POS 19

Thanks for reaching out to the Community for help, PROPNewHope. I'm here to lend a hand with your barcodes/price tag concerns.

Your QuickBooks Desktop POS 19 version will still work. Please ensure you have updated the system to the latest release. This way, you'll get improved performance, fixes security loops and bugs, more security of data, as well as an error-free experience. I'll guide you on how.

For automatic updates:

1. Go to the Help menu, and hover over Software Update.
2. Select Updater Preference.
3. Choose the General tab and select Automatically download updates. Then select Notify me.
4. Tap OK.

For manual updates:

1. Sign in to your point of sale system as an admin.
2. Go to the Help menu and hover over Software Update. Then select Check for updates. If QuickBooks finds an update, you'll see it as an option.
3. When you're ready, select Update now and then OK.

You may also consider checking this article that provides an overview of how QB uses barcodes and how a scanner interprets it: Point of Sale barcodes and UPCs defined.

Don’t hesitate to visit us again if you need help with QuickBooks. I’ll be around to assist you further. 

Thank you for this information.  I was told as of October it would be retired and also that Intuit payments would no longer work.  Is this not correct?

Thanks for getting back in here, @PROPNewHope. Allow me to chime in and clarify things for you. 

When the POS version retires, all internet-related functions will also be disabled. 

It's true that around October, POS 19 customers will no longer have access to critical security patch updates to help protect them from cyber-attacks and data theft. In addition to that, payment and connected services will also be discontinued.

In case you have future questions about POS, check out this guide to learn more: QuickBooks Desktop Point of Sale User Guide.

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Let me know if you have more questions about the features and update in Point of Sale. I'd be happy to assist. Have a good one.

Thank you for this information.  Is this POS 19 being replaced with anything that will have the mentioned security in place AND be compatible with current barcodes so I don't have to re-enter and tag over 10,000 inventory items?

If POS v19 is being retired in October, will there be a new POS release before that?

Hi Sheena,

Thank you for joining the conversation. Allow me to step in and provide a statement regarding QuickBooks POS's status.

We haven't received any news from the management team that says QuickBooks POS will be phased out by October 2023. If that's going to happen, you should receive an email, and there should be an official statement from Intuit in the Community months before the target date.

I suggest checking our blogs to see some updates about QuickBooks products.

Let me know if you have any other questions about QB POS. Take care and have a good one!

With the official email being sent out about the Discontinuation QuickBooks Desktop Point of Sale 19.0 as of October 3, 2023. 

My question is will financial exchange work with Quickbooks Desktop Pro now and for how long will it or will Intuit disable it?

Thanks Logan

Thanks for joining the conversation, @LoganX. Let me add some information you need.

The updated product affected by service discontinuation after October 3, 2023, is the QuickBooks Desktop Point of Sale version 19. You can check this article to learn more: QuickBooks Desktop service discontinuation policy.

Please know that we tend to discontinue products since we commit to developing easy and straightforward financial tools that help you today and grow with you tomorrow. But it's a balancing act making QuickBooks better and easier to use, while still supporting older versions.

In case you want to read some useful information about QuickBooks POS, see this link: Helpful Articles.

Leave a reply if you have additional questions about QBDT discontinuation. The Community team is glad to answer them for you. Stay safe. 

I am so furious with how Intuit has handled this. I asked about this point blank and was lied to. I was told there were no plans to discontinue the POS. Now I have only until October to replace the POS I have been using since version 1! Yes, version ONE. There are no words.

I feel like the same way.  It is likely a good decision for them and eventually us (though a larger heads up would have been kind)

 since the software was more functional and less pretty back in the day.  We also make use of those numbers in our store.

Thank you for the reply. I understand that POS v19 is being discontinued and fully comprehend that. 

The question's that I cannot find an answer to is 

" Will the financial exchange between POS v19 and QuickBooks Pro Desktop 2021 still work after October 3rd 2023?" 

Will the Financial exchange be taken out of the future versions QuickBooks being they are discontinuing POS v19?

As some people may choose to stick with the POS v19 program for a while whether by choice or necessity as there is no viable alternative or frankly not enough time seeing as how we were given relatively short notice. 

Hello @LoganX.

I recognize you for asking about the financial exchange feature if this is still available after the discontinuation date. I'll share some information and ensure you can get the needed solution.

The financial exchange capability is also part of the Point of Sale (POS) feature. Thus it will likewise be terminated on October 3, 2023.

In this situation, I advise processing your financial exchange in advance before using a different method or a third-party application that can carry out this kind of work.

Furthermore, I'm also adding this QuickBooks Blog as your reference about the Point of Sales discontinuation. There are questions and answers provided to guide you accordingly about this topic.

We're doing everything to provide you with the most efficient tools as your business partner. If you have additional queries, keep me posted in the thread. 

We plan on staying with QBPOS Desktop V19 multi store - How do I change payment processor from Intuit  to another payment processor?  Under set up it only let's you select QuickBooks Payment account listing intuit accounts only.  When change payment processor is changed, will I need new PIN pad equipment?

