Memo Alignment too low

Let's work together to get the alignment on the printing check fixed as soon as possible. It only takes three easy steps to resolve this problem, mikeNSM.

We recommend using Adobe Acrobat for printing checks. Adobe Reader is required for printing both Standard and Voucher checks. Here’s how to download it and set it as your default PDF viewer:

1. Click the + New Plus icon. 
2. Select Print checks.
3. Tap Print setup.
4. Select No, continue setup.
5. Hit the latest version of the Reader link. This takes you to Adobe’s page where you can download the latest version of Acrobat Reader.
6. After installing Acrobat, go back to QuickBooks. Then select the How? link to set Adobe Reader as your browser’s default PDF viewer.
7. Go back to QuickBooks and select View preview and print sample. Then select Print.
8. Follow the on-screen steps to finish printing your sample check.
9. Check the alignment of your sample against a blank check.

If the alignment looks good, then you’re ready to print on your regular checks. If the check still doesn’t line up or the memo alignment is still low, here’s how you can fine-tune your check alignment:

1. Click the + New Plus icon.
2. Select Print checks.
3. Tap Print setup.
4. Select No, continue setup. Then select No, continue setup again. This opens up the check-in an alignment window where you can adjust the margins to correct the alignment:
5. In the check image window, drag the grid so the numbers are in the same place they appear on your sample print. QuickBooks will automatically adjust the alignment. The numbers on the vertical and horizontal fields are adjustable and tell QuickBooks exactly where to print the check amount.
6. After adjusting the grid, select View preview and print sample. Then press Print.
7. Follow the on-screen steps to finish printing your sample check
8. Check the alignment of your sample against a blank check.
9. Repeat the grid alignment process and print as many times as you need until your check is aligned correctly.
10. Press Finish Setup.

If the Memo alignment is still off, you might need to adjust the scale on your print dialog box. When you select the print option in QuickBooks, your default print dialog box opens. Depending on your setup, this might be the print dialog from your browser, Adobe Acrobat, or your printer’s driver. The steps for adjusting the scale or page size vary for each printing experience. Here are some common tips for adjusting the scale of your tool:

• Learn how to adjust the print scale in Adobe Acrobat.
• Learn how to adjust the print scale in common Brother printers.
• Learn how to scale or resize the printout in common HP printers (look for layout and formatting settings).
• Learn how to adjust the print scale in common Canon printers.

If you need more help fine-tuning your alignment, here’s how to troubleshoot printing checks and forms. For other printing alignments, here’s what you need to know for setting up paychecks, 1099 forms, and sales forms.

The Comments section below is the best place to ask questions or post any other concerns if you have any. Don't hesitate to give me a shout and I'll be with you right away.

I am having the same issue with the memo printing too low.  I have Adobe Acrobat Pro but don't see the + new plus icon in your directions. 

Welcome to the Community, Lynn.

Let me share information regarding the check alignment of your memo using your QuickBooks Online (QBO) account.

You can edit the alignment of your memo inside your QBO account, where you can find the + New icon you’ve been looking for. To fine-tune your check alignment you can, follow the steps below:

1. Go to the + New icon.

2. Select Print checks, then choose Print setup.

3. Click on No, and continue setup. Then select No, and continue setup again. It’ll open up the check-in and alignment window where you can adjust the margins to correct the alignment.

4. In the check image window, drag the grid so the numbers are in the same place they appear on your sample print. QuickBooks will automatically adjust the alignment.

5. After altering the grid, choose View Preview and Print, then click Print.

6. To finish printing your sample check, follow the onscreen steps.

7. Review the sample if it aligns with a blank check.

8. Repeat the grid alignment process and print as many times as necessary to align the check correctly.

9. Once done, click Finish Setup.

You can read more about adjusting to your checks in this article: Configure your print settings for printing checks in QuickBooks Online.

Additionally, learn how to adjust your print scale in Adobe Acrobat: Scale or resize PDF pages in Adobe Acrobat.

If you have further concerns about aligning your check memo in your QBO, click the Reply button. I’m just a post away to assist you. Have a good one!

Where does it have the option to change the memo alignment.  I only see the numerical amount in the grid which I changed.  Is there a grid for the memo portion. 

I do not have a + New option anywhere in the QB software.  I have the 2022 Desktop version.  The memo line does not print correctly on my checks.  The alignment is two low.

I've got you covered, @AKA2. I'll share you with the steps appropriate for QuickBooks Desktop (QBDT).

The steps provided by my peers above are intended for QuickBooks Online (QBO) users. Since you're using the Desktop version, we can configure your check alignment by following the guidelines below:

1. Go to the File menu, and choose Printer Setup.
2. At the Form Name drop-down choose Check/Paycheck.
3. On the Check Style section, choose if you want to print the check as a Voucher, Standard, or Wallet.
4. Click Align on the right.
5. Print a sample and compare it to your pre-printed checks.
6. Using the grid on the sample adjust the horizontal and vertical settings; then click OK
7. Click Align again and Print another sample.
8. Compare the sample to your paycheck stock and adjust the alignment again as necessary.
9. Repeat steps 4 through 8 until you have the alignment perfect.

This web article can help you learn how to adjust the print scale in Adobe Acrobat: Scale or resize PDF pages in Adobe Acrobat.

Furthermore, keep your checks in manage by referring to this article. You can either modify, delete, or void, and memorize checks: Create, modify, and print checks in QuickBooks Desktop.

This information should help you move forward. Please know I’m here to help if you have any questions or concerns about printing transactions.

I don't need to adjust the alignment for all of the printed lines (payee, amount, etc), just the memo line.  I don't see how to do that individually.

I see that being able to adjust the memo line is important to you, AKA2. I've got some information regarding this. 

