QBO Payroll Cert Exam question with wrong answer

Thank you for dropping by the Community.,

As we value your suggestions, I recommend sending your feedback to qbproadvisor.com/feedback. Remember to be specific about the name of the course you're working on, the specific section and module, and the lesson, quiz, or exam. For detailed information, refer to this article: Frequently Asked Questions about ProAdvisor Training and Certification.

I'll also leave these articles for future reference:

• ProAdvisor certification course and exam updates.
• Sign up for ProAdvisor and QuickBooks certification courses.
   

If you have any other QuickBooks-related questions, please post them in the Community. We are always available and eager to assist you with your inquiries. Have a wonderful day.

Thank you for the response James. I should have included that I already tried the "feedback" link, but it doesn't work. Whenever I click it, I get the following error message: {"message":"Accessing unsupported resource"}

You're most welcome, Meffa. I can think of one reason why you're getting that error message.

The reason the feedback link isn't functioning is likely because you are not currently logged in to your ProAdvisor account. To continue, please log in and access the link again. 

For more details, review these commonly asked questions about QuickBooks Online training and certification: FAQs about ProAdvisor training and certification.

Here are also some lists of resources you can find as your reference for your certification exam:

• Training & Certification
• Training Events
• A Firm of the Future

Don't hesitate to post again if there's anything else you need with QuickBooks. The Community is always open to help you. Stay healthy and safe.

I'm having the same issue where the link you provided does not work. I'm finding the answers in the QBO payroll training but they are coming up wrong when trying to pass the exam. Specifically, Section 5 regarding the reports. Is there another way to get in contact with someone who can help besides the link?

Hello there, aje2494.

Thanks for joining this conversation. I'm here to help ensure this is taken care of for you.

Have you logged into your QuickBooks Online Accountant (QBOA) before clicking the link? If you have and the issue continues, you can provide feedback directly within QBOA instead.

When submitting feedback, please feel free to share any suggestions, comments, or errors you have encountered. It would be helpful to be specific about the name of the course you are working on, the particular section and module, as well as the lesson, quiz, or exam you are referring to.

1. In QBOA, go to the Gear icon.
2. Under YOUR COMPANY, select Feedback.
3. Enter a few words describing your experience with the certification program.
4. Click Next.

You also consider reading through this article and learn more about your certification: Make success even sweeter - QuickBooks ProAdvisor Program.

I'm also adding these articles that tackle ProAdvisor training and certification for future reference:

• Learn about ProAdvisor profile and Find-a-ProAdvisor guidelines.
• Frequently Asked Questions about ProAdvisor training and certification.

Please let me know if you have follow-up questions about this or anything else. I'm always here to assist. Keep safe.