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lreeves353
Level 1

Need to speak to an agent

 
9 Comments 9
SophiaAnnL
Moderator

Need to speak to an agent

Welcome to the QuickBooks Community forum, lreeves353.

 

If you need help with QuickBooks, you can always post here and we'll answer all of your inquiries. To speak to our Customer Care Team, just follow these steps to get our phone number:

  1. Go to this link https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Online.
  3. Choose the topic that fits the situation you have with QuickBooks.
  4. Select a sub-topic.
  5. Scroll down and click the Get Phone Number button.

Please leave a reply if you have questions. I'll be around to help you out.

WDC-310
Level 1

Need to speak to an agent

Hi, when I installed the QB disc it said that there was an error..

 

Anonymous
Not applicable

Need to speak to an agent

Good day, @WDC-310,

 

I appreciate your time joining the conversation. Let's make sure your QuickBooks software is installed in our computer.

 

May I know what error message are you getting when trying to download QuickBooks through disc? Any details about the issue will help us narrow things down.

 

Before you install the program, make sure your computer meets the QuickBooks Desktop system requirements to avoid compatibility issues. In the meantime, you can download the software in the  QuickBooks Desktop Downloads & Updates page. Here's how:

  1. Go to this link: https://downloads.quickbooks.com/app/qbdt/products
  2. Enter your Country.
  3. Select the QuickBooks Product you're downloading.
  4. Choose the Version you want to download.
  5. Click Search then Download.

That should help you get started with your QuickBooks installation. Here's an article for your reference: Download QuickBooks Desktop

 

If you still encounter the same issue using the steps I provided, I'd recommend using the 

  1. Download the QuickBooks Install Diagnostic tool.

  2. Save the file locally.
  3. Make sure to close any open programs when running the QBInstall tool.

  4. Reboot your computer.

Here's an article to know more about the QuickBooks Install Diagnostic Tool: Using the QBInstall tool

 

That should get you on the right track, @WDC-310. Please let me know how this goes. I'm here if you need further assistance. All the best!

thill42
Level 1

Need to speak to an agent

Has anyone linked Quickbooks with Corebridge?  My concern is that I will get duplicate transactions as a result.  The detailed with Corebridge and the lump sum total from the bank.  Thanks for your help.

AileneA
QuickBooks Team

Need to speak to an agent

Hi there, @thill42

 

Thank you for joining the Community. 

 

Currently, linking QuickBooks with Corebridge is unavailable in QuickBooks Online. However, it is accessible in QuickBooks Desktop. Though, I recommend contacting Corebridge directly as they have the tools to set it up to prevent any duplicate records on your bank.  

  

In the meantime, you may want to visit this website to know more about the apps available in QuickBooks: QuickBooks Apps

 

Let me know if you need more assistance with this. I'll be around to further help you.

asianrockstar2009
Level 1

Need to speak to an agent

i purchased a simple start quickbooks for $7.50 using my credit card and i closed out the intiation process and came back to it later but its asking me to pay again and not letting start the process

AileneA
QuickBooks Team

Need to speak to an agent

I'm glad you've reached out to the QuickBooks Community. As much as I love to help you, asianrockstar2009, Since this is a public forum and we're unable to view your account. This requires contacting our customer support team. This way, we'll be able to pull up your account in a secure session and take a look at your account. 

 

Before diving in, I want to ensure your issue gets prioritized and addressed on time. Hence, I'll be providing this resource for the support hours. It contains the time on when the support is available, depending on your type of subscription. Just go to the QuickBooks section of this article for more info: Contact QBO support.       

 

  1. Sign in to your QuickBooks Online company. Then click Help (?).  
  2. Select Contact Us
  3. Type in your questions in the How can we help? field. 
  4. Click Let's talk.  
  5. Tap Get a callback. Or also you have the option to press Message an agent if you prefer to chat agent.  

 

To understand the QuickBooks service fees and refund, you can refer to this article for your future reference: Charged a fee on refund or void transactions.   

 

Please let me know how the call goes. I want to ensure that everything has been taking care of, As always you're welcome to post if you have any other concerns in QuickBooks software. Have a good day, and stay safe!

Michelle F
Level 1

Need to speak to an agent

I need to speak to someone regarding the Intuit On Line Payroll.

SarahannC
Moderator

Need to speak to an agent

Hi Michelle F, glad to have you in the Community forum.

 

Let's use this link to get in touch with our payroll specialists at Intuit Online Payroll. Aside from that, you can use our test drive to contact them. From there, you can find their number. 

 

You may want to check our help articles for additional references about Intuit Payroll. 

 

Know that you can always post questions here. Just let me know your concerns by commenting below. I'll do my best to help you out. Take care and stay safe always.

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