QB Pro requires an Intuit Account

Hi there, g2g2.

The email is correct, you need an intuit account as part of the security features within QuickBooks. 

The prompt log in using your Intuit Account ID happens when you open or create a new company file, add a user, sign in to My Company, or while accessing Intuit User Account Management. This login makes it easier to manage your connected Intuit services.   

You can go through the process and once it has been successfully set up. I'll show you how:

1. From the Intuit account window prompt, select I’m an admin, and I’m the primary person who can: then select what you can do in the account and enter your email. Select I’m not an admin, I’ve just signed in with the admin's credentials.
2. Click Continue.
3. If you selected I’m an admin, and I’m the primary person you’ll be prompted to enter your Email or user ID, then enter your Password.
4. Select Create an account if you don't have an existing account.
5. Click I forgot my user ID or password if you have and want to recover your account.
6. Click Sign In.

You can also check out these articles for more details with managing and securing your accounts: 

• Password security for QuickBooks Desktop
• What is CAMPs and how do I use it?

As for the second question, there will be no effect on the users since the admin is being effected, and finally for the third question, it does need to be the primary contact account. You can read further into that with this post.

• Change payroll administrator, payroll contact, or primary principal for Assisted Payroll.

If you have any other questions, feel free to post here anytime. thank you and have a nice afternoon. 

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@Anonymous wrote:

2. We have 5 concurrent users with our Desktop Pro licensing. (2x3 user licenses) Does this impact multi-user environments and are there gotchas for that? I assume they will be able to continue with their usernames that were created in the Desktop software (not Intuit accounts)?

 

@Anonymous 

I am interested with this point. Do you run 2 different licenses of QBD Pro for 3 users with the same year version in one local host?

Thanks for coming back, @g2g2. As mentioned by mu peer @Nick_M, you'll need an intuit account as part of the security features. 

Hence, in our continued efforts to improve security across our products, we're making the change to use One Intuit login when accessing QuickBooks. This will give the primary contact greater control over user access and make it easier to have all your Intuit products seamlessly connected. 

For future reference, check out our resources for further insights about using the multi-use network in QuickBooks desktop: 

• Set up and install a multi-user network for QuickBooks Desktop
• Features available and tasks you can perform in single or multi-user mode

Feel free to message again if you have additional concerns. We're always here to help. 

Let me help you from here, G2g2. I'll address your questions one by one.

First, I will go over to the questions you have for Nick.

At Intuit, we take your safety seriously. We're here to ensure to keep your data and privacy safe. This is the article we can provide about our password security for QuickBooks Desktop. Rest assured that we'll not pull out nor ex-filtrate your data since we're here to take care of it and keep it safe.

Concerning CAMPS, you're right. Your users will not get affected and will remain local users. Also, only the admin will be required to change the password every 90 days.

With regards to the payroll admin link, you're right. The admin must also be the principal admin of the payroll.

Now, I'm going over to Kathryn's questions. 

She's providing you some helpful articles about Multi-User. When you log in, you will still use the same user ID or your admin credentials. It's different with your CAMPS credentials. However, they're linked. 

Lastly, we're trying our best to provide the best customer service. We don't want you to feel that way. Please know, we're just here if you have other concerns. Take care.

what is the intuit account window prompt?

Hi there, @middlefinger.

Let me share with you why this prompt shows in your intuit account window. 

As we tighten our security to safeguard our customer's account, we've started our Desktop One Intuit Identity login on File Creation. This is for users who indicated that they are the Admin/Primary for the file. 

Its primary purpose is to create a company Realm that will be the common access for users who's using the Payroll and Payments services. 

In case you encounter issues when accessing your account in QuickBooks Desktop, you can check this article to fix them: What to do if you can't sign in to your account.
 

The Community always has your back, so please let me know if you have other questions or concerns. 
 

Intuit claims that you now need an Intuit Account to ensure security; yet make NO STATEMENTS in what is security features are improved, needed, or why! 
This is just another example of Intuit taking over your company files and who knows what information they are collecting and selling. 
Same goes for them claiming that you must upgrade your Desktop version for added security, and if you don't, they prevent you from using their Merchant Services. 
It's all about collecting money from their customers in any manner they can! 
Just let us use your program and quit forcing us to upgrade or create an Intuit Account! 
I'm so sick of Intuit! 

Kristine,

Please explain further about admin also needs to be payroll admin.  This doesn't work when you are a ProAdvisor for a client and only are the payroll admin.

Thank you.

Hi there, azffs_jc.

The User ID and Password that you use to access the company file is not the same as the Intuit Account login credentials. For ProAdvisors, it requires a verification code in order to access the Pro Advisor member site. For more details, you can check this page: Manage your Intuit Account online. 

You can always post your questions here. Wishing you all the best!

I don't trust you or any big company to have any access to my accounts. If this is mandatory in the future, I will start looking for different accounting software. I started on Quicken many years ago and have upgraded as required, but this new requirement will probably mean the end of my Quickbooks use. I paid for the software, that is where your control stops. 

