I have been using desktop while not signed in for a few days now I can't get in while QB doesn't accept my password. 

Hi there, @SNB 19.

I'm here to help you reset your password in QuickBooks Desktop. This way, you can get back to your business as quickly as possible.  

If you're having trouble logging in as an administrator to your company file, please follow the steps below:

1. Open your QuickBooks Desktop.
2. Click the I forgot my password link.
3. Fill out the necessary information, like the license number, name, email address, phone number, and ZIP code on the form.
4. Review the information, then select OK. You'll get a code to the primary email listed in your CAMPS.
5. Once done, QuickBooks will guide you through creating a new admin password.

If it doesn't work, double-check your info. Check for any typos and confirm the info matches with what's in CAMPS. You can also utilize the Automated Password Reset tool. 

If it's a user password, please request the administrator's assistance in resolving the issue.

Otherwise, if you can't sign in to your Intuit Account, please refer to this article for instructions: Recover your Intuit Account if you can’t sign in.

Get back to this post if you need further assistance with your access. I'll keep an eye on your response. Have a good one.

@SNB 19 

Which QB Desktop year version do you run?

I am trying to download my most recent upgrade to my quick books desktop.

My main focus is to help you finish your task, @Admin258.

However, in order for me to assist you effectively and offer a suitable solution, I would like to request more information about your concern. This will enable me to provide a more precise and accurate resolution.

Are you trying to migrate from QuickBooks Online to QuickBooks Desktop? Or did you recently upgraded your QuickBooks Desktop version and are now trying to download your data? If that's the case, I'd like to know about the specific versions you are transitioning from and to, as this involves specific procedures. Any additional details you can provide would be greatly appreciated.

I'll be keeping an eye out for your reply and as always, I'm willing to give out some more information if you have more questions. You can tag me in this thread and I'll get back to you the soonest.

@Admin258 

Do you need to convert data from QB Online US to QB Desktop US, or else?

online

I'm unable to login to QB Online on my MAC.

@Borikwa 

Ty opening your QBO account on any private/incognito browser.

Hello, Borikwa! We greatly appreciate your ongoing participation in the Community space. We want to assure you that experiencing runtime problems that can disrupt your business activities with QuickBooks is not our intention. Our goal is to help you resolve your concern promptly.

We sincerely appreciate your decision to entrust QuickBooks Online (QBO) with the management of your business operations. We understand the importance of logging in to your account. We're here to help ensure you're able to log in to your QuickBooks account. Occasionally, QuickBooks may exhibit unusual behavior due to browser-related issues. In such cases, you can resolve the problem by following some basic troubleshooting procedures.

To begin, log in to your QuickBooks account and attempt the activity again using a private browsing window. The keyboard shortcuts are as follows:

• Safari: Command + Shift + N
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Sh

If this approach proves successful, you can switch back to your regular browser and proceed to clear your browsing history. Additionally, we recommend trying a different supported browser, as the version of QuickBooks you are currently using may be experiencing a temporary malfunction.

If the issue persists, feel free to read the Get Help if you can't sign in to your account article for more information. This is a scenario-based troubleshooting guide to help resolve your login issues.

If you need to change your user ID, password, email address, or phone number, refer to this link for the complete steps: Update or change your Intuit Account sign-in information.

We appreciate your cooperation and patience throughout this process. Let me know if you need further assistance. We want to ensure you can access your QuickBooks smoothly. We are here to help. Take care, and I wish you continued success.

Just trying to log in to my account and I'm bot having any luck. I would like to update my phone and password 

I can see the importance of logging in to your account, @Barbara. I'm here to help ensure you're able to log in to your QuickBooks account.

I'd like to check if you've tried the recommended steps above. If that didn't work, we can proceed with some troubleshooting steps to identify the root cause of the problem.

Firstly, please verify your login credentials. Make sure that you have entered the correct email address and password for your QuickBooks Online account. Pay attention to capitalization, special characters, or spaces in your login details. 

Next, check your internet connection. Ensure that your new computer has a stable and reliable internet connection. You can confirm this by accessing other websites.

It's important to use recommended browsers and keep them updated for optimal compatibility and functionality while accessing QBO. Here are the supported browsers and their latest versions: 

- Google Chrome: version 78 or newer

 - Mozilla Firefox: version 76 or newer 

- Microsoft Edge: version 79 or newer 

- Safari: version 12 or newer (Mac only)

 - Opera: version 68 or newer

 - Samsung: version 10 or newer

I have collected several articles regarding account recovery and ensuring device compatibility with QuickBooks.

• Recover your Intuit Account if you can’t sign in.
• System requirements for QuickBooks Online.

Let me know if you need any further clarification or assistance along the way. I'll be around to help. Take care and stay safe always.

desktop pro plus

@David399 

Any specific concern?

Hello David399,

Could you specify the exact issue you're experiencing? Are you having trouble logging into your QuickBooks Desktop Pro? If so, did you get any error messages? Please share the details in the comments below. We'll make sure to help and provide accurate solution.

I'll be monitoring this conversation closely and will respond promptly once I have the additional information.

online  want to log in and start posting

Hey, @boomer88. 

Thanks for chiming in on this thread. 

To clarify, are you receiving any errors, page loading, or is it saying the information is wrong when trying to log into your QuickBooks Online account? 

This will help us determine the next step for this problem. I'll be waiting or your response! 

Desktop

I understand the significance of accessing your QuickBooks Desktop, @kreydt523, and I'm here to assist you in achieving that.

May I know if you're getting any specific error when attempting to log in to your QuickBooks Desktop? Any details are much appreciated to help me figure out the root cause of the issue.

In the meantime, let's reset your password together so you can get back to your business as soon as possible. 

If you're experiencing difficulties accessing your company file as an administrator, please take the following actions:
 

For QuickBooks 2020 and later:

1. Open QuickBooks and open you company file.
2. Click I forgot my password on the sign in screen.
3. Select an email then select Next. We'll email you a token to reset your password.
   Note: If you don’t see your email address, select Don’t see your email in the list above? and follow the onscreen instructions.
4. Enter the token from your email.

For QuickBooks 2019 and earlier:

1. Open QuickBooks Desktop. From the login window, select I forgot my password.
   
   
    
2. Fill out the necessary information, like the license number, name, email address, phone number, and ZIP code on the form.
3. Review the information, then select OK. You'll get a code to the primary email listed in your CAMPS.
4. Once done, QuickBooks will guide you through creating a new admin password.
    

If it doesn't work, double-check your info. Check for any typos and confirm the info matches with what's in CAMPS. You can also utilize the Automated Password Reset tool. 

In the event that you are unable to access your Intuit Account, check out these helpful articles: 

• Recover your Intuit Account if you can’t sign in.
• Resolve issues with My Account login

I'll be monitoring this conversation closely and I'd like to know how you get on after trying the steps, as I want to ensure this is resolved for you. Please reply to this post and I will respond promptly once I have the additional information.

@kreydt523 

Can you share the screenshot? Click on the camera icon on the menu.

desk top 2016

I appreciate your time to join this thread. I'm here to ensure that I can provide the assistance that you need regarding QuickBooks Desktop.

May I ask what problem you may have or experience when you utilize QuickBooks? Any additional details would allow me to provide a further explanation. A screenshot of the concern will also help us give you the best potential solution.

The comment section is always open for any additional information you may have or a screenshot to help clarify your problem more precisely. We'll be waiting for your response.