what are our help resources?

Welcome to the Community, Swordfish.

I'm here to ensure you'll get the answers to your bookkeeping questions. This way, you'll be guided on how to keep your account accurate and acquire the help resources you need.

You can always post your questions here in the Community. This way, you'll get to connect with experts, business owners like you, and some accountants/ProAdvisors to answer your inquiries.

Moreover, QuickBooks provides a variety of articles that'll help in managing your account and keeping your books accurate. To learn more about Intuit product basics, here's an article that contains topics about advanced accounting, business management, banking, inventory, and taxes to name a few: Get started with QuickBooks Online (QBO). Just select the topic hyperlink and you'll be routed to the complete list of related articles.

Furthermore, we also have our trusted experts (QuickBooks certified bookkeepers) who can assist you in any accounting or bookkeeping related concerns. You can visit our QuickBooks Online website, then select the Get a free consultation button and enter all the needed details to proceed.

In addition, you can speak and chat with our Customer Support team for product related concerns as well. Visit the Help menu, then select the Contact us button and choose your preferred support method. For more details, visit this article: Contact Support. Also, you can check out our support hours to ensure that we address your concerns on time.

Please let me know if you have other concerns. I'm just around to help.

Thanks so much!

>Furthermore, we also have our trusted experts (QuickBooks certified bookkeepers) who can assist you in any accounting or bookkeeping related concerns. You can visit our QuickBooks Online website, then select the Get a free consultation button and enter all the needed details to proceed.

For this part I assumed these were folks offering a free consultation under the hope that we'll retain their services full-time. Kind of like taking a free trial at a gym, where the general understanding is you'll sign up if you like it. Is that the case, or is it genuinely just free advice no strings attached?

Hello there, Swordfish.

Intuit has a ProAdvisor Program. This is applicable to accountants or bookkeeping experts. They'll undergo training and certification before they become certified ProAdvisor. The purpose of this is to have QuickBooks users an option to get accounting advice. They'll offer their services to anyone who needs assistance or guidance with their business.

You can even apply and be part of the ProAdvisor Program. I've added these articles if you to understand more about this:

• Frequently Asked Questions about ProAdvisor Certification

• ProAdvisor certification information

I'm just a post away if you have more questions. Have a great day!