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Established Member

Accepting payments with Health Savings Account Visa cards

Does anyone know how to accept Health Savings Account (HSA/FSA) Visa card payments through QuickBooks Payments? I'm using QuickBooks Online. Says "Card Declined," though my Square account would accept this form of payment.

 

Thank you.

 

Jamie

Solved
Best answer 12-18-2018

Accepted Solutions
QuickBooks Team

Re: Accepting payments with Health Savings Account Visa cards

Hello there, @jfriddle.

 

I'm here to share some information about accepting payments through the Merchant Services Center.

 

QuickBooks Payments (Merchant Services) allows you to receive payments via a Visa, Mastercard, Discover, and American Express credit card types. Healthcare cards, such as HSA, HRA, and FSA have different ways of processing transactions regardless of their types. They need to go through an approval process with the healthcare companies when you swipe or insert their cards.

 

As of now, the program isn't capable of accepting Health Saving Account card as payment methods. However, you may use a third-party device, like a merchant processor to accept the payments. You can check and search for apps here: QuickBooks Apps.

 

If you think the option of using Healthcare cards in processing transaction/payments is what you need for your business, you can send this idea straight to our product engineers/developers for future updates. To send your feedback, you can check this: Send Feedback Online.

 

For additional reference about Health Insurance Privacy, you may check this: QuickBooks Online HIPAA compliant.

 

Our doors are always open here in the Community, stay in touch if you have any other QuickBooks Payments concerns. Have a wonderful day!

8 Comments
QuickBooks Team

Re: Accepting payments with Health Savings Account Visa cards

Hello there, @jfriddle.

 

I'm here to share some information about accepting payments through the Merchant Services Center.

 

QuickBooks Payments (Merchant Services) allows you to receive payments via a Visa, Mastercard, Discover, and American Express credit card types. Healthcare cards, such as HSA, HRA, and FSA have different ways of processing transactions regardless of their types. They need to go through an approval process with the healthcare companies when you swipe or insert their cards.

 

As of now, the program isn't capable of accepting Health Saving Account card as payment methods. However, you may use a third-party device, like a merchant processor to accept the payments. You can check and search for apps here: QuickBooks Apps.

 

If you think the option of using Healthcare cards in processing transaction/payments is what you need for your business, you can send this idea straight to our product engineers/developers for future updates. To send your feedback, you can check this: Send Feedback Online.

 

For additional reference about Health Insurance Privacy, you may check this: QuickBooks Online HIPAA compliant.

 

Our doors are always open here in the Community, stay in touch if you have any other QuickBooks Payments concerns. Have a wonderful day!

Established Member

Re: Accepting payments with Health Savings Account Visa cards

Thanks for the thorough reply.

Jamie

Established Member

Re: Accepting payments with Health Savings Account Visa cards


So basically You are saying if we use our iPhone adapter with the GoPayment app (which I have ) Smiley Happy the FSA and HSA cards will go through? I have a massage studio so this is a new thing that companies are wellness dollars so naturally the employees want to utilize their dollars. 


 

QuickBooks Team

Re: Accepting payments with Health Savings Account Visa cards

Glad to see you here again, Melrose-Massage.

 

Allow me to share additional information about payment processing via GoPayments.

 

When processing payment transactions using Healthcards such as FSA and HSA, it involves a specific approval process. Currently, QuickBooks GoPayments isn't capable of accepting HSA, HRA, and FSA cards as payment methods since it isn't HIPAA (Health Insurance Portability and Accountability Act) compliant.

 

I'd recommend checking out any Third-Party applications or used a third-party device.

 

To visit QuickBooks Online’s app center, here’s how:

  1. Login to your QuickBooks Online account.
  2. Go to Apps from the menu tab.
  3. Type in accept HSA , HRA and FSA patient credit cards.
  4. Click the magnifying glass to search.

Feel free to leave a comment below if you have other questions about processing payments via GoPayment app. I'm always here to help.

Active Member

Re: Accepting payments with Health Savings Account Visa cards

I did search for "accept HSA payments" and the search returned no results. Does anyone know a specific app that will work? 

QuickBooks Team

Re: Accepting payments with Health Savings Account Visa cards

Welcome and thanks for reaching out to the Community, Tmhennigan3.


I can point you in the right direction finding an application that will work with HSA card.


We’re unable to provide any suggestions or recommendations as to which third-party application to use. However, you can visit our AppCenter to check for supported merchant processor which allows you to process payments using your HSA card.


To narrow down your search, you can browse the apps per category or just enter a keyword in the search field. For example, select payment processing in the drop-down.


Stay in touch if you have any follow-up questions. Please know that I’m always here to answer them. Have a great rest of your day.

 

Active Member

Re: Accepting payments with Health Savings Account Visa cards

Hello! 

 

I'm also trying to find a third party app to accept HSA cards for our company. When I am searching for the keyword HSA, it says there are no results. 

 

Can anyone help direct me a bit more?

QuickBooks Team

Re: Accepting payments with Health Savings Account Visa cards

Thanks for looping in, mhack.

Allow me to share additional information about accepting payments via HSA cards in QuickBooks Online.

 

We can't recommend on what application is best for you and your business. You can look for a third-party application that allows you to integrate and accepts payments in QuickBooks Online. Please visit our Apps page through this link: https://apps.intuit.com/app/apps/home.


To narrow down your search, you can browse the apps per category or just enter a keyword in the search field. Also, there's a community dedicated to developers and configuring of applications with QuickBooks. This site contains resources for software development, as well as the ability to ask fellow developers questions. You can find additional information about this at the following link: https://developer.intuit.com/app/developer/homepage.

 

For additional help, you can also reach out to our QuickBooks Payments Support. You can get our most updated number here: https://community.intuit.com/browse/payments-contact-us.

 

You may find this article helpful: QuickBooks Payments Deposits FAQ.

 

Anytime you have questions about accepting payments in QuickBooks Online, you can post them here and I'd be happy to answer.