W-2s are not reflecting the correct wages subject to Federal Income tax.

Thanks for visiting the Intuit Community, @jle1.

QuickBooks populates the total stage wages, tips, etc., in Box 16 that are subject to state income taxes and paid to the employee during the reporting year. Some deductions like 401(k), pre-tax medical, fringe benefits, etc., are not taxable to state income tax, however, they can affect this box.

For more details about this one, please refer to the Taxability of pay types article on how they affect this box.

The tax tracking types on your deductions/additions can affect the reported earnings if they are incorrect. With that said, let's review the deductions and check the tax type to correct this.

Here’s how:

1. Click List on the top menu.

2. Choose Payroll Item List.

3. Open the deduction you’re working on.

4. Right-click your mouse and select Edit Payroll Item.

5. Click on Next twice.

6. On the Tax tracking type window, check if you’re using the correct type.

7. If it’s incorrect, select the appropriate classification that matches your plan type

8. Click on Next.

9. Review the tax setup, then click on Next until you reach the Finish button.

If you’re unsure which tax tracking type to use for each deduction item, please reach out with your accountant for recommendations.

Then, to verify if you have the correct state withholding earnings, just follow the steps below:

1. Run a Payroll Summary report for the entire calendar year.

2. Double-click the amount for the state withholding in question. The amount here is equal to the total of the wage base column.

The following links provide an overview on how to fix incorrect tax forms and steps to process them.

• Amend or correct a W2 form

• Print forms

Stay in touch if you need further assistance while working in QuickBooks. Please know I’m ready to help and make sure you’re taken care of. Have a good one.

I'm not having an issue with the State wages.  As you can see above, I said Federal taxable wages. I have it set up and calculating correctly and the report shows the correct amount to be reflected on the W-2. However, the W-2 does not.

Let’s get this resolved so wages reflect accurately on your W-2 form, @jle1.

Since your payroll report shows the correct amount, you can run the QuickBooks Desktop Payroll Checkup. It's a diagnostic tool that helps eliminate payroll-related errors like missing information, data mismatch, or discrepancies. 

Before that, make sure to create a backup of your company file. Then, you can follow the steps below.

1. Open QuickBooks.
2. Navigate to the main menu and click on Employees.
3. Select My Payroll Service and then choose Run Payroll Checkup.
4. Follow the on-screen instructions to continue.
   

If you find any calculation errors in your payroll data, you can run the Payroll Detail Review report. And please check where the exact discrepancy lies. Here's how:

1. Just go to Reports, then Reports Center.
2. Click Employees & Payroll.
3. Locate the Payroll Detail Review report and run it.
   

You can visit this article to learn how to correct wage and tax amounts using the tool: Run Payroll Checkup.

Here’s an illuminating guide about managing W-2 forms in QuickBooks: Get answers to your W-2 questions. It contains steps to file, print, and fix incorrect W-2.

Don't hold back to drop a comment below if you need further assistance with your W-2 form. It's my pleasure to help. Take care!

The issue is that the W-2s do not reflect the numbers on the report of wages by tax tracking type.  The report is correct.  The W-2s and 941 are not.  Can you tell me how to get in contact with a programming person who can fix the issue?

Thanks for getting back to us and performing the steps shared on this thread, @jle1.

Allow me to chime in and share additional details on how to resolve the W2s that are not reflecting the correct wages. Before contacting a programming person, I'd recommend downloading the latest tax table in QuickBooks Desktop. That way, you always have the latest features and fixes since it should be posted correctly if you choose the correct tax tracking type.

Here's how:

1. Select Employees, then select Get Payroll Updates.
2. Select the Download Entire Update checkbox.
3. Select Download Latest Update. An informational window appears when the download is complete.

For your guide, check out these articles:

• Update QuickBooks Desktop to the latest release
• Get the latest payroll tax table update

If the issue persists after downloading the updates, I'd suggest contacting our Payroll Support Team. They can check the forms for you and provide other troubleshooting steps to get resolved. 

Here's how to contact them:

1. Go to the Help menu once you open QuickBooks.

2. Click QuickBooks Desktop Help or press F1 on your keyboard.

3. Select the Contact us button. 

4. Enter a short description of your concern in the Tell us more about your question box. 

5. Hit Search. Select Start a message.

Please take note our operating hours for chat support depend on the version of QuickBooks that you're using. Please see this article for more details: Support hours and types.

To give you more details on how the system populates the W2 form's data and how to file them, please see these links:

• Learn how QuickBooks Desktop payroll populates the boxes on the IRS Form W-2
• E-file 940, 941, and 944 tax forms
• E-file Federal W-2 Forms

Know that you’re always welcome to post a reply in this thread if you have any other concerns about payroll forms in QuickBooks. I’ll be around to listen and back you up. Have a good one and keep safe, @jle1.

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@jle1 wrote:

The issue is that the W-2s do not reflect the numbers on the report of wages by tax tracking type.  The report is correct.  The W-2s and 941 are not.  Can you tell me how to get in contact with a programming person who can fix the issue?

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That's correct. The W-2 will not show you the sum of the wages by tax tracking type. I'll show the sum of the amounts for the tax tracking types that are included in box 1, regardless of whether or not the amounts were taxed. See my prior answer.

There is no one to contact because there is nothing to reprogram.