Can I accept credit card payment payments through QuikBooks?

Thank you for posting in the Community, thrivingawnandl.

Yes, you can accept credit card payments in QuickBooks Online (QBO) by using QuickBooks Payment.

QuickBooks offers a way to process credit card payments, making it convenient for businesses. To start, you must sign up for QuickBooks Payments. Once approved, you can process payments, and QuickBooks will automatically record these transactions in your accounting system. For more details on features, plans, and pricing, you can visit this article: QBO Payments.

To connect your QuickBooks Payments account to QBO, follow these steps:

1. Sign in to QBO as an admin.
2. Navigate Settings, then select Account and settings.
3. Click on Payments.
4. To link your existing account, choose Connect your payments account.
5. Select the QuickBooks Payments account you wish to connect.
6. Choose the accounts you use to deposit customer payments. If necessary, you can change the account. Then select Connect.
7. In the Changes you might not expect, click Yes, I understand.
8. Once done, tap Sign out and then sign back into QBO.

For more guidance linking your QuickBooks Payments, refer to this article: Connect QuickBooks Payments to QuickBooks Online.

Additionally, I’ll provide this article to help you receive and record invoice payments in QBO: Record invoice payments.

I'll always be here to back you up if you have further questions about payment processing in QBO. Feel free to reach out anytime in the thread. Have a great day.

Do your research REALLY well before letting QB accept credit cards for you.  

Use the Search bar at the top of the page here, Google, whatever it takes, BEFORE allowing to QB to do that.  

You might see it as a convenience, but in reality, your business will suffer.  

I have signed in "Admin" & when I click on Add credit card payments nothing happens.  I have tried going through all the steps logging into intuit "set up credit card payments, answer all questions submit & nothing.  I have tried several times.  Could it be something with our firewall?  Any advice.  I did not think it would be this difficult just to add credit card payments through QB's?

Setting up QuickBooks Payments is essential to add a credit card payment in QuickBooks Online (QBO), Kim. Let me guide you through the process.

First of all, I appreciate you for trying to add a credit card payment by signing in as an admin. Note that to enable the credit card payment option, you can set up QuickBooks Payments. If you've already set it up but experienced issues, I recommend performing basic browser troubleshooting to rule out any browser-related issues. Please be aware that browsers accumulate temporary internet files that can affect your browsing experience. Too many internet files can sometimes change how your QBO company behaves, resulting in errors when performing tasks. 

See the following keyboard shortcuts for suitable browsers to open a private window:
 

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

If it's working, check out this article for a step-by-step process to clearing your cache: Clear cache and cookies to fix issues when using QuickBooks Online. Alternatively, you can switch to other supported browsers.

Furthermore, in handling credit card payments inside QBO, you can check out these links for additional guidance:
 

• Credit card processing in QuickBooks Online.
• Record your payments to credit cards in QuickBooks Online.

Drop your further questions and queries with payments in QBO. The Community experts are always ready to assist. 

@kim_stratelec 

Are you B2B or B2C?

No I have not even been able to set it up at all.  when I am logged into QB's Enterprise desktop, I click on add credit card payments & absolutely nothing comes up.  I go to Customers and click on "add credit card payments' & nothing happens.  I have also logged into intuit online & filled out all questions hit "submit" & again nothing happens?

This isn't the kind of experience we want you to encounter when signing up for QuickBooks Payments, Kim.

Let me make it up to you by ensuring this gets sorted out.

There are several possible reasons why you're unable to sign up for QuickBooks Payments, and I've listed them below:

• The QuickBooks Desktop program isn't updated to the release
• The program needs some repair

To rectify this, I recommend the troubleshooting steps shared below.

First, ensure the program is updated so you have the latest fixes and product improvements. Check out below if you have the newest release available in your QuickBooks version:

• QuickBooks 2024 R7_52
• QuickBooks 2023 R13_30
• QuickBooks 2022 R16_30

Follow these steps to update the program:

1. Go to Help and select Update QuickBooks Desktop.
2. Select Update Now, then Get Updates.
3. Close and reopen QuickBooks to install the update again.

Further details are shared in this article: Update QuickBooks Desktop to the latest release.

If the issuer persists, I suggest performing the steps shared in this article to fix common issues: Repair your QuickBooks Desktop for Windows.

Alternatively, you can apply directly on the QuickBooks Payments website.

In case none of these fixes the problem, I recommend contacting our Payments Support Team. They're equipped with tools to check the cause. It'll also allow them to submit a ticket to our engineering team to alert them about the issue if necessary.

Please know that you're always welcome to reach out for further inquiries about managing and tracking your transactions.

@kim_stratelec 

Which QB Desktop year version?

Are you B2B or B2C?

How in QB desktop?

Hi there, MAS53.

I'm here to help you accept customer payments through QuickBooks Desktop (QBDT).

First, I recommend signing up for QuickBooks Payments. Beforehand, please ensure your QBDT program is a supported version. Aside from that, the QuickBooks Payments account is subject to eligibility criteria, credit, and application approval.

Here's how to sign up through QBDT:

1. Login to QuickBooks Desktop.
2. Go to Customers and select Add Credit Card Processing.
3. Follow the on-screen steps and fill out the form to apply.

Alternatively, you can apply directly on the QuickBooks Payments website.

Once done, please review the Merchant Services Agreements to learn more about this functionality.

If you already have an existing account, follow these steps to connect it to QBDT:

1. Login to QuickBooks Desktop.
2. Go to the Customers menu.
3. Select Link Payment Service to Company File. If you see a message about credit card protection, fill out the fields and click OK.
4. Enter the user ID and password you used to sign up for QuickBooks Payments. Then select Sign In.
5. Hit Connect.

After that, you'll see an icon on the homepage. It tells you you're signed in and connected to QuickBooks Payments. Then, I suggest turning on payment options to start processing payments.

If you want to modify the bank account where the payments are deposited, you can browse this article for guidance: Change the deposit bank account for QuickBooks Payments.

Finally, I've added this article to help you get more information about deposit times for QuickBooks Payments (please scroll down to the QuickBooks Desktop section to find the details): Deposit Speed.

You can always get back on this thread by clicking the Reply button if you have additional questions about processing customer payments online. The Community team and I are ready to provide further assistance.