I started using Quicken many years ago and upgraded as required. If this signing into a Intuit is to become mandatory, then I will have to start looking for different accounting software. I paid for your software, that should be where your control should end. I don't trust you or any big company to have that kind of possible access to my accounts. Every few months, the news comes out where some big companies files are broken into. This is a bad idea if it is mandatory, if by choice it's OK. But Not Mandatory!!

I do not use payroll and I definitely do not want to do anything online.  It reduces my security and puts it in your hands.  No thanks.  Bob Myers

What if you use a Desktop Pro version before 2019 R12, where the mandate seemed to be added?

What about version 2018?

What if you are using 2019 R12 and later, but you do not use any online services, such as payroll. If you refuse to create an account in this case, what will happen?

I have the Desktop version and the reason I do, is because I DO NOT want any information on some cloud or server at Intuit!!
There is NO REASON that Intuit needs people to create an Intuit Account and use some BS excuse that it improves customer experience, security, and offers other services. I COULD CARELESS!!!
Intuit has no right to require an account!! NONE!! And it has nothing to do with "improving security", or improving "customer experience"!!! I am convinced it's all about data collection on users to sell to other companies, create profiles, target adds, and who-know-what-else! AND GOD FORBID if someone hacks into YOUR SYSTEM! This is exactly why I have the DESKTOP version is to NOT have any information online!!
All you INTUIT has done is piss customers off with violating our privacy! Should be a law suit against INTUIT for this!

You say improve security and "customer experience" - just how is creating an account do that?? It doesn't...PERIOD!!!
The reason I am using the DESKTOP version is so that NOBODY including INTUIT has access to any information on me, my data, or customers...that is SECURE!! Not putting information on some server at Intuit that we have no idea who has access to it or what if someone hacks into your servers?? 
This is just another tactic by INTUIT to control users including requiring us to UPGRADE otherwise we lose our Merchant Services and other features that work just fine are blocked!! 
I HATE INTUIT because of the don't care about what we want!! GO AWAY!!

Yes, I agree. They should have started this policy with a new version.. like 2021. They will probably lose customers and be hit with a class action lawsuit. Not a very smart move by somebody to hijack 10,000,000 business owners lol.

I would be HAPPY to join a class action if this is mandatory. I paid for a product then later they want more? Anyone who understands todays internet, information is valuable. I don't use any of their online options and never will!

If I respond to the prompt and connect to my intuit account, will intuit upload my company files to intuit's system or server?  On a pretext of enhanced security, I feel like intuit has deceived me and the rest of its desktop users into granting access to confidential business and client information with a pop-up that provokes the user to create the connection or suffer with a nuisance every time you open company files.  I believe this is a serious breach of trust.  As a Quickbooks user, I was relying on my company financial information and the information of my clients being secure from third-party access.  What if you have duties of confidence with your clients?  I don't use any of Quickbooks on-line services.  Please publish information to all intuit desk top software licensees on how to reverse this and turn off the intrusive and abusive connection.  Thank you.

I totally agree. Why should I (we) trust Intuit with access to my (our) company files? So, what remedies is Intuit ready to provide when (not if)  all of us in the current customer/user community get hacked and some nefarious actor, state or otherwise, gets access to all of our respective company files?

Security is more effective with a layered approach. Intuit is suggesting that its user community put all of its eggs in one basket.

Seriously, this sounds more like a sales and marketing initiative rather than an informed security recommendation from the cybersecurity professionals. Given the responses from Intuit thus far, I am still struggling with "What Problem are you trying to Fix?". Providing "procedures" for how to establish an Intuit account is not an explanation of the specific security threat(s) that you're ostensibly trying to mitigate.

Hello, ccw2_orangeca. 

I appreciate your time voicing out your feedback with regard to the security. Let me chime and provide you with additional information on the importance of password security in QuickBooks Desktop software. 

The password security when accessing a company file in QuickBooks is an extra layer of security that is implemented in all Intuit products, not just with QuickBooks. This way, your data gets protected as well as your customers’ and employees’ information recorded in QuickBooks.   

That said, all users who have the Credit Card Protection feature on, or whose QuickBooks Desktop file contains sensitive data such as credit card data or PII will be asked to set up a password to verify that the person attempting to access the account is authorized to view such data. 

QuickBooks detects the presence of the following data and ensures strong control: 

• Employee and Employer Social Security Number
• Employer EIN
• Employer Bank Details (Routing Number, Account Number)
• Vendor Tax ID 

You can find out more about our security update here Guide to Protecting Customer Data. To learn more about what Intuit does to keep your data safe at http://security.intuit.com/. 

Please don’t hesitate to visit us here in the Community if you have other questions about security protection for QuickBooks Desktop. I’m always here to answer your inquiries. Have a great day, and stay safe!

You keep saying the same thing. All the explanations don't change a thing. I DO NOT TRUST you to keep MY information safe!! I don't Twitter or Facebook but I may start just to see how many other Quick Books user feel the same way. This is a horrible intrusion of my PAID for product. Just not right.