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PEStaffing
Level 1

Quickbooks Desktop Pro 2021 and Windows 11

I need to upgrade my computer and am wondering if QuickBooks Desktop Pro 2021 will work with Windows 11?  I have searched the community, but so far have only found threads that are nearly a year old.  Where can I find out?

 

Thanks!

Lori

Solved
Best answer February 09, 2023

Best Answers
AbegailS_
QuickBooks Team

Quickbooks Desktop Pro 2021 and Windows 11

Thanks for getting back to us, @PEStaffing.

 

Currently, we're unable to provide a specific timeframe when this will be implemented. Rest assured Intuit is working to ensure QuickBooks Desktop 2021 products will work as designed with Windows 11. We intend to complete the compatibility certification process soon. It may take some time because our engineers are making sure there will be no problem in the long run. 

 

 We have other articles to help you with the tasks in QuickBooks Desktop. Are you still on the process of installing the program? Check out this article for a guide: Install QuickBooks Desktop.

 

If there's anything else I can do to help you in QuickBooks, please let me know and I'll gladly offer assistance again. 

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15 Comments 15
AbegailS_
QuickBooks Team

Quickbooks Desktop Pro 2021 and Windows 11

Hi there, @PEStaffing

 

Let me share some information about QuickBooks Desktop (QBDT) system requirements.

 

The current supported operating systems for running QBDT are still the following:

 

  • Windows 10, all editions including 64-bit, natively installed
  • Windows 8.1, all editions including 64-bit, natively installed
  • Windows Server 2019, Standard and Essentials
  • Windows Server 2016, Standard and Essentials
  • Windows Server 2012 R2, Standard and Essentials
  • Windows Server 2012, Standard and Essentials

 

Currently, Windows 11 is not yet certified as fully compatible with  QBDT 2021 version. Though you can still use QBDT on Windows 11, but you may encounter some issues. Also, QuickBooks requires you to use Windows natively and not through an emulator or virtual environment.

 

For additional info, you may refer to this article: QuickBooks Desktop Microsoft Windows 11 Compatibility.


I've added a link where you can check the operating system, hardware, software, and other system requirements for QBDT 2021: System requirements for QuickBooks Desktop 2021.

 

We have other articles to help you with the tasks in QuickBooks Desktop. Are you still on the process of installing the program? Check out this article for a guide: Install QuickBooks Desktop.

 

Feel free to comment below if you have other questions about handling your QuickBooks Desktop account. I'll be around to assist you. Keep safe!

PEStaffing
Level 1

Quickbooks Desktop Pro 2021 and Windows 11

Thank you for your response. Do you have any idea how long it will take for QBDT to be certified as fully compatible with Windows 11?  

AbegailS_
QuickBooks Team

Quickbooks Desktop Pro 2021 and Windows 11

Thanks for getting back to us, @PEStaffing.

 

Currently, we're unable to provide a specific timeframe when this will be implemented. Rest assured Intuit is working to ensure QuickBooks Desktop 2021 products will work as designed with Windows 11. We intend to complete the compatibility certification process soon. It may take some time because our engineers are making sure there will be no problem in the long run. 

 

 We have other articles to help you with the tasks in QuickBooks Desktop. Are you still on the process of installing the program? Check out this article for a guide: Install QuickBooks Desktop.

 

If there's anything else I can do to help you in QuickBooks, please let me know and I'll gladly offer assistance again. 

anonwhatlight
Level 1

Quickbooks Desktop Pro 2021 and Windows 11

Hi Abegail, it looks like you are an Inuit employee, and this is the first I've seen anyone say that Intuit has committed to "complete the compatibility certification process" for QuickBooks Desktop 2021 running on Windows 11.

Can you confirm that Intuit plans to certify QB 2021 on Win11?

In the meantime, is there a list somewhere of known issues running QB 2021 on Win11?

You have already provided links for the following help pages: 

    - QuickBooks Desktop Microsoft Windows 11 Compatibility

    - System requirements for QuickBooks Desktop 2021
...but those pages do not list any known bugs.


