Can I talk with a customer support person

Yes, you can talk to one of our live agents, @mackfordhca1911. And I'm here to ensure you can speak to one of them.

Before we proceed, may I know what specific help you need? I can answer some general questions or concerns you may have about QuickBooks Online (QBO). Just click on Reply and provide further details so we can address them from here.

If you still need to contact support, I'll be happy to guide you through the steps on how to reach them. Here's how:

1. Log in to your QuickBooks Online account.
2. Click the ? Help button at the top right corner.
3. Select Contact Us.
4. Enter a brief discussion with your concern, then click Let's talk.
5. Choose how you want to contact our support and fill in the information.

Also, you can refer to this article for the different types of support we offer at Intuit and its availability: Support hours and types.

You can always get back to here in the Community if you have any other questions. I'll be more than happy to assists you. Wishing you all the best.

My quickbooks will not open. error 80029c4a

 I'd be glad to help fix error 80029c4a when opening QuickBooks, @broken software.

To do this, if you're using QuickBooks Desktop, let's ensure to update QuickBooks Desktop to it's latest release. 

If you still get the error, even with an updated QuickBooks release, you can check your antivirus software. Some antivirus programs accidentally block QuickBooks from loading essential files. Check the area of your program that lists blocked files (sometimes called your “quarantine”).

If you see any of the programs listed below in your quarantine, give them permission to go through your firewall.

• AutoBackupExe.exe, Dbmlsync.exe, DBManagerExe.exe
• FileManagement.exe, FileMovementExe.exe, QuickBooksMessaging.exe
• QBW32.exe, QBDBMgrN.exe, QBGDSPlugin.exe
• QBServerUtilityMgr.exe, QBCFMonitorService.exe, QBLaunch.exe
• QBUpdate.exe, IntuitSyncManager.exe, OnlineBackup.exe

If that doesn’t work, let's perform a clean install of QuickBooks Desktop. This will refresh the program files causing Error 80029c4a and won’t affect your data.

If you're using QuickBooks Online, you can uninstall and reinstall the program to fix error 80029c4a. 

Meanwhile, I'll be adding this great Community resource in case you've got other QuickBooks concerns such as setting up payments, managing your income and expenses, running reports, etc. Please refer to this article for more details: Community help articles.

Know that I'm always here if you encounter some problems when opening QuickBooks. Have a great day ahead. 

@broken software 

Do you have QB Online? Try open your account on the incognito/private browser.

I have had one Navy Federal Credit Card set up in Quickbooks but now have recently issued another Navy Federal Credit card to anther person in the company.  I recently tried to do the online account update (Navy Federal to Quickbooks) but none of the charges on the new card are showing up in QuickBooks.  A little research indicates that I need to set up a parent account and create two subaccounts for the two separate credit cards.  My concern is how do I do that an not impact the years of reconciliation for the one credit card if it is moved to a sub account?  I need assistance.

Hey there, ddommes. 

Thanks for stopping by the Community this afternoon, if you're looking for help setting up your sub accounts then I'm your guy! Follow these steps below and you'll have you sub accounts and parent accounts up and running in no time, also, don't worry about your past reconciliations, doing this won't affect them at all. 

Follow these steps to turn an existing account into a subaccount:

1. Go to the Settings ⚙ icon and click Chart of Accounts.
2. Find the Navy Federal Credit account and select the small arrow ▼ in the action column. Then select Edit.
3. Select Is sub-account and then enter the parent account.
4. Select Save and Close.

If you want to create a new subaccount all together or review the steps above you can check out this helpful link:

• Creating a subaccount in your chart of accounts. 

If there's anything else I can do to help you out this afternoon, feel free to post here. Thanks again for dropping by and I hope you have a wonderful afternoon. 

How do I fix error code 80029c4a

@furnmart  If you're using Desktop, there is this info. (Google is a wonderful tool) 

https://quickbooks.intuit.com/learn-support/en-us/install-new-products/fix-error-80029c4a/00/201383

error 80029c4a can't load dynamic link library (DLL) How do I fix this?  Immediately!!  Please!!!

Hello, Crowman.

I've got you covered and I have just the steps to help you fix the dynamic link library error message. 

As what other users have pointed out, this error happens in QuickBooks Desktop. This is usually caused by a damaged component in the program. 

To start off, you'll want to run QuickBooks Tool Hub. This can help fix most issues in the program. Here's how:

1. Download the latest version of QuickBooks Tool Hub.
2. Open and run the installer and follow the prompts to install it.
3. After installing, run the QuickBooks Tool Hub.
4. Go to the Program Problems tab. 
5. Follow the prompts to run the troubleshooting wizard. 

You can also find other solutions here: Fix Error 80029c4a. 

Though if you're using the QuickBooks Online Windows app, you can uninstall and reinstall it. If you don't have the installer anymore, grab the updated version here: https://quickbooks.intuit.com/online/apps/.

Ready to work on your QuickBooks company after fixing the issue? I recommend browsing for articles from our Topics page. Our help content can definitely guide you in managing your books, running reports and recording transactions. 

I can help you out again if you have more questions for QuickBooks. Post here or create a new thread and I'll be right there with you. 

I need help opening quickbooks. I have error 80029c4a

NO, QB Pro 2020

Thanks for providing the correct product you're using, tammy77.

As mentioned, the error is caused by a damaged component in QuickBooks. To fix this, I recommend following the troubleshooting steps shared by Rubielyn_J and jamespaul. You can also refer to this article for further guidance: Fix Error 80029c4a.

