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Sheila61
Level 1

Changing font size on QB home page.

I updated to a new computer and then updated from QB desktop pro plus 2018 to the 2021 version.  Now the font size for the pictures on QB home page is so tiny.  The print seems to be normal.  How do I change this.  The person I had at QB help me with some other issues told me I need to have a mouse control the curser and I could make an adjustment that way.  I do not have a mouse.  Only the keyboard.

14 Comments 14
Charies_M
Moderator

Changing font size on QB home page.

Thanks for coming here, Sheila61.

 

There are four solutions you can use to fix this issue with font size on your QuickBooks Desktop home page.

 

Solution 1: Change QuickBooks DPI settings

  1. Right-click on the QuickBooks icon, then select Properties
  2. Click the Compatibility tab, and select Disable display scaling on high DPI settings.
  3. Click Apply, then OK
  4. Open QuickBooks and check to see if the windows are visible. 

Solution 2: Change the Desktop View Preference

  1. Open your company file.
  2. From the Edit menu, select Preferences.
  3. Choose Desktop View. Then,  My Preferences.
  4. Switch View from Multiple Windows to One Window.

For additional troubleshooting options, check out solutions 3 and 4 in this article: QuickBooks Desktop display issues.

 

If you need other helpful articles in the future, you can always visit our site: Help articles for QuickBooks Desktop.

 

I'll be right here if you have further questions while working with inventory. Keep safe and have a good one.

Charies_M
Moderator

Changing font size on QB home page.

Hi, Sheila61.


Hope you’re doing great. I wanted to see how everything is going about changing font size on the QBO home page. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.


Looking forward to your reply. Have a pleasant day ahead!

Tingwerson
Level 2

Changing font size on QB home page.

I have the same issue and nothing seems to work.  QB needs to figure this out.  The new 2021 version on my new HP laptop and I can't see any of the picture icons or read stuff in a secondary window.  

 

 

JessT
Moderator

Changing font size on QB home page.

Thank you for joining in on the thread, Tingwerson.

 

I can see that Charies M shared a few steps, and it sounds like you’ve already tried them. Let’s not take any further steps yet because the issue only happens on the secondary company, and we don't want the primary to get affected by any changes.

 

I recommend contacting our QuickBooks Desktop Support, so they can start a screen-sharing session to see your setup and to find the root cause of the display issue.

 

On the other hand, you can also check out the article about opening and using a second company file to see the list of restrictions.

 

If you have other concerns about displays or anything about QuickBooks, feel free to reach back out. The Community team is always here for you. Have a good one.

LanieO
Level 1

Changing font size on QB home page.

I can not find the button to right click

 

ShiellaGraceA
QuickBooks Team

Changing font size on QB home page.

Thanks for joining us here, @LanieO.

 

To confirm, are you referring to Step 1: Right-click on the QuickBooks icon, then select Properties? If so, you'll want to look for the QuickBooks icon on your Desktop. From there, right-click using the mouse pointer on the icon to see Properties.

 

Here's how it looks like:

 

 

 

Refer to this article for details about the display settings: Fix screen issues in QuickBooks Desktop.

 

Additionally, here's a link that covers all the tasks you can do when using QuickBooks Desktop: View all help for QuickBooks Desktop.

 

I'll be around if you still have questions or concerns with the display settings, so don't hesitate to reply. Take care and have a good one.

 

LanieO
Level 1

Changing font size on QB home page.

i must have done something wrong.  it made everyting on my homescreen giant and then crashed.  

 

I have been trying to reach qucikbooks support for several days.  to no avail. 

what gives

RCV
QuickBooks Team
QuickBooks Team

Changing font size on QB home page.

I've got some troubleshooting steps we can try to get your Home screen working, LanieO. 

 

I appreciate the time and effort you've spent to reach out to our support agents. I'll personally share your feedback with our Customer Support Team regarding this one. We'll be able to take action on improving our customer service. Let's try changing your display and view preferences in QuickBooks. Here's how: 

  1. Close QuickBooks Desktop.
  2. Open the Windows Start menu.
  3. Type "QuickBooks" into the search.
  4. Right-click the QuickBooks icon and select Open file location.
  5. In the folder, right-click the QuickBooks.exe file and choose Properties.
  6. Go to the Compatibility tab.
  7. Select the Disable display scaling on high DPI settings checkbox. You can also select Change high DPI settings and then Override high DPI scaling behavior.
  8. Press Apply and then OK.

 

Once done, open your QuickBooks and look for display issues. If you still see issues, move on to Step 2 in the Fix screen issues in QuickBooks Desktop article. If the same thing happens, there may be damaged data on the company file you've been working with. We can run the Rebuild Data tool is built-in to fix any company file data issues. Just follow the steps and detail in the Fix data damage on your QuickBooks Desktop company file article. We can also repair your QuickBooks Desktop to fix any damaged components in the software. 

 

Visit our QuickBooks Help Articles page for more insight s about managing your business in your software.

 

Feel free to update us after performing the solutions, as I want to ensure this is resolved for you. Please reply to this post and I'll get back to you. Take care always. 

LanieO
Level 1

Changing font size on QB home page.

your support is gone.  will not respond

JSMT
Level 1

Changing font size on QB home page.

Go to the report you want to run, then Customize Report, Fonts & Numbers, Change Font, select SIZE and choose OK to save.

me-1959
Level 1

Changing font size on QB home page.

Need help

did not get it done

Rasa-LilaM
QuickBooks Team

Changing font size on QB home page.

Hello there, me-1959.

 

I can help answer any questions you may have about QuickBooks. However, I have to ask for more details about your concern. This is to check if we have any reported issues and ensure a timely solution.

 

What specific task are you trying to accomplish? Are you trying to change the font size? If so, did you encounter any errors or issues?

 

I don't want to leave you empty-handed here. The Community page contains a variety of topics and tools to help you complete your accounting tasks on time. Simply choose the articles from the list that best addresses your concern.


I appreciate any information you can provide. I'm looking forward to working with you again, me-1959.

Nutshell
Level 1

Changing font size on QB home page.

We pay almost 2000 per year on Quickbooks, direct deposit, and QB payroll, and Quickbooks is the ONLY Windows application that cannot render correctly on Windows. Icons are tiny, some text is tiny and other text is huge. Is this a sick attempt to force desktop users to QB online? Why would we pay MORE for online when the desktop product can't even get the basics right? This is 2023. Windows-compatibly with apps released last week should work, period. 

Themark
Level 3

Changing font size on QB home page.

I know what you mean.  I am visually impaired and struggle with Quckbooks.  Sure I can change my scaling in windows, but I already have it set to 175.  All other applications are readable and have large font sizes for me except Quickbooks.  Seems like this issue would be an ADA violation, especially considering this problem has gone on year after year.  I have to use the magnifier in windows to see some of my Quickbooks text.  Shameful from a company that charges such an outrages amount of money for their software, especially for small operations such as mine.

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