Quickbooks Payments transaction fees class

Thanks for reaching out to us, @Tiffiny Taylor Krugh.

I'm happy to provide some insight here. Invoice Payments in QuickBooks Online don't have classes. Rather, you'll need to assign the class to your deposit from the payment. I've included a screenshot below showing the class field on the Bank Deposit screen.

I recommend checking out Create and manage classes in QuickBooks Online if you'd like to master classes in QuickBooks Online.

Let me know if you have any other questions by hitting the Reply button below. Have a good one!

Thank you Michael.  

What I am trying to avoid is having to manually assign a class where it is simply should match the class that is assigned the invoice.

Only thought I have is that it can't as classes are assigned via product as opposed to the entire invoice.

Please add this as an enhancement. This is basically a special rule just like the ones I have freedom to configure on a product or banking rule, but you're not exposing classes, which we're paying for. 

L

It looks like this was discussed 2 years ago and is still an issue. I have to manually update many transactions in QBO because the system generated fees don't have a class assigned. I feel like this could be a setup. I have Classes Required so every transaction has a class on it. Why can't this be in settings for the auto generated fees - I'm able to identify the account I want those to post to. Please put this on your list again. It is much needed for anyone using classes plus QBO merchant services.

it doesnt that long to develop config for this. It’s essentially a drop down with some auto classification. Intuit you’re just ignoring this gaping hole in your combined offering of QBO Advanced and Merchant services. 

Hello there, @RMEL1 and @ysc-treasurer.

I understand the need to assign a class for the payment transaction fee. And I can see how this would benefit and empower your business. I recommend sending this request straight to our product engineers through feedback. 

To send feedback, follow the below steps:

1. Go to the Gear icon at the top.
2. Select Feedback.
3. Enter your comments or product suggestions. 
4. Then select Next to submit feedback.

To be updated with the recent and upcoming changes for QuickBooks products, visit these sites:

• QuickBooks New Features and Innovations
• What's New in QBO?

If you have other concerns and questions about managing your QBO account, I'm always around to help. Take care, and I wish you continued success.

I have, many times. We have processing fees every single day, so suggesting we assign class manually to each is absurd. It needs to be auto assigned just like you do for any other charge. You just need to add a class selection in this screen:

got to say that Im disturbed to read this thread.  Im a new quickbooks user and Im now seeing the amount of manual labor I have to do to keep up with the burgeoning amount to QB Payments fees that need to be assigned to classes and especially to payee's/invoices.  

It's hard for me to understand that I send out an invoice and a customer pays that invoice and the fee comes back completely unlinked to anything at all.  How is that even possible.  I might as well go back to manual entry in excel. It would be quicker.

Has there been any movement on this issue?

This should be a simple rule creation or just "give the payment transactions the same class as the transaction"

Please give us an update

Hello there, @TomBuilds.

I understand that automatically assigning classes in your invoices when receiving payment transaction fees can greatly benefit your business.

However, as my colleague stated above, we need to assign the class to your deposit manually. Thus, I suggest sending feedback to our product engineers. This will guide our product engineers on how to improve existing features and develop new ones to meet the needs of our customers.

Here's how: 

1. Select the Help option.
2. Select the Send Feedback Online option.
3. Select the Product Suggestion option. A pop-up window displays.
4. Enter your comments or feedback suggestions.
5. Click the Send Feedback button.

Moreover, I'm adding this article as your guide on accepting electronic customer payments for online invoices and in-person sales: Take and process payments in QuickBooks Online with QuickBooks Payments.

Come back to this post if you have further concerns or follow-up questions about assigning classes to invoices. I'll be here to lend a helping hand.