If the issue persists, I suggest contacting our QuickBooks Support Team to have this checked and investigated. They are also equipped with tools to find a permanent fix.

Here's how: 

1. From the Help menu, select QuickBooks Desktop Help.
2. In the Have a Question window, scroll down to click the Contact us link.
3. This will display the Contact Us screen.
4. Go to the Tell us more about your question section to enter the issue or topic in the field box.
5. Click the Search button to display the Start a Message button.

To ensure that you'll be assisted on time, please see our support hours.

Additionally, I encourage checking our Help articles page to learn some tips in managing your QuickBooks Desktop account. From there, you can read articles that can guide you in completing your task.

I'll look forward to having you here again if you have other questions about managing the program. I'm always here to answer them for you.

how do I fix error 80029c4a

@kdk23   You can find answers to most questions by using the Search bar at the top of any page, here in the community.  In doing so, I was able to find a thread that I believe answers your question. 

https://quickbooks.intuit.com/learn-support/en-us/install-new-products/fix-error-80029c4a/00/201383

I have error code 80029C4a when I open my quick books. Yesterday I tried to update Quick books and after that it stopped responding I restarted my computer and I check the Norton security for devices

Hi there, Mary 636.

At this time, I'd recommend reaching out to our Phone Support team so an agent can take a look at your file and investigate this further. Here's how:

1. From the Help menu, select QuickBooks Desktop Help.
2. In the Have a Question window, scroll down to click the Contact us link.
3. This will display the Contact Us screen.
4. Go to the Tell us more about your question section to enter the issue or topic in the field box.
5. Click the Search button to display the Start a Message button.

Also, if you have some How do I concerns, you can visit our Help page.

I'll be around if there's anything that I can help. Keep safe!

I’ve not gotten any help. I can’t open my Quickbooks. I’m getting error:  80029c4a. Library/DLL. Please can you help?  

Thanks for adding your concern to this conversation, @Glomar. I'm here to help you get past the error: 80029c4a. Library/DLL you're getting.

There are a variety of reasons for getting this kind of error. It usually arises when:

• QuickBooks components don't start properly.
• Missing or corrupted files.
• Anti-virus or security has wrongly marked QuickBooks Executable file. 

To get rid of this error permanently, let's first update your anti-virus/security software to the latest release. Then, add component exceptions as per the "User manual" and re-open it. 

Next, restart & Register QuickBooks Services & DLL’s using Reboot.bat command. Here's how: 

1. Close QuickBooks Desktop.
2. Open the folder which has the reboot.bat file:
   1. Right-click the QuickBooks Desktop icon and choose properties.
   2. Click Open file location.
   3. Right-click the reboot.bat file and choose Run as Administrator
3. While on the No Company Open screen, pick Update QuickBooks from the Help menu. 
4. In the Options tab, choose Mark All and Save.
5. Mark the Reset Update box in the Update Now tab, then click the Get Updates button.
6. Once the Update Complete appears, close and re-open the program.
7. If you get the message to install an update, select Yes. Then, restart your computer after the installation. 

For more insights about to resolve this issue, you can consider checking out these articles:

• Update QuickBooks Desktop to the latest release
• Fix Error 80029c4a

Feel free to message again if you have additional concerns with anything else. We're always around to help you some more. Take care!

I am trying to update payment information for our QB Online subscription.  After I input the bank information, the email confirmation receive shows the correct ABA number, but an incorrect ending account number.

I have tried a couple of times to reenter the information, however the confirmation email continues to show an incorrect ending account number.

Why?

We don't want you to feel this inconvenience,Dawn74

I recommend contacting our Customer Support Team. They have additional tools to look further into your account to make sure your account is secured and double-check the entered information. Here's how to get in touch with them: 

1. Go to the Help icon in the top right-hand corner. 
2. Select the Contact Us button. 
3. Type in your question and press Let's Talk. 
4. Scroll down and choose to Get a Callback. 

For more details about this one, see the Update the payment information for your subscription article.

Feel free to visit our Account management page for more insights about managing your Intuit account.

If there's anything else I can do, please let me know. I want to make sure all of your concerns are addressed. Take care!

My quickbooks will not open. error 80029C4a

I am unsure how to run a quickbooks update when I cannot open the program

Hello, Keeli Anderson. 

The error message for QuickBooks Error Code 80029c4a reads: “Problem: There was an unexpected error reported when trying to run QuickBooks with a company file. Error Code: 80029c4a. Description: Error loading type library / DLL”. 

This error message can also occur when a company file has been damage or corrupted. This error is also known as a run-time error and it is causes due to many factors: 

Specific reasons for error code 80029c4a include: 

• Some QuickBooks desktop system files are corrupted or cannot be found
• The QuickBooks application download might be corrupted or incorrectly installed
• There might be a corrupted Windows registry entry from a recent QuickBooks related software change (install or uninstall)
• Virus or malware infection could have corrupted Windows system files or QuickBooks related program files
• Another program could have deleted QuickBooks related files 

The following techniques should be tried one at a time and in order to troubleshoot QuickBooks Error Code 80029c4a. 

1. Restart your Computer.

2. Update QuickBooks.

3. Run “reboot.bat”.  

4. Re-launch QuickBooks. 

5. Reinstall QuickBooks application. 

6. Run QuickBooks Repair software. 

Keep me posted if you need further help with QuickBooks. I'm always ready to assist you. Take care!