I am in the same boat as you.  I started using Desktop POS in 2005.

I am mainly a brick and mortar store with over 8000 item numbers at this point since i just kept creating new ones.

I dont know what i am going to do.  This whole switch to shopify doesnt sound practical

to make matters worse, I also use the enterprise software and intuit cc processing and hardware. It like Im going to have to spend thousands of dollars and now is not the best time for that.

Just think.  We have survived 2008 collapse and then COVID, but going to be taken down by my own software company.

@Sweetgrda65475 @PROPNewHope 

There are other POS systems that will allow you to use the same barcodes and convert your data file from QBPOS.  Look at RetailEdge or Lightspeed. 

Thanks. We looked at Lightspeed and they provide integration to QB Desktop with a 3rd party app (or at least an additional app that you need to pay for). Also, I've heard less than positive comments about their support. 

@SheenaWilton 

I have been using both Lightspeed (LS) and QBPOS with QBD for over 10 years.  You don't need to pay for Lightspeed Accounting unless you want the transfer to QBD to happen automatically or create a sales receipt in QBD.  You can export data to QBD manually.  That creates a daily journal entry for sales, COGS, payments, etc.  For some reason, they don't tell you about that feature.  LS has a free trial so you can see how it works. 

In dealing with their customer service on many occasions, I would say it's average to above average.  Compared to Intuit, it's spectacular.  The biggest downside to LS, IMO, is the reporting.  QBPOS reporting is great.  LS works well for most things but it can't roll-up reports like QBPOS can.  For example, you can't ignore attributes like size or color.  If you want to see how many particular jackets you sold, their report can only show you each size and color as separate lines on the report.  That created some extra work. 

I have never used RetailEdge but they look like a good option.    

thank you

thank you very much for the info.  That sounds promising.

i appreciate you taking the time to respond.

I so know what you mean about QB support

Hopefully once i make the transition, it will end up being a good thing.

Do you know what you are going to do about POS going away?  are you just going to move fully to LS?

thanks again.  I will also let you know if I discover anything new

Thank you for the wonderful information! I'll definitely keep this in mind if we need to revisit the matter.

Lee

I posted this two weeks ago but no replies can anyone tell me...

QBPOS Desktop V19 multi store - How do I change payment processor from Intuit  to another payment processor?  Under set up it only let's you select QuickBooks Payment account listing intuit accounts only.  When change payment processor is changed, will I need new PIN pad equipment?

Hopefully you get an answer. I was ecstatic when I started to use QuickBooks card processor with the 1% rate and a monthly fee. However now I'm having to frantically look for another P.O.S or another card processor that can integrate with QuickBooks P.O.S 19. I will check back with you to see if you guys find a new P.O.S or a new card processor system that integrates.

Hello there, @SloppyJoe201 and @perezro__000.

Let's install drivers for supported and former compatible hardware for QuickBooks Desktop (QBDT) Point of Sale (POS) to allow and recognize the change of payment processor. 

Installing QBDT POS drivers for supported and former compatible hardware allows your system to instantly accept new devices when connected. To change the payment processor (for example, barcode scanners, receipt printers, and PIN pads), you'll have to make sure you set it up properly. 

To do this, you'll first have to install the hardware driver (if applicable). Please note that If you're not using devices like Pinpad - Ingenico Tetra Lane 500, Receipt Printer - Star TSP 100, Star mPOP 2-in-1, Tag Printer - Zebra ZD410, Pole Display - Logic Controls 9900, POSX XP8200, Physical Inventory Scanner - Cipherlab 8000/8001, you can directly set up the hardware in QuickBooks POS.

Whenever you're ready to install the hardware driver, follow these steps:

1. Open the Windows Start menu.
2. Type File Explorer into the search and open File Explorer.
3. Navigate to the QuickBooks Point of Sale folder.
4. C:\Program Files (x86)\Intuit\QuickBooks Desktop Point of Sale XX.0\Drivers
5. In this path, XX.0 represents your version of QuickBooks Desktop Point of Sale. For example, 19.0 is QuickBooks Desktop Point of Sale 19.0
6. Browse to the folder of the driver you want to install.
7. Run the .exe file for the driver.
8. Follow the on-screen instructions to install the driver.

Once you're done, set up the hardware in QuickBooks POS. Please see this article for the step-by-step guide: Install and Setup supported hardware for QuickBooks Point of Sale.

Also, you can switch your store type in POS multi-store from headquarters to remote or the other way around. You may want to check out this article for the complete guide about this process: Change store type in Point of Sale Multi-store.

Please let me know if you have other concerns about changing payment processors in QBDT POS. I'm always ready to help. Take care, @SloppyJoe201, and @perezro__000.

My question is that I am using 19 multi-store. I understand that I will no longer be able to send and receive files between stores and that I will need a new merchant processor. If I want to continue to use QB 19.0, is there a way to switch from multi-store to single store so each store can have the same authorization? for example, my remote location cannot enter new products. if I switch to single store, would they be able to?

thank you in advance.