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ph99004
Level 3

Build Assembly Problem

Trying to perform a build on an Assembly, ENG-01180. There exists 2 of these already in stock but I need to build 4 more. I go into Build Assembly and enter ENG-01180 and a quantity of 4.

 

QB responds that I only have enough components to build 2. When displaying the shortage report, QB says that I have 2 of the ENG-01180's in stock and I need to build 2 more.  Wow. I'm trying to build 4 more ENG-01180's regardless of what I have in stock of existing ENG-01180's.

 

IF I am short a part in my Bill of Material for ENG-01180, QB should show the shortage and offer to create a PO for me.  But, it does not. I KNOW I have plenty of parts to build this assembly.

 

Any idea what is happening here?  It should be working.

 

Thank you.

 

Phil

 

Solved
Best answer November 02, 2018

Best Answers
ph99004
Level 3

Build Assembly Problem

Turns out that there was a single part shortage that was not listed in the Shortage Report.  The reason for the shortage was that the part was not received properly.  Maybe the shortage report takes into account items on POs(?)  Anyway, I received the part correctly and the build went through.  Weird!

View solution in original post

21 Comments
Charies_M
Moderator

Build Assembly Problem

Hello there, ph99004.

 

I'd like to get your concern about building assembly be taken cared of.

 

Quickbooks will tell you the number of stocks available for you to build assembly. Since you already have 2 available assemblies on hand and another 2 for the shortage, you can manually create a Purchase Order to correct the shortage. To do this, let’s run the Shortage Report by Item. This will show the items and subassemblies you need to complete.


Here’s how:

 

  1. Go to Reports.
  2. Click Inventory.
  3. Choose Assembly Shortage by Item.
  4. Customize the date to show the correct items.
  5. Click Refresh.

Once done, you can now create a Purchase Order. Let me guide you through how:

 

  1. From the Assembly Shortage by Item report, click the Create Auto PO’s button.
  2. Check the box beside the desired item.
  3. Click Create PO’s button.

Reach out to me if you have more questions about building assemblies. It's my pleasure to help you in any way I can.

Rustler
Level 15

Build Assembly Problem

would you attach a screen shot of the build assembly screen for that item with your qty to build set to 4

ph99004
Level 3

Build Assembly Problem

Screen shot of ENG-01180 with a couple of parts shown.  There are actually around 300 different parts on this circuit board assembly:

 

ph99004
Level 3

Build Assembly Problem

Here is a screen shot of the build screen.  You can see a few more parts in the assembly.

 

ph99004
Level 3

Build Assembly Problem

Warning message from QB about the shortage.

ph99004
Level 3

Build Assembly Problem

Finally, here is the screen shot of the Shortage Report.  Notice that none of my assembly parts are showing as short.

 

ph99004
Level 3

Build Assembly Problem

Charles_M:  Thank you but this doesn't address the problem.  I am not showing any shortages of the parts within the ENG-01180 assembly. i need to build 4 new ENG-01180 assemblies.

ph99004
Level 3

Build Assembly Problem

Turns out that there was a single part shortage that was not listed in the Shortage Report.  The reason for the shortage was that the part was not received properly.  Maybe the shortage report takes into account items on POs(?)  Anyway, I received the part correctly and the build went through.  Weird!

View solution in original post

Valerie20
Level 1

Build Assembly Problem

I am trying to build an assembly and all oft he items are showing in stock but when go to build it says there is a shortage and the item on shortage is the actual assembly item itself

Joseph_A
QuickBooks Team

Build Assembly Problem

Let me help you out with this, @Valerie20.

 

Let's get this fixed by making sure that the build assembly date and the quantity on hand date are the same.

 

Here's how to check the assembly date:

 

1. Go to the Vendors menu.

2. Choose Inventory activities then select Build Assembly.

3. On the upper right part of your screen, modify the date.

 

You can read this article for more details: Combine your inventory items to build finished goods.

 

If you also want to track the products you manufacture, you can also read this article: Track the products you manufacture.

 

If you have additional questions, you can post it here in Community. Have a great day!

 

 

Hugh M
Level 1

Build Assembly Problem

Same problem. Links posted so far have not worked. 

Rea_M
QuickBooks Team

Build Assembly Problem

Welcome to the Community, Hugh M.

 

Currently, we're receiving notices that the shortage report shows blank or incorrect amounts when building an assembly. Rest assured that our product engineers are actively working to get this resolved as soon as possible.

 

As a workaround, you can manually count on the build assembly that is short or has the incorrect amount.

 

In line with this, I suggest contacting our Customer Care team. They can add your account to the list of affected users. This ensures you're in the loop about the investigation's status and its fix. You can provide the INV-19434 to our representative as your reference. Here's how: 

  1. Go to the Help menu.
  2. Select QuickBooks Desktop Help.
  3. Click Contact Us.
  4. Give a brief description of your issue, then select Continue.
  5. We’ll provide you a few support options. Select which one is best for you.

 

To make sure we address your concern on time, contact us within Monday to Friday every 6:00 AM to 6:00 PM PST. Then, 6:00 AM to 3:00 PM every Saturday. The QuickBooks Desktop Enterprise users can contact our support at any time and any day.

