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good afternoon all
keep getting this error, and don't see a 'true fix' for error 196
please guide me thru fixing that transaction
Error 196 See Online Article
Error: Verify Online Account Information: Invalid Customer ID number --> Record = 90.
Details: List: 'Account', record name: '! Chase Checking'
Hi there, atsme.
Let me help you figure this out and fix the error.
The error occurs when there are some issues with your QuickBooks Company data. You can use the QuickBooks File Doctor to fix your company file.
Once done, ensure that your QuickBooks Desktop is updated to the latest release.
Please feel free to keep me updated on your progress with this matter, @atsme. I want to make sure you're taken care of.
have done this a few times and error code 196 still their and runs rebuild does not help
I'm having the same issue. I'm running QB Desktop Pro 2020. My file size is 176MB
Hi stolidog00,
I'm here to guide you how to resolve the error 196.
This error code usually appears if the .qbo file provided by your Financial Institution contains invalid information or formatting. This typically means QuickBooks can't read the data from your WebConnect (.qbo) file. If you've already performed the steps laid out by GlinetteC, you can run another troubleshooting steps.
Before performing some steps, ensure to create a backup copy of your company file. Then, you can repair your QuickBooks Desktop file. Here's how:
If you still encounter the error after performing the steps above, kindly refer to this article to solve QuickBooks Desktop online banking setup and connection error: Bank Feeds errors in QuickBooks Desktop.
I've also added this link as your guide in categorizing transactions: Add and match Bank Feed transactions in QuickBooks Desktop.
Please feel free to keep in touch with me on your progress with this matter. I want to make sure you're taken care of.
Try to create a backup file and restore it with a new name. If the same error persists, install the trial license for QBD 2021 to upgrade your file and monitor the issue.
QB pro plus 2023
QB pro plus 2023
i know its been a while but I still does tried a number of things but still there.
How big is your file size?
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