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Level 1

Clearing a Queue - QuickBooks Desktop Enterprise Suite

I'm on QuickBooks Desktop Enterprise Suite, when I click on "Customers" and then "Sales Order Fulfillment Worksheet" it shows I have 294 orders under the Express Pick-Pack tab.  All of those orders have shipped but they are showing in various stages on the sheet.  Some show "Packed", some "Not Packed" and others "Sent for Express Pick-Pack".  How do I clear all of those.  They have all shipped and been invoiced, so the inventory is correct, but I'm afraid to do anything with these for fear that it will decrement my inventory, or mess something up in my system.  Most have this orange arrow to the right and it means "Express pick-pack lists have new info.  Select the flagged express pick-pack lists and click Update sales order"  Can someone help?

QuickBooks Team

Clearing a Queue - QuickBooks Desktop Enterprise Suite

I'm here to help you clear and manage the Express pack tab in QuickBooks Desktop, @Dytrt.


The Express Pack feature allows you to complete the pick and pack steps for an order as a single action instead of separate processes. Using the Sales Order Fulfillment Dashboard for pick, pack, and ship status increases speed and accuracy in order fulfillment. 


The first step you need to do is to create the Express Pack list. Let me show you how:


  1. From the Customers menu, choose Sales Order Fulfillment Worksheet.
  2. On the Dashboard, select the sales orders you want to pick and pack as one process, then click Send for Exp pick-pack in the Action drop-down.
  3. On the Packer column, choose the packer from your list.
  4. Click Send to device to send the pick-pack list to the warehouse's scanner or phone.


Then, proceed to the Warehouse activity.


  1. On your worker's mobile device, scan the Express pick-pack list that needs to be fulfilled (picked and packed).
  2. Click Create Package after following the associated prompts.
  3. Press Done to finalize the entry, then tap Finish to send the completed list back to QuickBooks.


Now, you'll need to update the Sales Order Fulfillment worksheet.


  1. On the Sales Order Fulfillment Worksheet, switch to the Express pick-pack tab to check the list status.
  2. Take note that an orange flag indicates the order has been packed on the Express pick-pack tab list.
  3. Choose the radio button next to the flagged order, click Update Sales Order, then OK to change the status to Packed or Partially Packed.
  4. Switch to the Dashboard tab to see the status of the order.


Once you have created the pick-pack lists, you can track real-time status from the warehouse on the Express Pick-Pack tab. As soon as there is an update from the warehouse via the mobile scanner, you will see an orange arrow notification indicating a picklist update. You simply choose the sales order(s) and click Update sales order. This will update the sales order status to the latest one. 


Additionally, here's an article you can review to learn how to track the status and manually add the track info: Pack tab in Sales Order Fulfillment.


Feel at ease to comment below if you need further help managing your sales order fulfillment worksheet in QuickBooks. I'll gladly help you as soon as I can. Have a wonderful day.

QuickBooks Team

Clearing a Queue - QuickBooks Desktop Enterprise Suite

Hi, @Dytrt


Hope you’re doing great. I wanted to see how everything is going about the Express pack tab concern you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.


Looking forward to your reply. Have a pleasant day ahead!

Level 1

Clearing a Queue - QuickBooks Desktop Enterprise Suite

I don't think it was answered in a way I could understand.  I want to clear 312 orders out of Express Pick-Pack.  Do I have to do that through the scanner?  Or, can I log into QuickBooks and clear them all from there?

QuickBooks Team

Clearing a Queue - QuickBooks Desktop Enterprise Suite

Hello, Dytrt. 


Thank you for posting in the Community. I'm here to provide insight into your concern on how you can clear orders out of Express Pick-Pack in QuickBooks Desktop.


You can delete the sales order and recreate it with a newly assigned picker on the worksheet. Note: Sales orders and picklists are non-posting entries. 


Here's how:


  • Click the Customer menu, then choose Customer Center.
  • Find the customer where the sales orders were recorded under.
  • Double-click on the test sales order.
  • Click the Delete button.


This will remove the sales orders from the Dashboard on the Worksheet. 

For more information, you can also read through our help article. It'll guide you on how to remove a picker, update or remove a vendor. 



Ready to invoice your customers? There are a number of ways to do this. Please check this article for the steps and details: Create an invoice in QuickBooks Desktop.


Hop on to this thread again if you have more questions for QuickBooks Desktop. The Community team is here to help. 

Level 1

Clearing a Queue - QuickBooks Desktop Enterprise Suite

This is not a answer, He is asking in Express pick and pack how to delete list because once sales order convert to invoice its disappear from dashboard but in Express Pick and Pack Tab all the "SO_SC 45_Expresspiclist" these all previous lists are showing, So what is hack to delete these list because work is done sales orders shipped converted to invoices. If you don't know please don't waste time refer somebody else

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