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Good morning,
I am having some difficulty regarding the upgrades to my QuickBooks Desktop Pro 2021. I see or it seems to be that the push is to the Online version. I am a little skeptical about making this move. In my 2021 version I have 6 other companies I manage. It seems that the switch to the Online version will require a separate account for each at a fee for each. I enjoy the freedom to switch between accounts as I do with the 2021 version.
It appears that I can upgrade to the 2025 desktop version, however, I see no links to do so. All links seem to send me to sign up or subscribing to the Online versions. From some articles I read, I have until the end of 7/24 to upgrade or make a change.
Any advice, suggestions or help will be greatly appreciated.
Thank you.
Solved! Go to Solution.
if I do not upgrade and keep using QB21 what is the downside? I do not want to compromise my accounts by having outdated software.
If you don't need to run any add-ons (e.g QB Payroll, QB Payment), you should stay with your QB Desktop 2021. If you need to run the bank feed feature, you may have 2 options. There is nothing to worry about if you are using an outdated version of QB Desktop.
what is the reason that QB/Intuit are not selling the upgraded versions to U.S. markets?
What do you mean with the "upgraded" version? You can still purchase QB Desktop 2024 US version. The thing is, you won't easily get Pro Plus or Premier Plus because their real intention is to force you to upgrade to QB Desktop Enterprise or switch to QB Online.
There is no QB Desktop 2025 Pro or Premier. As I know Intuit will release QB Desktop 2025 Enterprise on schedule. You can purchase QB Desktop 2024 Pro Plus to upgrade your data. You must call Intuit Sales team to purchase. Another option, contact @Fiat Lux - ASIA to purchase a legit license + you can get $100 cashback.
Let me share how we can upgrade your QuickBooks Desktop 2021, Richard.
@Deity Alpha is right. QuickBooks Desktop (QBDT) 2025 is still unavailable. However, you can upgrade your QBDT 2021 to QBDT 2024.
To start the process, make sure you've purchased the QBDT 2024. If not, contact our Sales Support to buy it. You can find their contact number at the top right corner of this article: Can't buy QuickBooks Desktop as a new US subscriber.
Once you've got the QBDT 2024, get your license number ready. Then follow these steps:
Once done, open QuickBooks and activate it. For more details, please refer to this article: Upgrade QuickBooks Desktop Pro Plus, Premier Plus, or Enterprise.
Moving forward, you are correct that you'll need a separate subscription for your companies if you want to migrate to QuickBooks Online.
Moreover, please refer to the first article I've provided to learn why you have until January 2024 to upgrade your subscription.
After you've completed the upgrade, don't forget to update your company file so you can use it with your new QBDT Pro 2024 version.
Let me know if you need any more help with the upgrade process. Keep safe.
Thank you for your reply.
The way I see it, I can upgrade to QB 2024 and continue using the version as I do now with QB21, using and accessing my other company files if I choose to upgrade.
New question(s) is/are, if I do not upgrade and keep using QB21 what is the downside? I do not want to compromise my accounts by having outdated software. Second question is, what is the reason that QB/Intuit are not selling the upgraded versions to U.S. markets? Just curious.
I will need to contemplate the switch to QB Online some more.
Thank you for your assistance.
if I do not upgrade and keep using QB21 what is the downside? I do not want to compromise my accounts by having outdated software.
If you don't need to run any add-ons (e.g QB Payroll, QB Payment), you should stay with your QB Desktop 2021. If you need to run the bank feed feature, you may have 2 options. There is nothing to worry about if you are using an outdated version of QB Desktop.
what is the reason that QB/Intuit are not selling the upgraded versions to U.S. markets?
What do you mean with the "upgraded" version? You can still purchase QB Desktop 2024 US version. The thing is, you won't easily get Pro Plus or Premier Plus because their real intention is to force you to upgrade to QB Desktop Enterprise or switch to QB Online.
Thank you very much for your assistance with this question.
Get avanquest bookeeper its much cheaper and similar to quickbooks.
I received a message on 1/23/25 that it will cost $999 to upgrade from 2024 to 2025 Quickbooks Pro for 1 year. I contacted Intuit and scheduled a meeting with a representative. The representative sent an invitation for today at 10:30-11 and that representative forgot the appointment. He did not call and I made sure I was available for the call. I tried the online version a few years ago and some data did not transfer to the online version.
Accuracy is important with bookkeeping. I spent hours on the phone (at least 12 hrs total with 3 reps.) and my data was transferred to a data center where they said they would fix the issue. That did not happened. I was told it could not be fixed. I am looking at other options at this time because $999 is a big price to pay for a year's use of their software. I don't want to waste hours on the phone again and get no result. I am quite disappointed with Intuit. The 2024 software desktop works very well and I love it - I don't care for the service and the price to upgrade to 2025.
I wanted to upgrade from QB Desktop 2021 to a newer version. I was quite disappointed to find there was not an option other than the online version. After posting the question on how to update, I received a telephone call from someone claiming to be from QuickBooks with an upgrade option, however he would need to have access to my computer. At first I thought okay, but then after thinking about it decided this might be a scam. The caller called again, I did not take the call. Instead I tried the number and could not get through. Needless to say, I was correct in my assumption.
This however did not resolve my desire to upgrade only because as is the case with the recent post that I do not wish to jeopardize my clients accounts with an out of date program that may have issues due to age without a possible resolution.
I have been involved with a QB Online conversion from the Desktop version and it was not very successful. I have been a QB Desktop user for a long time and still learning what I can do with it. Changing to online is just something that I am very hesitant in doing.
With all of this said, has there been any further discussion within the Intuit corporation of providing a QB desktop upgrade. Hopefully, this post will not generate another scammer trying to make contact.
Thank you to the members and QB support for this open community and answers to many of my questions. This is has always been of great help.
Great decision on not permitting external access to your computer, @jdrichardson. It's important to prioritize the security and up-to-date maintenance of your client accounts, especially given the hurdles you've encountered moving from the Desktop to the Online version.
I see you're interested in upgrading from QuickBooks Desktop to a newer version. QuickBooks Enterprise would be a great alternative for enhancing your current desktop solution. It's specifically designed to meet the needs of users looking for advanced features and improvements.
Just a reminder, QuickBooks will discontinue sales of the following products after September 30, 2024:
This change will only affect new subscription purchases. However, existing subscribers will still be able to renew their subscriptions beyond this date.
Also, it's worth noting that QuickBooks Enterprise won't be impacted by this decision. Both new and existing Enterprise customers can continue to purchase or renew their subscriptions through phone sales representatives and online after the specified date.
For additional reference, check out this resource: What products does Intuit no longer sell and what is the effective date?
If you continue receiving calls from a vendor, please get in touch with us at 1-800-4INTUIT so we can take appropriate action.
You can check our Firm of the Future blog to keep you in the loop as to what’s new and what’s coming with QuickBooks Desktop.
In Community, we always want to make sure we have your concerns all covered, so if ever you have any additional concerns related to your QuickBooks Desktop. Please feel free to hit the Reply button below.
You can find an old QB Desktop with a non subscription license. You don't need to renew your 2024 if you don't need to run any add-ons. You can also use a rd party payroll app if required.
You can still purchase QB Desktop 2024 Pro Plus or Premier Plus if needed with a workaround. The question is why would you consider upgrading to a subscription license?
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