Thanks in advance.

anonwhatlight
Level 1

Quickbooks Desktop Pro 2021 and Windows 11

Hi Abegail, it looks like you are an Inuit employee, and this is the first I've seen anyone say that Intuit has committed to "complete the compatibility certification process" for QuickBooks Desktop 2021 running on Windows 11. That's very good news. Thank you.


In the meantime, is there a list somewhere of known issues running QB 2021 on Win11?

 

I installed it on a new Win11 machine, and did get one error about PDFs, and had to install "Microsoft XPS Document Writer." That seems to be working, but it would be very helpful to see a list of other things that might not be working with QB2021 on Win11.


Thanks in advance.”

SirielJeaB
QuickBooks Team

Quickbooks Desktop Pro 2021 and Windows 11

The Community is always here to assist you with any QuickBooks-related concerns, @anonwhatlight. I appreciate you for getting back to the thread. It's wonderful that you're so eager to learn more about the plans for QuickBooks Desktop on Windows 11.

QuickBooks Desktop 2021 products are being tested to guarantee they run properly with Windows 11. Intuit plans to finish the compatibility certification procedure as soon as possible. It may take some time since our engineers are ensuring that there will be no long-term issues. Aside from not knowing when this will be completed, we also don't have a list of known issues when running QBDT 2021 on Windows 11.

Please know that while the Community can offer troubleshooting solutions and answers to specific concerns, there is some information that only our engineers can provide. However, rest assured that they are working diligently to fix this matter.

 

You may want to learn how to upgrade to a newer version of QuickBooks Desktop from within the program, check out this article: Upgrade QuickBooks Desktop Pro, Premier, or Enterprise.
 

Please get back to us if you have further concerns with your QuickBooks Desktop 2021. The Community is available 24/7. We're hoping for your successful business. Keep safe!

JaeAnnC
QuickBooks Team

Quickbooks Desktop Pro 2021 and Windows 11

We're pleased to see you here, @anonwhatlight

 

It seems that you've posted a similar concern here in the Community. My colleague SirielJeaB already shared her answer to your issue regarding QuickBooks Desktop 2021. Feel free to check her response through this link: Quickbooks Desktop Pro 2021 and Windows 11.

 

The QuickBooks Community team is always available to help if you have any other concerns or follow-up questions. Take care, and have a good one! 

nvhuskers
Level 1

Quickbooks Desktop Pro 2021 and Windows 11

I use the QuickBooks Desktop Premier - Accountants Edition 2021 to access a client's Pro 2021 software, but I am getting ready to switch to a new PC that runs on Windows 11.  Has the Pro 2021 software been certified as fully compatible with Windows 11 yet?  If not, is the Accountants Edition compatible with Windows 11? 

JamesAndrewM
QuickBooks Team

Quickbooks Desktop Pro 2021 and Windows 11

I'm here to provide information about QuickBooks Desktop and Microsoft Windows 11 compatibility.

 

On October 5, 2021, Microsoft officially released the Windows 11 operating system. Currently, Windows 11 64-bit is fully compatible with QuickBooks Desktop 2022 (Pro Plus, Premier Plus, Pro, and Enterprise) R3 or later, as certified by Microsoft.

 

If you decide to use Windows 11 with other versions of QuickBooks, you may encounter unexpected issues with your QuickBooks software. Our team is actively working to ensure compatibility and will provide updates on any new information regarding compatibility certification.

 

The following operating systems are the currently supported system for running QuickBooks Desktop 2021:

 

  • Windows 10, all editions 64-bit, natively installed
  • Windows 8.1, all editions 64-bit, natively installed
  • Windows Server 2019, Standard and Essentials
  • Windows Server 2016, Standard and Essentials
  • Windows Server 2012 R2, Standard and Essentials
  • Windows Server 2012, Standard and Essentials

 

You can use this article for more details: QuickBooks Desktop Microsoft Windows 11 Compatibility.

 

I'm adding this resource for future reference: Update QuickBooks Desktop to the latest release.

 

Know that we're available 24/7 to ten for every of your query. Don't hesitate to drop by again. Have a great day ahead!

