cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

Applying one payment to multiple customers & jobs

I have two customers set up with multiple jobs under each.  The parent company (not set up as a customer) is now making one payment for both customers & jobs.  How do I apply this payment to multiple customers & jobs?  Is it best to merge the customers?  If I set up the parent company as a new customer and merge the two existing customers into the new customer do I lose any prior year transactions?  After the merge will I see the existing jobs under the new customer?  

 

Thanks for the help

3 Comments 3
Highlighted
QuickBooks Team

Applying one payment to multiple customers & jobs

Hello there, Jw11.

 

You're unable to merge 2 customers to one parent account (customer). You can only merge 2 customers to each other and all transactions will transfer to the customer you will retain. 

 

I have a suggestion so you apply one payment to multiple customers. You can use our bank feeds feature. Once you set it up, you can match/apply the downloaded transaction (payment) to multiple invoices. Here's how:

  1. Click Banking.
  2. Go to Bank Feeds, then choose Bank Feeds Center.
  3. Choose the bank account, then click Transaction List.
  4. Choose the payment.
  5. Click the Select drop-down arrow, then choose Add More Details
  6. Choose the payments in the Undeposited Funds tab, or choose the invoices in the Open Invoices tab.
  7. Click Add to QuickBooks.

I've got you an article for more information: Add and match Bank Feed transactions.

 

Let us know if you have more questions. We'd be happy to answer them. 

Highlighted
Level 15

Applying one payment to multiple customers & jobs


@jw11 wrote:

I have two customers set up with multiple jobs under each.  The parent company (not set up as a customer) is now making one payment for both customers & jobs.  How do I apply this payment to multiple customers & jobs?  Is it best to merge the customers?  If I set up the parent company as a new customer and merge the two existing customers into the new customer do I lose any prior year transactions?  After the merge will I see the existing jobs under the new customer?  

 

Thanks for the help


QB does not care who makes the payment

 

Use receive payments, select the customer, select the invoices being paid and enter the amount paid for that invoice.  Do it again for a new customer if needed

the total in undeposited funds should equal the amount received

use make deposits to move the total to the bank account

 

download banking if you use it and match

 

the work flow is and has been, make entries, download banking, match

Highlighted
Anonymous
Not applicable

Applying one payment to multiple customers & jobs

I just did this after following the directions in this link.  I created a parent company and just moved the other companies into it.  It worked great.  I didn't lose any information or transactions.  Hope it helps you.

 

http://www.accountingsoftwaresecrets.com/knowledge-base/using-quickbooks/customers-and-receivables/r...

Need to get in touch?

Contact us