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I signed up for Quickbooks Online in June and it is far beyond my needs, I want to cancel and get a refund. I already have a current Quickbooks Desk Top account and will keep that.
Thanks for joining this thread, 803.
Sometimes business needs change and I can show you how to cancel your QuickBooks Online subscription.
This can be done in just a few steps:
1. Sign in to the Intuit Account Manager.
2. Select Products & billing, then select your company name. This will take you to your subscription page.
3. Find the product you wish to cancel, then select Cancel.
4. You’ll see a multiple choice survey on why you're canceling your subscription. Once you’ve filled it out, select Continue to cancel.
5. There will be a page that details product benefits, and the last day you'll be able to use your subscription. Select Continue to cancel.
6. Lastly, you’ll see a pop-up confirming your subscription is canceled. Select Got it.
The following article provides additional info about canceling your QuickBooks Online subscription or trial.
For details about receiving a refund I recommend reaching out to a member of the QuickBooks Online Support Team.
Please feel free to drop a comment below if you have any other questions. I'll be here to lend a hand.
What is price of annual membership now Can someone email me I think I got scammed
Your peace of mind is our top priority, Waltiques. It’s important to us that you feel secure about your membership. Allow me to assist you in clarifying the current membership pricing of our QuickBooks plan.
The pricing for our annual memberships varies depending on the type of subscription or plan you choose. Refer to the pricing below based on your QuickBooks version and subscription.
For QuickBooks Desktop (QBDT) :
For QuickBooks Online (QBO) :
You can find the monthly subscription prices for each plan in this QuickBooks pricing article. To get the annual pricing, multiply the monthly price by 12 and subtract 10 percent from it.
Please refer to this article for information on the annual pricing of QuickBooks Enterprise: QuickBooks Enterprise Pricing.
If you suspect that you have been the victim of a scam or if there is an issue with a charge, I advise contacting our support team for further assistance. They will securely access your account and thoroughly investigate your situation.
To contact support using QBDT, here's how:
For QBO, here's how:
Furthermore, I've included this article in managing subscriptions or plans in both versions of QuickBooks:
For security reasons, we are unable to email the membership pricing. However, you can request it from our dedicated team, who can send you the pricing plan using their tools.
I'll be monitoring this thread to help you secure your QuickBooks account. Leave any questions or concerns in the comments below. We take these matters very seriously to offer you the support you need.
What scam? QB Desktop or QB Online?
can't get into payroll 3 phone calls getting bounced around case # 15124407207. can you please get this Stright?
We appreciate you for providing us with your case number, 232287.
To start, please know that the Community is limited to the public forum. Thus, pulling up your account is unavailable on our end. With this, I recommend contacting our support so they can pull up your case and address your concern even better by utilizing their tools.
Kindly use these steps and provide them with your case number:
You can also learn about our QuickBooks Support hours to know when to call.
I'm still around to hear from you if you have further updates or questions after contacting our support, 232287.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here