Edwin S
Level 1

Quickbooks Desktop Pro 2021 and Windows 11

Any news upon when the compatibility issues between windows 11 and QuickBooks Desktop pro 2021 will finally be resolved.  Not knowing there would be issues I upgraded from 10 to 11 and not when I attempt to email my invoices I get an error message. I downloaded and ran the QBs repair module but it didn’t fix the problem. Do I need to reinstall windows 10? Thank for any help.

4Gal
Level 10

Quickbooks Desktop Pro 2021 and Windows 11

@Edwin S 

If you can reinstall your OS, I recommend using Win 10 Home and make sure you can enable IE11.

MadelynC
Moderator

Quickbooks Desktop Pro 2021 and Windows 11

Thanks for joining this thread and alerting us about your invoice issue, Edwin. Let me share information about the QuickBooks Desktop (QBDT) operating system and other requirements.


At this moment, we can't provide a timeframe for QBDT 2021's full compatibility with Windows 11. However, we'll share information as soon as the compatibility certification process is complete.

 

Also, you mentioned you got an error message when attempting to email invoices. Can you share the exact error with me? This way, I can provide accurate solutions for you.


Concerning reinstalling Windows 10, yes, you can. Furthermore, QBDT 2021 requires the internet security protocol TLS 1.2 for the connected services to work smoothly. If you haven’t run this tool yet, I recommend you do so. This helps ensure you’re able to email invoices without any interruptions.


You can read these resources to get insights on what your computer needs for the best experience:

 


If you have any other queries or concerns managing your program, please don’t hesitate to let us know. We’ll always be here to help you out, Edwin.

Lmendez10
Level 2

Quickbooks Desktop Pro 2021 and Windows 11

I am having the same problem and it says the pdf file cant install correctly. I can print and can save pdf's from Quickbooks but if I try to email an invoice the error pops up. I just bought a new laptop and you can only get Windows 11 anymore. I use this feature daily so I need to get this working. 

AlcaeusF
Moderator

Quickbooks Desktop Pro 2021 and Windows 11

Hello Lmendez,

 

Welcome to the Community. I'm here to share information about using QuickBooks Desktop in Windows 11.

 

The recommended operating systems for QuickBooks Desktop older versions, like 2021, are Windows 10 and older. Here's the complete list of operating systems compatible with our software:

 

  • Windows 10, all editions including 64-bit, natively installed
  • Windows 8.1, all editions including 64-bit, natively installed
  • Windows Server 2019, Standard and Essentials
  • Windows Server 2016, Standard and Essentials
  • Windows Server 2012 R2, Standard and Essentials
  • Windows Server 2012, Standard and Essentials

 

You can use the QuickBooks 2021 in Windows 11, but there's no guarantee that everything will work smoothly. Also, I recommend updating the release if your QuickBooks Desktop isn't up-to-date. Aside from improving the performance of the software, this process also fixes common and unusual behaviors in the program.

 

Here's how:

 

  1. Click the Help tab in the upper-right corner, then select Update QuickBooks Desktop.
  2. Go to the Update Now tab.
  3. Select the updates you want to include.
  4. Put a checkmark on the box beside Reset Update.
  5. Hit Get Updates.
     

 

After following the steps above, please use the QuickBooks Print & Print Repair Tool from the QuickBooks Tool Hub to fix PDF issues. This way, you can fix the PDF issue and email an invoice without an error.

 

We also have the Verify Data and Verify Rebuild tools to fix issues related to the data. Here's an article about how these features self-identify data problems within a company file and self-resolve them using Rebuild Data: Verify and Rebuild Data in QuickBooks Desktop.

 

Please let me know if you need anything else about the QuickBooks product. We'll be here to lend a hand. The Community and I will be here to help you.

4Gal
Level 10

Quickbooks Desktop Pro 2021 and Windows 11

@Lmendez10 

Try the following steps

1 – Search Optional Features in Search Box of Windows 11 PC and then click on search result.

2 – Now, Click on View Features

3 – Search XPS Viewer in the search box and select the check box to the right of the search result which appears.

4- Click on Next and add the XPS viewer to your Windows 11 PC.

 

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