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usermctchat
Level 1

My checks have the name of my company already printed. But the check stub has the name as well, therefore i am having a double printing on my checks.

how should i remove the name of my company and address on the check part of the stub, as i have it already printed on the check?
6 Comments 6
Jen_D
Moderator

My checks have the name of my company already printed. But the check stub has the name as well, therefore i am having a double printing on my checks.

It's nice to have you here, @usermctchat,

 

I want to get this sorted out, but I want to be clear about the problem. When you say check and checks stubs, are they the regular ones or are you referring to an employees paycheck. Your confirmation will help me provide the most accurate resolution for you.

 

To print regular paper checks without the company name and address, you can manually remove it manually on the transaction. To do that, open the check, then backspace the information in the Mailing address section, then press Print check.

 

While waiting for your confirmation, see the following articles about printing checks in QBO:

Kindly click the Reply button below for the additional details. I'll be on a look out for your response. Have a nice day!

Culligan54
Level 1

My checks have the name of my company already printed. But the check stub has the name as well, therefore i am having a double printing on my checks.

Thanks for the update and quick reply. I'll be sure to keep an eye on this thread. Looking for the same issue. Bumped into your thread. Thanks for creating it. Looking forward for solution.

Culligan54
Level 1

My checks have the name of my company already printed. But the check stub has the name as well, therefore i am having a double printing on my checks.

Fly AlaskasWorld

Did you have a fix on this issue? I have the same problem with Facing same issue but no response from anyone and couldnt find this topic troubleshooting in google.

Fly AlaskasWorld

ReymondO
QuickBooks Team

My checks have the name of my company already printed. But the check stub has the name as well, therefore i am having a double printing on my checks.

Thanks for getting back to this thread, @Culligan54.

 

Can you help me verify if the issue you're referring to is a regular check or an employee's paycheck? This way, I can identify its cause and provide you an appropriate solution.

 

If your concern is about a duplicate company name and address on your regular checks, let's manually remove its details on your transaction. Just follow the steps that were outlined above.

 

However, if you're still getting the same issue, you can contact our QuickBooks customer support. They have the tools that can review your account and provide you another workaround to resolve the issue. Here's how:

 

Option 1

  1. Click the Help icon.
  2. Hit the Contact Us button at the bottom. 
  3. Enter your concern in the description, then click Let's talk or Continue.
  4. Select Get a callback.

callback.PNG

Option 2

  1. Click the Help menu in the upper-right hand corner.
  2. Type in "Talk to a human", then press Enter.
  3. Look for I still need a human and click on it.
  4. Click Contact Us.
  5. Select between Send a messageSchedule an appointment, or Get a callback.

 

Also, our articles might have something that can help you with your QuickBooks concerns, too. Just click this link and make sure that the topic is set as "QuickBooks Online."

 

Additionally, here's an additional reference you can use when printing checks in QuickBooks: 

 

 

Just add the details of your concern in this thread so I can help you out. You take care and have a great day!

Hanigan
Level 1

My checks have the name of my company already printed. But the check stub has the name as well, therefore i am having a double printing on my checks.

I have preprinted checks and the company name and address is printing over the information printed on the check.  Can you instruct me as to how to fix this as I am in the process of paying payroll? 

ReymondO
QuickBooks Team

My checks have the name of my company already printed. But the check stub has the name as well, therefore i am having a double printing on my checks.

Hi there, @Hanigan.

 

Let me help you print your checks in QuickBooks Online (QBO). 

 

An alignment issue might be the cause why the company name and address are printing over the information on the check. 

 

If your paychecks are not centered on the page, or if they are in alignment but still look "off", you may be able to achieve a better fit by changing the page scaling. After selecting Print, select Shrink to Printable Area from the Page Scaling drop-down list.

 

If you're getting a similar result, try clearing the cookies and temporary internet files in your browser. Doing this can help fix some minor printing issues in QuickBooks. 

 

If the persists, I'd recommend updating, repairing, or reinstalling your Adobe Reader. You can also run a test sequence to help diagnose a wide range of PDF printing issues in Windows and fix it.


Let me know how it goes by adding a comment down below. I'm always here to provide further help.

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