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Level 2

Who can invite employees to QuickBooks Workforce?

My boss has the Admin role in QuickBooks Desktop, he is the only one with that role (I don't actually know if more than one user can have that role).  He is able to invite employees to use Workforce online to see their pay stubs and W2s.  He would like someone else to be able to send the invitations, but he doesn't want anyone else to be an Admin in QuickBooks Desktop.  Has anybody been able to set up their user permissions such that someone other than the Admin can invite employees to Workforce?

Solved
Best answer a month ago

Best Answers
QuickBooks Team

Who can invite employees to QuickBooks Workforce?

Hello @ajm01998! Thanks for coming back and asking these questions. I did a bit of research and I have an answer for you. 

 

You're not able to go back to the previous platform since typically each upgrade brings new features and better functionality. With that being said, your feedback is really important to us and I have a way for you to let our developers know why this feature should be included in your account. 

 

Go ahead and navigate to this web page to give product feedback: Feedback for QuickBooks Desktop

 

I appreciate you taking the time to do this, and please don't hesitate to reply to this post with any other questions you have! We're all eager to help. :)

View solution in original post

4 Comments
QuickBooks Team

Who can invite employees to QuickBooks Workforce?

Hello there, @ajm01998.

 

Currently, inviting employees to QuickBooks Workforce will depend on the payroll service you have in QuickBooks Desktop (QBDT). When your company is using a new payroll service, only the QuickBooks Administrator can do the process. However, all those users who have access to the payroll account can send a workforce invitation through the old payroll platform.

 

Whenever everyone is ready, follow the step-by-step guide provided in this article to invite an employee to QuickBooks Workforce: Invite your employees to QuickBooks Workforce to see pay stubs, W-2s, and more.

 

Also, here's an article that answers the most frequently asked questions about QuickBooks Workforce: View paychecks and W-2s.

 

I'm just around to help if you have other payroll concerns and inquiries about managing employee accounts in QBDT. Take care always.

Level 2

Who can invite employees to QuickBooks Workforce?

Thank you!  I tried reading those links to figure out which service I was using, but all that I could tell was that I was using Enhanced Payroll.

 

I couldn't quite tell from the response whether companies that are using the new payroll service still have access to the old payroll platform.  If so, what steps are needed to access the old platform?

 

Lastly, I'm wondering if there are plans to enhance the new payroll service to allow users with access to the payroll account to send Workforce invitations.  In my opinion, sending an invitation email is not such a sensitive task that only an administrator should perform it, and it creates a bit of a bottleneck when the administrator has more urgent tasks to complete.

QuickBooks Team

Who can invite employees to QuickBooks Workforce?

Hello @ajm01998! Thanks for coming back and asking these questions. I did a bit of research and I have an answer for you. 

 

You're not able to go back to the previous platform since typically each upgrade brings new features and better functionality. With that being said, your feedback is really important to us and I have a way for you to let our developers know why this feature should be included in your account. 

 

Go ahead and navigate to this web page to give product feedback: Feedback for QuickBooks Desktop

 

I appreciate you taking the time to do this, and please don't hesitate to reply to this post with any other questions you have! We're all eager to help. :)

View solution in original post

Level 2

Who can invite employees to QuickBooks Workforce?

Thanks for the reply.  I'm sorry that there is no solution available, but I submitted the feedback for consideration.

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