Let me share some details on how to purchase the QuickBooks Desktop Pro 2024 and help you with your discount inquiry, deopuras.

You can contact our sales department to purchase QuickBooks Desktop Pro 2024 and inquire them on how to get a discount once you buy it. You can also visit our plans and pricing page to choose the  QuickBooks product that matches your business needs. Just reach out to our sales agent for more detailed information on our products. You'll find their contact number at the top of the page.

Once done, we can start the upgrade process if you are using the old version. We can use the Discovery Hub to do it by following the steps below:

1. Open the Discovery Hub.
2. Choose Upgrade to QuickBooks 2024.
3. Click Proceed to upgrade and click Upgrade now.
4. To retain both versions, hit Keep old version on my computer. Otherwise, you can leave it blank.
5. Once finished, tap Open QuickBooks.

Before switching to a newer desktop version, your computer must meet the system requirements. This helps us ensure the new version is compatible with your current setup and will help to avoid any unexpected issues that may occur during the upgrade process. Check out each link to discover how to complete each task, as well as the features offered in the new program.

• QuickBooks Desktop 2024
• Upgrade QuickBooks Desktop Pro, Premier, or Enterprise
• What’s new in QuickBooks Desktop 2024

I'm just one post away if you have additional questions about purchasing your Desktop version and other QuickBooks-related concerns. I'll get back to ensure everything is taken care of for you. You have a good one.

QB 2024 has been successfully downloaded. In restoring two separate company backups it is harkening us back to "admin access only messages" and for us to contact our system Admin.  The problem is we cannot remember back that far !  Is there any way to recover that information ?  Thanks 

@KYpollofrito 

You can check this reference to reset the Admin password

https://quickbooks.intuit.com/learn-support/en-us/help-article/manage-passwords/reset-password-quick...

Last resort, you can purchase a 3rd party Admin password removal service.

@4Gal - unfortunately to use the method described in the link the current Admin username and password are needed and that is what we are seeking to recover.  Who offers a third party " Admin password and username recovery process"?  We have been using QB since early 1990's and our early bookkeeper  ( Admin)  is no longer with us.  We last updated in QB2021 and do not recall this issue then. Thanks 

@KYpollofrito 

You can contact @Fiat Lux - ASIA to purchase their service to reset the password.

Hello there, KYpollofrito. Allow me to chime in on this conversation to route you to the best support who can help you retrieve the information needed to restore your company back up.

Here's how you can reach them:

1. Open this link: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us.
2. Select QuickBooks Desktop, then click Continue.
3. Enter your concern and Continue.
4. Pick a way to contact us, either Chat or Callback.

This way, you can request our support to be the primary admin and reset your password for easy access the next time you need it.

If you encounter any difficulties with your access and managing your files in QuickBooks Desktop, please don't hesitate to let me know by leaving a comment below. I'm available and prepared to help you whenever you need it.

So basically we've been relegated to a subscription plan or go without the whole plan we paid a big price for. Just be honest.

@conniebee 

If you don't need to run any add-ons, you should stay with QB Desktop with non subscription licenses. You can  use a 3rd party tool to import bank transactions.