Let me share some details on how to purchase the QuickBooks Desktop Pro 2024 and help you with your discount inquiry, deopuras.

You can contact our sales department to purchase QuickBooks Desktop Pro 2024 and inquire them on how to get a discount once you buy it. You can also visit our plans and pricing page to choose the  QuickBooks product that matches your business needs. Just reach out to our sales agent for more detailed information on our products. You'll find their contact number at the top of the page.

Once done, we can start the upgrade process if you are using the old version. We can use the Discovery Hub to do it by following the steps below:

1. Open the Discovery Hub.
2. Choose Upgrade to QuickBooks 2024.
3. Click Proceed to upgrade and click Upgrade now.
4. To retain both versions, hit Keep old version on my computer. Otherwise, you can leave it blank.
5. Once finished, tap Open QuickBooks.

Before switching to a newer desktop version, your computer must meet the system requirements. This helps us ensure the new version is compatible with your current setup and will help to avoid any unexpected issues that may occur during the upgrade process. Check out each link to discover how to complete each task, as well as the features offered in the new program.

• QuickBooks Desktop 2024
• Upgrade QuickBooks Desktop Pro, Premier, or Enterprise
• What’s new in QuickBooks Desktop 2024

I'm just one post away if you have additional questions about purchasing your Desktop version and other QuickBooks-related concerns. I'll get back to ensure everything is taken care of for you. You have a good one.

QB 2024 has been successfully downloaded. In restoring two separate company backups it is harkening us back to "admin access only messages" and for us to contact our system Admin.  The problem is we cannot remember back that far !  Is there any way to recover that information ?  Thanks 

@KYpollofrito 

You can check this reference to reset the Admin password

https://quickbooks.intuit.com/learn-support/en-us/help-article/manage-passwords/reset-password-quick...

Last resort, you can purchase a 3rd party Admin password removal service.

@4Gal - unfortunately to use the method described in the link the current Admin username and password are needed and that is what we are seeking to recover.  Who offers a third party " Admin password and username recovery process"?  We have been using QB since early 1990's and our early bookkeeper  ( Admin)  is no longer with us.  We last updated in QB2021 and do not recall this issue then. Thanks 

@KYpollofrito 

You can contact @Fiat Lux - ASIA to purchase their service to reset the password.

Hello there, KYpollofrito. Allow me to chime in on this conversation to route you to the best support who can help you retrieve the information needed to restore your company back up.

Here's how you can reach them:

1. Open this link: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us.
2. Select QuickBooks Desktop, then click Continue.
3. Enter your concern and Continue.
4. Pick a way to contact us, either Chat or Callback.

This way, you can request our support to be the primary admin and reset your password for easy access the next time you need it.

If you encounter any difficulties with your access and managing your files in QuickBooks Desktop, please don't hesitate to let me know by leaving a comment below. I'm available and prepared to help you whenever you need it.

So basically we've been relegated to a subscription plan or go without the whole plan we paid a big price for. Just be honest.

@conniebee 

If you don't need to run any add-ons, you should stay with QB Desktop with non subscription licenses. You can  use a 3rd party tool to import bank transactions.

how much is the cost to upgrade from Pro 2020 to 2024

I appreciate your interest in upgrading your QuickBooks Desktop (QBDT) account,

Let me share some information about the current pricing of QuickBooks Desktop Pro Plus.

Currently, the cost of QuickBooks Desktop Pro Plus is $649 per year. Moreover, the final date to purchase new Desktop subscriptions, including QuickBooks Desktop Pro Plus, Premier Plus, Mac Plus, and QuickBooks Desktop Enhanced Payroll, has been extended to September 30, 2024.

However, since you want to purchase the QBDT Pro, you can reach our sales department to purchase QuickBooks Desktop Pro 2024 for further assistance. You can also visit our plans and pricing page to choose the  QuickBooks product that matches your business needs.

For additional information about the recent changes in QBDT, I've added these articles:

• What’s new in QuickBooks Desktop 2024
• Upgrade QuickBooks Desktop Pro, Premier, or Enterprise
• QuickBooks Desktop 2024

I'm just one post away if you have additional questions about purchasing your Desktop version and other QuickBooks-related concerns. I'll get back to ensure everything is taken care of for you.