In QuickBooks Desktop (QBDT), being able to adjust the memo line only is currently unavailable. I recommend sending feedback so that our Product Development Team can review it and may consider your suggestion. 

Here's how: 

1. Go to the Help menu.
2. Select the Send Feedback Online option.
3. Choose the Product Suggestion. You'll be displayed with a pop-up window.
4. Type your feedback suggestion in the space provided.
5. Click the Send Feedback button.

Furthermore, you can also create, modify, and print checks in QuickBooks Desktop.

Please keep me notified if you have any questions regarding printing in QBDT. I'll be glad to assist you. 

The placement of the memo line on checks is now printing significantly lower than usual, causing inconvenience and potential errors in our financial documentation.

This recent development has disrupted our (and many other users) operations, as it never posed a problem before. It is essential that this matter be promptly resolved by QuickBooks without requiring third-party interventions/app downloads. Users should not have to resort to additional applications to ensure correct check formatting.

I have spent extensive time in contact with QuickBooks support, who have informed me that adjusting the memo line placement is beyond their control. However, as this is fundamentally a QuickBooks software issue, I find this explanation unsatisfactory and inaccurate.

I strongly urge QuickBooks to restore the previous check layout, which allowed for correct printing of the entire check, including the memo section. This adjustment is crucial for maintaining efficiency and accuracy in our financial processes.

Thank you for your attention to this matter. I will continue to raise awareness until this issue is resolved.

QBO - is there a way we can open a ticket for this request. Happy to do it.

Thank you for joining this thread, mikeNSM.

We appreciate feedback from our users regarding the functionality and features of our product. Your input is invaluable in identifying areas that require improvement or new additions to QuickBooks Online (QBO).

Adding control to adjust specific items or fields in the check, especially the memo box is a feature that will surely benefit numerous users. Let's forward this product suggestion directly to our developers for upcoming enhancements.

Here's how: 

1. In your company, head to the Gear icon in the upper right and choose Feedback under Profile. 
2. Type a brief description of your concern in the field box.
3. Click the Next button to submit. 
   
   

Stay informed about the most recent innovations that can optimize your workflow, boost your productivity, and elevate your business performance by visiting the QuickBooks Blog. 

In case you need assistance in maintaining the alignment of the check (memo), I can help you configure the printer settings. Just follow these steps:

1. Go to the + New in the upper left and select Print checks.
2. This action will open the list of entries to be printed. 
3. From there, tap the Print setup link to display the Print checks set up page.
4. Choose the check type, Voucher, or Standard.
5. Click the View preview and print sample button and Print.
6. Follow the on-screen steps to finish printing your sample check.
7. Put the sample print under a blank check and see if they line up correctly.
   
   

If you still get the same result, proceed with Steps 2 up to 4 in this guide: Configure your print settings for printing checks in QuickBooks Online. 

I've compiled some resources that might come in handy later. They include solutions for resolving printing problems, steps for printing a check, and where to find a QuickBooks-compatible check. Take a look at the links below for more information:

• Fix QuickBooks Online printing issues on browsers for Windows
• Print a check in QuickBooks Online
• Compatible checks from Intuit
  
  

Let me know in the comment section below if you still have other printing concerns or questions about QBO. I'm always ready to provide the assistance you need. Have a good one, mikeNSM.

Greetings.

Looks like there is no solution so far.

All the info goes back to the same setup with no solution.

Any chance to push this forward?  

We can submit feedback to our product designer to forward this memo alignment concern in printing checks in QuickBooks Online, AC Mgr.

Since there isn't a direct way to adjust the memo alignment within checks, we can send this suggestion to our developer. This way, they can review this function and consider adding it in the next system update.

Here's how:

1. Navigate to the Gear icon in the upper right and press the Feedback button.
2. Type a brief explanation of your concern in the field box.
3. Click the Next button to submit. 

In the meantime, we can utilize the Voucher and Standard check type to change the printing setup. You can follow the steps provided by my colleague above.

In addition, here's an article to explain the difference between bills, checks, and expenses. It illustrates how to pay the bill using the expense or check in QuickBooks Online.

We value your ideas, AC Mgr. We are still available if you have other concerns with QuickBooks features. Let me know by adding your comment to this forum.

Having the same issue. Memo is way too low. And for the record this issue is for payroll checks. Not bill pay checks.

Thank you for joining this thread, @Sassieroy.

I'll provide information concerning the memo alignment in QuickBooks Online (QBO).

The feature to adjust the memo alignment in QBO is currently unavailable. I suggest sending feedback to our software engineers. They can consider adding it to our future product updates. Here's how:

1. You can go to the Gear icon.
2. Under the Profile column, press the Feedback button.
3. Write your product suggestion, then click Next.

As a workaround, you can adjust the print alignment instead. However, it will not only update the memo alignment but will also move the employee's name, amount in words, and address. Here's how:

1. Click the  Gear icon at the top right corner.
2. Choose Payroll Settings.
3. Hit the Align my printer button.
4. Select Print alignment sheet, then enter the topmost letter in the Which letter is just above the line that says Pay to the Order of section based on the alignment sheet.
5. Hit Save, then Done.

Furthermore, I've also included these resources you can refer to when tracking payroll expenses or handling other payroll-related tasks:

• Set up and manage work locations in QuickBooks Online Payroll.
• Set up and track your payroll expenses by class.

If there's anything else you need to know about payroll checks or other QuickBooks inquiries, hit the Reply button below. I'm always available to assist you and will respond to you promptly.  

Checking in in October 2024 - the issue continues. Submitted a "Bug report" feedback within QuickBooks Desktop to add to the cause. Just letting everyone know they are not alone!