Fixing Quickbooks 2021

Hello there, John. I know that this hasn't been easy on your end.  We understand the importance of having a seamless process when accessing the program. I'd be glad to help fix the error you encounter.

Beforehand,  this error code generally occurs when a company file has been corrupted or unable to locate when users try to open their software. To help you resolve this issue, we recommend the following steps:

Let's ensure to update QuickBooks Desktop to its latest release. If you still get the error, even with an updated QuickBooks release, you can check your antivirus software. Some antivirus programs accidentally block QuickBooks from loading essential files. Check the area of your program that lists blocked files (sometimes called your “quarantine”).

If you see any of the programs listed below in your quarantine, give them permission to go through your firewall.

• AutoBackupExe.exe, Dbmlsync.exe, DBManagerExe.exe
• FileManagement.exe, FileMovementExe.exe, QuickBooksMessaging.exe
• QBW32.exe, QBDBMgrN.exe, QBGDSPlugin.exe
• QBServerUtilityMgr.exe, QBCFMonitorService.exe, QBLaunch.exe
• QBUpdate.exe, IntuitSyncManager.exe, OnlineBackup.exe

If that doesn’t work, let's perform a clean install of QuickBooks Desktop. This will refresh the program files causing Error 80029c4a, and won’t affect your data.

Furthermore, if none of these steps resolve the error, we can restart your computer, sometimes, a simple restart can resolve temporary issues. Close all programs and restart your computer before opening QuickBooks again.

For more information about resolving this issue, you can consider checking out these articles:

• Update QuickBooks Desktop to the latest release
• Fix Error Code: 80029c4a for QuickBooks Desktop

Visit us again if you have additional concerns with anything else. We're always around to help you some more. Take care!

@JohnSeed 

Can you login to your CAMPS as the Primary Contact?

This won't work as I cannot even open the program to update it.  It crashed trying to open.  My online accounts page shows both the 2017 and 2021 versions but I only see a link to reinstall the 2017 version but it won't open my company file as it was created with version 2021.

Ok, what is CAMPS?

We appreciate you getting back in on this thread, JohnSeed. Let me share additional insights to help you rectify and ensure you'll be able to work with your QuickBooks tasks.

I recognize the relevance and urgency of getting things resolved. Since refreshing the program files with the steps shared above doesn't work on your end, we can manually uninstall QuickBooks and rename its installation folders to help us start with a clean slate. Here's how:

1. Remove QuickBooks again.
2. Follow the steps to display hidden files.
3. Open the Windows Start menu. Search for “File Explorer”, then open File Explorer.
4. Find and open the folder that holds your QuickBooks company files. This is usually your QuickBooks folder. It's usually in one of these locations:
   1. C:\ProgramData\Intuit\QuickBooks (year)
   2. C:\Users\(current user)\AppData\Local\Intuit\QuickBooks (year)
   3. C:\Program Files\Intuit\QuickBooks (year)
   4. 64-bit version C:\Program Files (x86)\Intuit\QuickBooks (year)
5. Right-click the folder and select Rename.
6. Add the word "old" at the end of the folder name. It prevents QuickBooks from opening it when you reinstall.
7. Reinstall QuickBooks Desktop.

If you get an access error message when trying to rename your QuickBooks folders, feel free to visit Solution 2: Manually uninstall QuickBooks outlined in this article: Reinstall QuickBooks Desktop.

Additionally, each company user has individual Customer Account Management Portal (CAMPs) accounts, which include complete information about your product or subscription details, account, and other sensitive data. You can also find insights about your desktop licenses and product services.

Furthermore, you can check out this guide for additional fixes: Fix Error Code: 80029c4a for QuickBooks Desktop.

Please keep us posted for any additional questions you may have when working on resolving this. We'll be around to ensure you'll get covered. Take care!

@JohnSeed 

Try to reinstall your program

https://downloads.quickbooks.com/app/qbdt/products?productName=QuickBooks%20Desktop%20Premier&editio...