How do I re-connect a credit card after the number has changed

leanne13 · ‎November 23, 2020

My credit card number has changed due to fraudulant charges on my card. How do I re-connect my card without losing any of my transactions

MaryLurleenM · ‎November 23, 2020

You'll have to update your bank account information, leanne13.

This is so your Bank Feeds will continue downloading your transactions. To do this, let's disconnect the old account and reconnect using the new bank information. If you select Disconnect this account on save your past transactions will remain.

Let me show you how:

In the left menu, click Transactions.
Go to the Banking tab.
Pick the account you want to update.
Hit the Edit ✎icon.
Select Edit account info.
In the Account window, tap Disconnect this account on save.
Choose Save and close.

Once disconnected, here's how you can reconnect the account with the new credit card number:

In the left menu, click Transactions.
Go to the Banking tab.
Choose the Connect Account button.
Enter the bank account details.
Hit the Connect button.

Check out these articles for future reference:

If there's anything you need, you can always go back through this thread.

View solution in original post

MaryLurleenM · ‎November 23, 2020

You'll have to update your bank account information, leanne13.

This is so your Bank Feeds will continue downloading your transactions. To do this, let's disconnect the old account and reconnect using the new bank information. If you select Disconnect this account on save your past transactions will remain.

Let me show you how:

In the left menu, click Transactions.
Go to the Banking tab.
Pick the account you want to update.
Hit the Edit ✎icon.
Select Edit account info.
In the Account window, tap Disconnect this account on save.
Choose Save and close.

Once disconnected, here's how you can reconnect the account with the new credit card number:

In the left menu, click Transactions.
Go to the Banking tab.
Choose the Connect Account button.
Enter the bank account details.
Hit the Connect button.

Check out these articles for future reference:

If there's anything you need, you can always go back through this thread.

View solution in original post

rgh9850- · ‎December 28, 2020

The credit card number is all that changed...

KlentB · ‎December 28, 2020

Thanks for checking out the Community space, rgh9850-.

I'm here to share some information about updating credit card numbers.

If a credit card number is changed, you'll have to disconnect and then reconnect your updated account from the Banking page. This way, QuickBooks can re-establish a new connection to that account.

Additionally, please know that your existing accounting data won't change even if you disconnect your account. You can follow the steps provided by my colleague, MaryLurleenM to be guided in doing the process.

I've also included an article that will help you streamline the review process of your bank transactions: Setup bank rules to categorize online banking transactions.

The Community Team always has your back, so please don't hesitate to leave us a comment below if you need more help in managing your bank transactions.

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How do I re-connect a credit card after the number has changed