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I am having the same issue. Why wouldn't the QB "Browser" be secure to sign into Gmail?
I tried the listed steps with no luck. Need a fix!
We do not have outlook and are not going to get a different e-mail that will work with QB.
Entering in a new "App" password is getting old each time we want to send and e-mail with QB.
I have less secure apps turned on in google this seems to be an issue with the build in QB we browser and Google not supporting it to do the sign in with Google.
I appreciate you for performing the recommended steps provided by my colleague, arbsc.
Just follow the steps and details in this article: https://quickbooks.intuit.com/learn-support/en-us/emailing-reports/reauthorize-quickbooks-desktop-to.... Then, go to How to authorize QuickBooks Desktop to use Gmail section.
Then, set up a secure WebMail to provide an easier and safer connection to your email provider.
For more details about connecting your email into QuickBooks, please refer to this article: Connect your email to QuickBooks Desktop.
To troubleshoot connection error to your email server, you can check out these articles:
Fill me in if you need a hand with sending sales forms to your customers or any QuickBooks related. I'm always here to help.
Those steps take me right back to the same error message that I was getting before.
The webmail authorization for is "Not Secure" to be able to authorize.
I am also getting two script errors when loading the Login screen for Intuit through QB desktop.
My QB and chrome are updated.
Thanks for the information and screenshots, @arbsc.
You'll need to reconnect your Gmail account to fix the "Couldn't sign you in" error. Let me guide you how.
Solution 1: Use 2-step verification for Google.
Solution 2: Turn on less secure app access in Google.
Solution 3: Change the enhanced security setting in QuickBooks.
Please refer to this handy article for the detailed steps of solutions 2 and 3. Here's the link: Gmail couldn’t sign you in from QuickBooks Desktop.
You can also check our page about fixing webmail password issues in QuickBooks Desktop for your reference.
Stay in touch if you have other questions or concerns. I'll be around to help. Have a great week ahead.
I should have posted this earlier.
Option 1: My 2-Step Verification is on as I have other programs that require it. There is no way to save the App password within QB. The QB built in web browser is not considered secure with Googles standards.
Option 2: Since I have other programs that use it I really cannot turn it off to "Allow less secure Apps"
Option 3: I would have to write down or remember the App password and use it each time we need to send e-mails with QB.
Is there any work in getting the built in web browser secure per google standards?
Is there any work to allow saving the App password directly in GB Desktop so that we don't need to go through this hassle?
Thank you for getting back to us here on the Community page, @arbsc.
Once you successfully set up your Gmail account, QuickBooks won't ask any password every time you access it or when sending your forms. For now, I encourage consulting with an IT Professional or our QuickBooks Support Support Team to help you further and get past the error you're having.
To contact support:
For additional reference about the email preferences in QuickBooks Desktop, read these articles:
Our doors are always open here on the Community page. Add a comment below if you have any other questions. I'm a few clicks away to help. Wishing you a good one!
From my understanding and experience QB will only save your password when using the Enhance security which is where we get the error.
I will attempt to contact support again. The chat function was not working earlier.