client-specific tax form printing error 900

This did not work. It says all state forms are active.

tonya74
Level 2

Unknown client-specific tax form printing error 900

Well at least I'm not alone. I spent over an hour on the phone with quickbooks and they couldn't figure it out and then they said to wait a few days. I'm not assured by this suggestion. I have tried everything that people are posting and have looked up a lot of other things, so far nothing has worked.

tonya74
Level 2

Unknown client-specific tax form printing error 900

you in NH?

MarkAngeloG
QuickBooks Team

Unknown client-specific tax form printing error 900

Hi there, @BCgilfordNH.

 

The error message you’re encountering while running your 4th Quarter NH Employer Quarterly Tax Report likely stems from a missing or outdated payroll update in QuickBooks Desktop (QBDT). Rest assured, I'm here to guide you in getting the best help available.

 

First, let's ensure your QBDT software is updated to the latest release. Go to Help, Update QuickBooks Desktop, then restart after the update. If the issue persists, I recommend contacting our QuickBooks Desktop live support to have this case investigated. They have the right tools to pinpoint the root cause of this problem and apply a solution as soon as possible. Here's how to contact them through a browser:

 

  1. Head to this link: Contact Us.
  2. Select QuickBooks Desktop Payroll product and click Continue.
  3. Select Contact Us and choose a way to connect with us:
  4. Start a chat with a support expert.
  5. Get a callback from the next available expert.

 

To view the total number of covered workers for line 7, you can run the Payroll Summary report by going to the top menu, select ReportsEmployees & Payroll, then Payroll Summary. Adjust the date accordingly to match your records.image.png

 

Moreover, you can also consider checking out this article to access state agency for QuickBooks Payroll: Access state agency websites for payroll.

 

Please don't hesitate to leave a reply if you have further concerns about running tax reports in QuickBooks Desktop. We're always here to help.

tonya74
Level 2

Unknown client-specific tax form printing error 900

When  I tried again I got this error also, 

Unknown printing error. There may be insufficient memory to print. Please close other applications and try again.

Can you advise what steps to take?

JGinNH
Level 2

Unknown client-specific tax form printing error 900

Me too I had the same messages, but I was able to process my W2's.  I can't even get onto the state site to submit it that way. I have never had any issues, and I've been using QB for many years.

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