QB Desktop Premier Plus 2022 Updates

I think there are several different messages. What exactly does the message you're getting say? Maybe a screenshot will help...

Hello there, @Stacy5.

I appreciate you performing some troubleshooting steps to get past the update notification message.

As mentioned by @BigRedConsulting, it'd be best if you could provide details on the exact message you encounter. It'll help us find a solution to the problem.

In the meantime, we can run the Quick Fix my Program and QuickBooks Install Diagnostic Tool from the QuickBooks Tool Hub to run a quick fix on your software. Here's how:

1. Download and install the QuickBooks Tools Hub.
2. Open the QuickBooks Tool Hub, then select Program Problems.
3. Click Quick Fix my Program.
4. When the tool finishes, start QuickBooks Desktop and open your data file and try to activate it.
5. If it still does not fix the issue, select the Installation Issues in the QuickBooks Tool Hub.
6. Select QuickBooks Install Diagnostic Tool. Let the tool run. It can take up to 20 minutes.

Once done, restart your computer and open the QuickBooks data file, then activate it.

For more details about this step, you can check this article: QuickBooks Desktop doesn't start or won't open.

Please let me know how things go on your end. I want to ensure this gets resolved for you. Take care and have a great day.

Screenshot of the message I am receiving

Screenshot of message.

I ran the Quick Fix my Program and the Install Diagnostic Tool.  Neither worked, I am still getting the message.

Let me help you from here, @Stacy5.

I appreciate you getting back to us and providing us with a screenshot of the error message you are getting.

Based on your screenshot, the pop-up is not an error message for updates. Instead, it is a notification for the overdue invoices and recurring transactions. No worries, you can quickly turn it off.

 Follow the steps below:

1. Open a company file.
2. Go to Edit.
3. Choose Preferences.
4. Select General from the left panel.
5. Under My Preferences, tick the checkbox to Turn off pop-up messages for products and services.
6. Click OK.
   

Additionally, you can check this article for new updates of your QuickBooks Desktop 2022: What’s new in QuickBooks Desktop 2022.

Comment to this thread if you need more clarifications about the pop-up messages in your QuickBooks Desktop.

Here is the correct screenshot.  I did not expand the message on the first one.

Thanks for getting back to this thread and for following all the troubleshooting steps provided by my colleague above to resolve your concern, @Stacy5.

Since the issue persists, I'd highly recommend contacting our customer support care. This is the best thing that we can do to review your account and investigate why the issue still happens on your end.

Here's how to reach them:

1. Open QuickBooks.
2. Go to the Help menu, then choose QuickBooks Desktop Help.
   
   
3. Click Contact Us.
4. Provide a brief description of your issue, then select Let's talk.
5. Choose a way to connect with us.

Please check out also our support hours to ensure that we address your concerns on time. 

I'm also adding this link to help you fix possible data damage concerns in your company file:  Resolve company file issues.

Keep me posted if you have further questions about any prompt or error message in your QuickBooks file. I'm always here to help. Stay safe always.