Desktop Renewal

Hello, kperki. 

I know how you want to use our service and at the same time clear up for overcharges.  

In QuickBooks Desktop, If you don’t use any add-on services like payroll or bank feeds, you can usually use your non-subscription QuickBooks version for a few years. However, do keep in mind If you decided not to renew, you’re unable to either modify your entries or recreate any tax forms. 

You might want to visit this article that contains complete instructions to move your entries. So whenever you need them, you have a backup copy.

Also, regarding QuickBooks Online, you're only allowed one company per subscription. For additional company, you will need to sign up for a new QBO account, because they must have their own subscription. Though, you can access them with the same sign-in info. This lets you quickly switch between companies so you can manage everything more efficiently.  

If you'd like to see the different versions available for QuickBooks Online, check out this guide: Pricing and Products.

You may want to reach out to our customer support team. They can help you with what subscription best for your needs.   

Here's how: 

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
3. Select Contact Us.
4. Give a brief description of your issue, then select Continue.
5. Select to chat with us or Have us call you.

I've added an compilation of QBDT articles that you can browse to help you in doing your QuickBooks tasks. 

I'm always ready to help you incase you have any other concerns about your QBDT. Feel free to leave your reply below. Have a great day ahead.

@kperki 

Which QB Desktop year version do you run? QB Desktop 2021 or 2022?

I did call customer service and the agent was not helpful what so ever. She told me I would be locked out and would not be able to see anything. I asked if I could just continue to use what I have and enter everything manually without bank feeds and she said no. I need to re-subscribe and I asked why if it is obsolete 1/31/23. It was a conversation where I could barely understand her and I felt she did not understand me and was reading some script. Very frustrating. 

I purchased it last year at this time. It just says on my account page. Quickbook Desk top Pro Plan Plus. I remember in the past there was always a year associated with it when I bought it so I am not sure why this doesn't say a year. Hope this helps.

Thanks

---

@kperki wrote:

I asked why if it is obsolete 1/31/23.

 

@kperki 

Open your company file and hit f2 key. You will see a product information whether you are using QB Desktop 2021 or 2022. They are discontinuing development of QB Desktop UK version next year and they have released QB Desktop 2023 US version last September 20th. If you are using QB Desktop 2021, you can still purchase a one-time license for it. But if you're using QB Desktop 2022, you'll have to pay for renewal to keep it going. Alternatively, purchase a new license for QB Desktop 2022 at a lower price from selected partners. You might get the QB Desktop 2022 Pro Plus for single users for around $475.

Thank you for helping me, this has been so frustrating for me. I am showing that I have quickbooks pro plus 2021. So do I buy another quickbooks pro plus but in 2022 or is that a renewal type program? If so  then what specific quickbooks desktop 2022 do I buy? I see premier etc. Thanks again for your help, I apologize I am not good at all this quickbooks stuff. It is a nightmare for me..

Thank you so much for your help! I so appreciate it! I will do what you said!

Thank you so much! I appreciate your help! I will do what you said.

You're most welcome, @kperki.

It's nice to see you again. We appreciate you considering the recommendations provided here about handling your subscription renewal. Hope everything runs smoothly on your end. 

Please don't hesitate to post here again if you have any other concerns about QuickBooks Desktop. I'm always here ready to lend a hand to ensure your goals are met. Have a nice day ahead and take care. 

Hello again, Fiat Lux - ASIA.

I appreciate you for always sharing your knowledge about QuickBooks. This will definitely help other users as well in the future. Please keep on posting here in the Community.

Keep safe and have a great rest of the day.

