I need to talk to an expert

Thanks for dropping by, @gallardosllc.

Let me walk you through on how to talk with our experts by signing in to your QuickBooks account and then click the ? Help on the top-right menu.

Here's how:

1. Sign in to your QuickBooks Online company.
2. Select Help (?) at the top right.
3. Select Contact Us to connect with a live support agent.
   

To ensure we address your concern on time, check out our support hours.

However, if you're referring to our accounting professionals who'll demonstrate expertise using QuickBooks, you can get one by following the steps below:

1. Go to the Find a ProAdvisor website
2. Enter your location.
3. Select the services you're looking for and what your business does.

In the meantime, if you need tips and related articles that could possibly resolve your concerns in the future, visit our QuickBooks Help website.

Let me know if you have more questions or share us with your concerns. The Community is always here to help. Stay safe and well!

I need to talk to an expert regarding password

@willeryannow 

Which QB platform do you have? QB Online or QB Desktop?

Welcome to the Community, willeryannow.

I'm here to help with your password. If you're unable to log in to QuickBooks Online because of incorrect credentials, you can reset them.

Let me show you how:

1. Go to the QuickBooks Online sign-in page.
2. Select I forgot my user ID or Password.
3. Follow the onscreen instructions.

You'll get an email with a password reset link. If you haven't received one:

• Check your spam or junk folders.
• Add do_not_reply@intuit.com to your contact list.
• Check all email addresses you might've used to sign up for your account.
• Make sure to unblock emails from Intuit. Learn more about how to whitelist Intuit emails.

You can also update the email, user ID, or password for QuickBooks Online anytime.

Let me know if you're referring to something else by commenting below. I'm always right here to help regarding your password.

Can somebody please contact me ASAP

Had you read this thread, you would have known, already that You need to take the proper steps to REQUEST someone to contact you.  

How you do that depends on which product you are using.  

Either follow the steps above, or use the link provided. Find your product, and follow those steps. 

https://quickbooks.intuit.com/learn-support/en-us/open-programs/contact-support/00/433872

My user name is not found, and I've been logging in all year. Yesterday was the 1st day I had this problem. 

Hello there, jazaide17.

Thanks for reaching out to the Community about your issues when logging in to QuickBooks Online (QBO). Let’s run some basic troubleshooting steps to get you back on track. I’m here to help make sure that the process is a breeze for you.

Here’s how:

1. On the Sign In page, click the Forgot your User ID or Password? link.
2. This will take you to the Let’s get you signed in screen.
3. From there, key in your phone number or email address in the field box and tap the Continue menu.
4. Choose how you wish to reset your login information: Text a code, Call with a code or Email a code.
5. Follow the on-screen instructions to complete the process.

If you use your email address to verify the account, you’ll receive an email with your user ID. If you’re unable to see an email from us within an hour, make sure to check the spam or junk folder.

For more details, you can browse this article: Reset your password or recover your user ID for QuickBooks Online. It also provides instructions on how to get the email sent by Intuit.

Here’s also a great resource that contains solutions on how to get past sign-in issues: Get help if you can't sign in to your QuickBooks Online account. Make sure to click on the link to the topic to view the complete details.

Keep in touch if you still need assistance with logging in to QBO. I’m always ready to help make sure this is taken care of for you. Have a good one.

@jazaide17 

Are you using QB Desktop?