 

Furthermore, QuickBooks Desktop updates inventory quantities and value as you record every purchase and sale. However, there are times that you might have to record an adjustment to keep your inventory status accurate. To learn more about it, kindly refer to this article: Adjust your inventory quantity or value in QuickBooks Desktop. It contains a step-by-step guide on how to update your inventory.

 

Please let me know if you have other concerns. I'm just around to help.

Beckman415
Level 1

Build Assembly Problem

Has this been resolved?  I am experiencing the same problem.  I have everything on hand, build date is accurate, but when I go to build the assembly it shows a shortage and the only item listed is... The assembly item itself. 

 

Chris

IamjuViel
QuickBooks Team

Build Assembly Problem

Hello, @Chris.

 

Currently, our Product Engineers are still working on releasing a permanent resolution for the on-going issue with the shortage report. 

 

In the meantime, you can look into the settings for each assembly items. Then, locate the Quantity Calculate checkbox for Pending Build Assemblies. Checking this seems to have fixed this Shortage reports

 

Lastly, I'd suggesting contact our Technical Support team so you'd be added to the affected users' list. You can follow the steps shared by my colleague, @Rea_M. Rest assured, you'd be notified via email once updates are released. 

 

Keep me posted on your call goes. I'm always here to help.

B Reiff
Level 1

Build Assembly Problem

has this problem been resolved. im having the same issue 

GlinetteC
Moderator

Build Assembly Problem

The status of the investigation is still in progress, B Reiff.

 

We're unable to give you a specific time frame as to when this will be resolved. Rest assured that we're working for a permanent fix so you can get back to business.

 

In the meantime, you can follow the workaround provided by the my colleague above while we're working on this.

 

Your patience and understanding are much appreciated. If you have any other questions, you can post them anytime here. The Community is here to help.

AMTSVC
Level 1

Build Assembly Problem

I am having the same problem in our QB manufacturing and wholesale 21.0, please add our company to the list to receive the fix/update when available.

 

Anne Thomas

Snowville Creamery, LLC

[email address removed]

JodyJB
Level 1

Build Assembly Problem

Please explain how I find this:  

In the meantime, you can look into the settings for each assembly items. Then, locate the Quantity Calculate checkbox for Pending Build Assemblies. Checking this seems to have fixed this Shortage reports

I do not have a "settings' in the Edit Item screen. 

Thank you!

CharleneMae_F
QuickBooks Team

Build Assembly Problem

Thanks for joining on this thread, JodyJB.

 

May I know what appears on the screen when you check the items? This helps me provide an accurate solution. Also, adding a screenshot would be a great help too.

 

For now, let's can run the Verify and Rebuild Data utility in the system. The tool scan data issues within the company file and self-resolves them.

 

 

To verify data:

 

  1. Open the company file.
  2. Click the File tab at the top menu.
  3. Select Utilities.
  4. Choose Verify Data.

For rebuild data:

 

  1. Open the company file.
  2. Click the File tab at the top menu.
  3. Select Utilities.
  4. Choose Rebuild Data.

 

Aside from that, please know that the investigation (INV-19434) is still in progress. Our engineers are working hard to find a permanent fix. I'd suggest reaching out to our QuickBooks Support Team, so they'll be able to add you as one of the affected users. You'll get notified once it's resolved. 

 

I’m also adding these articles that'll help you learn more information about assembly:

 

I'm only a few clicks away if you need assistance with your other QuickBooks tasks. It's always my pleasure to help you out again.

JusticeB
Level 1

Build Assembly Problem

After seeing so many posts about this from you with thorough answers that did not seem to address the issue, I am glad you got it resolved with the one item that was not properly received. But, do you know why the report was wrong?

For our company, I can see that I don't have enough parts in the Build screen, but the Shortage Report is not showing parts I am clearly low on.

Is there an answer to this besides QB is working on it (since sometime last year), or rebuild my data?

This issue is preventing us from being able to purchase supplies needed without making an insanely complex spreadsheet (which is why we purchased QuickBooks).

Thank you.

Joesem M
QuickBooks Team

Build Assembly Problem

Thanks for joining this thread, @JusticeB.

 

I understand the importance of being able to purchase supplies without making a spreadsheet. Currently, this issue has been escalated and our engineers are already investigating the root cause of this unexpected hitch and are working to implement a solution. 

 

As a workaround, you can manually count on the build assembly that is short or has the incorrect amount.

 

While they do, I need to get you in touch with our QuickBooks Support as they are tracking the number of affected users. This way, they can attach your account information to the ongoing investigation. Any progress will be communicated via email.

 

Here's how:

 

  1. Open QuickBooks.
  2. Go to the Help menu.
  3. Choose QuickBooks Desktop Help.
  4. Select Contact Us.
  5. Enter your concern.
  6. Click Continue.
  7. Tap Start messaging.

 

Please take note our operating hours for chat support depend on the version of QuickBooks that you're using. For more details see this article: Support hours and types.

 

Also, when you purchase or receive inventory, it debits the Inventory Asset account which is posted in the Balance Sheet report. If there are changes in the quantity because of damages, fire, theft, or breakage, etc., that's when you use the adjustment option. The steps and instructions are listed here: Adjust your inventory quantity or value in QuickBooks Desktop.

 

Thank you for your patience while we work for a fix. Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. Take care.

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