I got you covered, @bradleyalanpenni.
If you're using QuickBooks Payments in accepting customer payments the processing time will depend on the product you're using and the type of payment. If you're new to the program, the deposit time of your first set of payments will be within 5 business days. These first deposits take a bit longer while we set up your account. Once finished, we'll deposit customer payments much faster. To get more information about this, please visit this article: Find out when QuickBooks Payments deposits customer payments. From here, you'll also learn about payment deposit schedules.
Then, for any payments processing issues in QuickBooks Online (QBO), you can contact our Payments support. Our support operation is from Monday to Friday 6 AM to 6 PM PT.
I've also added this article to give you additional insights about how payment deposits work in QBO: Common questions about payments deposits in QuickBooks Online.
Feel free to reach out to me if you have additional questions about accepting payments in QBO. I'll be right here to help. Have a good one.