I’ve used QB desktop for 23+ years and do not want to switch to online. I understand that intuit can make more money selling online subscriptions but I believe they need not to be greedy and forget about the pc software users that got them to where they are now. I am a very small company with 1 employee and don’t need anything different for way to much money. I donate bookkeeping for a company that uses QB online and I hate it, it is not user friendly and I spend way more time searching than working. Now I’m looking for a new accounting software. Shame on you Intuit QB

@roderiga60 

If you are working solo on a desktop (PC or Mac) to manage your book and only need basic features, you should explore this one. You can use this free program for as long as you like, use all the features and enter as much data as required. There are no time limits, no usage limits, no ads (at this time). This program is quite popular in Asia and Europe.

https://www.manager.io/

Then to pay your bills for free by ACH, you can signup for a Melio account for free.

https://affiliates.meliopayments.com/pricing

Hope it helps.

Does anyone agree? I am very disappointed that Desktop Pro is going away. I will never use the online product as it is inferior to the desktop product. It also poses security risks that are unnecessary and is dependent on external variables. Shame on you Intuit! This is purely a greedy money play to make customers buy a monthly subscription. Many small businesses will not be able to pay these exorbitant fees and will look for other products to fill this vacated niche. In addition, I have been using Turbotax for 10 years for business and individual purposes along with dozens of other entrepreneurs in my groups, We will all be looking for alternative for 2023!!!!

@Piper518Sec 

Going away? You can still purchase a new license for QBD 2023 Pro Plus.

How do I proceed to renew my subscription

Thanks for getting involved with this thread, sarah senter.
 

You can renew a subscription by getting in touch with our Customer Care team. They can be reached while using QuickBooks.
 

Here's how:
 

1. In your top menu bar, go to Help, then QuickBooks Desktop Help.
   
   
    
2. Click Contact Us.
   
   
    
3. Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field, then hit Continue.
   
   
    
4. Select We’ll contact you for a callback or Message Us to start an instant messaging session.

You can also reach them outside of your product if necessary, through our Contact Us page. Be sure to review their support hours so you'll know when agents are available.

I've also included a detailed resource about renewing subscriptions which may come in handy moving forward: Renew your subscription
 

If there's any additional questions, I'm just a post away. Have a lovely day!

Hi, looking to renew our subscription to QB Desktop pro plus.

@Carrie122 

Login to CAMPS as the Primary Contact and update your billing information. Another option, you can purchase a new license for QBD 2023 with the same price as your QBD 2022 renewal. You can get $100 as cashback if it matters. T&C apply.

Hello there, Carrie122.

Thanks for joining this conversation. Let me route you to the right support that can help you renew your QuickBooks Desktop (QBDT) Pro to the Plus version.

To renew your QBDT subscription, I highly suggest contacting our Support team. They have tools that can pull up your account in a secure environment and help you with the renewal process.

You can refer to the detailed steps shared by my colleague ZackE above or refer to this article: Contact QuickBooks Desktop support. It also includes our Support hours, so you'll know when agents are available.

To learn more about managing and renewing your QBDT subscription, consider checking out this article: Renew your subscription or use view-only mode in QuickBooks Desktop 2023.

In addition, I also recommend visiting our website for more tips and other resources you can use in the future: Self-help articles.

Please post again or leave a comment if you have additional questions about this or anything else. I'll be here to assist. Stay safe.

The last time they locked my data. I could not access it. I had to renew or my data was lost .   You have to pay or you no longer will access your data

I feel exactly the same way.  Its disgusting.  I, too, work in a very small business, 2 employees and have been forced to "upgrade" to QB online after using desktop products for 24 years.  When talking to sales initially, I told the representative ONE very simple feature (tracking CLIENT expenses) was absolutely essential to the business.  She said no problem & sold me the product(s)-multiple because we have 2 accounts.  I went through the over-complicated data migration, etc only to be told by the person helping me set up the QB online account that the ONE feature I needed was not available on the basic QB online accts...I would need to upgrade.  Absolutely not.  I've been a bookkeeper for over 25 years...I'll go back to a spreadsheet & a pencil before I pay any more money to Intuit/QB.

@C Rayon 

Which QB Desktop year version do you have?