Error code 176 bank not connecting

I am getting this same message for the past three days.  I also have Bremer.  It is definately a QuickBooks Issue.  I cant get it to sync after following all the advise given.  PLEASE FIX

This is not the kind of service we want you to experience, lhuem. However, as per checking in the system, the investigation is still in progress. Rest assured, our engineering team is working delightedly to fix this error permanently. 

Furthermore, while there isn’t a fix yet, you can contact our Customer support team. This way you’ll be added as one of the affected users. Any available information regarding the investigation (INV-51798) will be sent out via email. Before diving in, you may want to check out our support hours and reach us at a time available for you.  

Here's how to connect to our live support agent: 

1. Sign in to your QuickBooks Online company. Then click Help (?). 
2. Click Talk to a human. 
3. Choose Talk to a human. 
4. Enter your concern. 
5. Tap Contact us. 
6. Choose either: 

• Post a question 
• Message an agent 
• Get a callback   

I also recommend checking out this article for further steps to try: Get help if you encounter bank error or can't download transactions in QuickBooks Online. 

We appreciate your patience while we work hard to fix this issue. I'll also keep you in the loop by updating this thread as soon as details from the engineers are available. If you have any other concerns or questions, please drop a comment below. Have a great day!

I appreciate you for joining the thread, @CB42419.

There are no active cases regarding error 176 with Frost Bank. If your bank is connected to QuickBooks, this can be resolve by disconnecting and reconnecting your bank account.

To disconnect an account connected to online banking:

1. Go to the Banking or Transactions tab, then select Banking.
2. Select the tile for the bank account.
3. Tap on the pencil icon, then select Edit account info.
4. Check the box beside Disconnect this account on save. If QuickBooks is downloading new transactions, you won't see this option. Wait a few minutes for the update to finish and try again.
5. Hit Save and Close.

Once done, I recommend opening this link for your guide on how to reconnect your account to QuickBooks Online.

Just in case you're getting errors, I suggest checking out the additional instructions from this article to isolate the issue: What to do if you get a bank error or can't download transactions in QuickBooks Online.

If you need additional help, please let me know by adding a comment below. I'm always here to help. Have a good day!

Let me help you sort this out, Kimm5.

Error 176 falls into the category of a general script error. To get this fix, I'd suggest getting in touch with our QuickBooks Online Support to have this investigated.

All account-related concerns are directed to our phone support for security purposes. Unlike in this public forum, they have the tools required to perform any escalations in the system whenever necessary on your behalf.

Please be reminded that our Support Team is available from 6:00 AM until 6:00 PM on weekdays, and 6:00 AM till 3:00 PM PT on Saturdays. Here's how to contact us:

1. Click the Help (?) icon.

2. Choose Contact Us.

3. Enter a  brief description of your situation in the What can we help you with? area, then click Let's talk.

4. You'll be presented with a few options for connecting with Intuit. Select Get a call.

In the meantime, you can use our WebConnect feature to download your bank statements into QuickBooks. For your reference, check out this write-up: Manually upload transactions into QuickBooks Online. On the same write-up, you'll find links on how to set up bank rules as well as reconciling your account.

I'm only a post away if you have any questions about this topic or anything else you need in QuickBooks. I'll be glad to share and provide further assistance.

Thanks for joining the thread and posting an update here, Jane.

I reviewed our ongoing investigations and haven't found any ongoing issues for First Republic Bank. Error 176 falls into the category of a general script error. We would ask you to reach out to your online support team who will be troubleshooting the issue.

Here's how to contact us:

1. Go to the Help menu in QuickBooks, then choose the Search tab.
2. At the bottom click on Contact us.
   
3. Enter the keyword Payroll, Account Management and Billing in the What can we help you with? box.
4. On the next screen, scroll down to How would you like to connect with us section.
5. Choose Chat with us to initiate a discussion with a live agent.
6. Enter you account contact information then press Get a chat.
7. When using this option, make sure to enable pop-up windows. The chat box will appear at the bottom right section of your monitor, and an agent will be with you shortly after. See this:

If the transactions are not coming in and you're in rush to get bank transactions in your account for reconciliation, upload them manually. Download the data from your bank then map the transactions in a CSV file.

Once it is ready, start importing the file to your QuickBooks Online company. Follow these steps:

1. Open your QBO account and tap the Banking menu.
2. Click the Link Account drop-down.
3. Tap the Upload from file option.
   
4. Press Browse and choose the file you want to upload.
   
5. Choose an QBO file from the list, then Open.
6. Follow the on-screen instructions to map the fields.
7. Select the transactions to import.
8. Click Yes then Let’s go.

When the online banking connection is reconnected, the bank might re-download the transactions that were not fetched before. To avoid any duplicates, exclude them in the For Review tab. Here's how:

1. Go to the For Review tab.
2. Mark the box next to each transaction you want to exclude.
3. Select Exclude from the pop-up at the top.
   

4. Excluded transactions are then moved to the Excluded tab, and won’t be added to QuickBooks or be downloaded again. To permanently delete duplicate entries, put a check mark on them, then hit Delete.
   

    

To learn more about mapping and uploading bank entries, see the following article:

• How to import bank transactions using Excel CSV files?
• Manually upload transactions into QuickBooks Online

This thread is always open for additional questions and updates. If you need further assistance with QuickBooks banking, please tag me anytime. I'm always right here to help.