What happens if you receive to many ACH returns?

Thank you for reaching out to the Community, @emericaskate0707. I can share some information about ACH returns.

Each of the ACH returns has a code attached. There are a couple of ways to fix it since there are multiple ACH returns. I suggest you keep this article for the steps to resolve rejected ACH payments: Fix rejected ACH payments or fees in QuickBooks Payments. It includes a table that lists return codes and what you can do to take care of them.

To check the return codes (R##), you can log in to your payments account by following these steps:

1. Sign in to the Merchant Service Center.
2. From the Activity & Reports menu, select Transactions.
3. Locate the transaction and check the status. 

Also, your third-party payment processor wouldn't be closed automatically after a couple of ACH returns. In this case, I recommend contacting our QuickBooks Payments team to verify and check distinct ways to keep your account working. They can also help determine the R## reject code using their tools.

For future reference, see how to handle a rejected or failed bank transfer payment for more details.

If you have follow-up questions or concerns about handling ACH returns, feel open to comment below. I'm always here to help. Take care!

Does Intuit/Quickbooks Merchant Services report to the M.A.T.C.H. or TMF list? 

Does the following (above) apply to ACH (bank to bank transfers) as well?

Thank you.

Does Quickbooks/Intuit report to the ChexSystem or Early Warning Services for excessive chargebacks, ACH returns or customer fraud?

I appreciate your for getting back to us for sharing additional details of your concern, @emericaskate0707.

Receiving excessive chargebacks and ACH returns don't necessarily mean you'll be reported to M.A.T.C.H or TMF list. Our merchant support team will conduct an investigation first to verify the reason for it. 

Nonetheless, I suggest contacting our merchant support team for further guidance about this. They can share with you additional details on how to handle chargebacks and steer away from customer fraud.

Furthermore, you can also utilize these links for additional reference: 

• Handle chargebacks and retrieval requests for QuickBooks Payments
• Protect your business from fraud

Let me also add this article that can guide you in handling your online payments efficiently: Take and process payments with QuickBooks Payments.

You're always welcome to get back to me if you need more help with online payments. I'll be here ready to lend a helping hand. Keep safe and more power to your business!

Does Quickbooks Online report to ChexSystem, Early Warning Services or another form of consumer reporting (please specify)?

Thanks for coming here, emericaskate0707.

The ChexSystem and other applications that offer consumer reporting is a third-party application and is separate from QuickBooks. Thus, you'll want to verify this concern with ChexSystem Support. 

You might also want to visit these links where you can gain more tips and articles for future use:

• All QuickBooks Tutorials.​
• QuickBooks Webinars.
• Help Articles.

I'm just a post away if you have any additional questions using QuickBooks Online. I'm more than willing to help. Have a great day!

Fiserv is QuickBooks Payments (QuickBooks Online) back end processor, in which Fiserv does report to the Chexsystem and Early Warning Services; how does this justify towards Quickbooks Payments (Quickbooks Online) if the parent corporation is separate from it's own entity?

Or, is it the same (by definition) separate in which just that Fiserv and QuickBooks Payments (QuickBooks Online) are separate and QuickBooks Payments (QuickBooks Online) doesn't self-participate in third party consumer reporting?

The ChexSystem and other applications that offer consumer reporting is a third-party application and is separate from QuickBooks. Thus, you'll want to verify this concern with ChexSystem Support. 

Hello, emericaskate0707.

Yes, you are correct Fiserv and QuickBooks Payments are both payment solution. However, it is a different operating system.

Thus, reporting from a third party application will not show in QuickBooks. But, you can import the report to QuickBooks.

Here's how:
 

1. Sign in to QuickBooks Online.
2. Choose Settings ⚙.
3. Click Import data.
4. Tap the data you wish to import.

You can check this article for more details: Import data from other software into QuickBooks Online.

In addition, I've included this article to know about QuickBooks Online: FAQs QuickBooks Online.

I'm still here if you have other questions about QuickBooks Online. Just post your questions here, I'll respond as soon as possible. Keep safe.

Is there any penalty for having ACH transactions returned?

I can share some information about ACH returns,emericaskate0707. 

You'll want to send the original invoice to your customer and have the option to charge a fee for the returned payment.

I'll show you how to handle this situation to keep your books in order. First, let's figure out where the failed payment is in QuickBooks. Here's how:

1. Select + New and click Bank deposit or Record bank deposit.
2. Review the QuickBooks Payments section.
3. Look for the payment on the list. If you see it, it isn't deposited yet. If you don't, it is deposited.

Once done, create a service item to track the rejected bank transfer. Just follow these steps:
 

1. Go to Settings and select Products and Services.
2. Click New and then Service.
3. Enter "Rejected bank transfer" for the name.
4. Enter "Bank transfer payment received rejected by the bank" for the description.
5. If the bank deposit is already deposited, select the bank account you deposited into for the Income account. Or if you haven't made the bank deposit yet, select Undeposited funds for the Income account.
6. Select Save and close.

Then, create a new invoice and continue steps 3, 4, and 5 in this article: Handle a rejected or failed bank transfer payment.

I'd suggest reaching out to our Merchant Services Team. They have the ability to pull up your account securely while the Community is a public forum. This way, they'll be able to discuss further the main reason as to why the ACH payments returns.

Also, here are some articles that you can check out about handling ACH transactions in QuickBooks Online:

• Resolve ACH returns on your payments account.
• Chargeback FAQs.

Please let me know, if you have any other questions with QuickBooks Payments. I'll be around to help you out. Have a great day.

Is it possible I can create an invoice for myself and make a payment through my own merchant account towards my business?

Yes, it's possible, @emericaskate0707.

You'll want to email the invoice to your email and make a payment from there. I'll show you how.

1. Go to the + New menu in your QuickBooks Online (QBO) account.
2. Select Invoice
3. Enter the needed details and select Save and send.

Furthermore, I highly recommend contacting our Merchant support team. This way, they can guide you on the best way to record your payments. You can also work with your accountant for additional advice and ensure the accuracy of your accounts. 

Once you're all set, you might want to check out this link for reference in matching your accounts effectively: Reconcile an account in QuickBooks Online.

I'm all ears if you have any other concerns or questions about invoices and payments. I'll be here ready to back you up!