@romynp 

QBD 2024 Pro Plus for single user = $650. Contact @Fiat Lux - ASIA and they can help to obtain the legit license + you can get $100 cashback.

Where do I find the Discovery Hub?

I can help you find the discovery hub in QuickBooks Desktop, @ggs2021.

I'd be glad to provide you with the steps below.

Discovery Hub is a new feature built into QuickBooks that describes each new feature and shows you how to use them. You can access it by selecting Discovery Hub from the top-right on the menu bar. Please refer to the screenshot below for your visual reference:

Here's an article you can refer to for more details on upgrading your QBDT to a newer version: Upgrade QuickBooks Desktop Pro Plus, Premier Plus, or Enterprise.

On top of that, I'll be adding this reference to see the new updates for QBDT 2024: What’s new in QuickBooks Desktop 2024 R7.

You can always rely on us here in the Community for additional assistance in managing your QBDT accounts and subscriptions. I'll be right there to help you whenever you need it.

Can I continue to use my Quickbooks Pro 2021?  If it is not supported, can I purchase Quickbooks Pro 2024, not Pro Plus, just Pro?

@6345 

You can still use your QB Desktop 2021 with a non subscription license for good. Do you have any other concern?

I'm here to address your subscription concern and provide details about it, @6345.

Yes, you can continue using your QuickBooks Desktop (QBDT) Pro 2021, but please be aware that certain features will be discontinued. After May 31, 2024, you will lose access to:

• QBDT Payroll
• Desktop Payments
• Live Technical Support
• Online Backup
• Online Banking
• Other services through QuickBooks Desktop 2021 software

Also, starting June 1, 2024, you won't receive critical security updates protecting your data. For more details, please refer to this article: QuickBooks Desktop service discontinuation policy.

Regarding your second question, QBDT Pro was a one-time license and is no longer being sold. The new subscription-based model, QBDT Pro Plus, is its counterpart and can be purchased by contacting our sales team.

1. Go to this link: https://quickbooks.intuit.com/pricing/.
2. Click the sales phone number at the top part of the page.

Additionally, you can refer to this article with a video guide about running and personalizing your reports: How to run and customize reports in QuickBooks Desktop.

Let us know if you have other concerns about QuickBooks subscription and products. We're here to help you in any way we can.

error1693

@Dirtman34 

Can you share the screenshot? Click the camera icon on the menu to insert image here.

Thanks for letting us know about the error you've encountered, Dirtman. I can share why you're receiving this and help fix it to get you going.

Were you trying to install or update QuickBooks Desktop and encountered the error? If so, the error 1603 occurs when the Microsoft .NET Framework Installer can't install or update your system due to these factors:

• Damaged Windows file and folder permissions.
• Damaged Windows Registry key permissions.
• Damaged Microsoft .NET Framework installation.

There are several options that you can initiate to get this resolved. The first is to run the Install Diagnostic Tool from the Tool Hub. To start, let's download the QuickBooks Tool Hub (if you haven't yet):

1. Close your QuickBooks and click this link to download the tool (version 1.4.0.0): Download QuickBooks Tool Hub.
2. Store the file somewhere you can locate it for easy access.
3. Open the downloaded file (QuickBooksToolHub.exe) and follow the on-screen procedure for installation.
4. Agree with the given terms and conditions.
5. Once finished installing, open the QuickBooks Tool Hub by clicking its icon from your Windows home screen.

Following that, utilize the QuickBooks Install Diagnostic Tool:

1. From your QuickBooks Tool Hub, select Installation Issues.
2. Choose QuickBooks Install Diagnostic Tool. Let the tool run (this could take up to 20 minutes).
3. Once the tool finishes, restart your computer.

If the Diagnostic Tool doesn't resolve the issue, please follow Solution 2, 3, or 4 from this article to narrow down the result: Fix Error 1603 when you install QuickBooks Desktop. It would also be best to consult an IT specialist to help you go through this accordingly.

However, if you're trying other QuickBooks activities and received the error, kindly share more details with me. This way, I can provide you with accurate information and assistance.

I've also added this article that could be handy once you want to transfer or reinstall QuickBooks Desktop to another device: Move or reinstall QuickBooks Desktop to another computer.

Drop by again on this thread if you mean something else about error 1603 or require assistance handling your QuickBooks data or reports. I'll make sure to get back and address them for you.