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Join nowI have QuickBooks desktop 2021 for macOS Big sur. when I go to write an invoice, It defaults to my personal Gmail, not my business Gmail. But when I email a statement, It defaults to my business Gmail like it should. What's going on and how can I fix this?
You have me to help you configure your outgoing email address, Melissa_45.
Once the system detects multiple email addresses, QuickBooks uses the default account. If you want to change the default email, you can follow these steps:
In case you want to personalize your invoices, you can customize their templates before sending them out.
Also, if you want to take and process payments online, you can check this guide: Turn on online payments in QuickBooks Desktop for Mac.
Let me know how it goes. I want to ensure that this gets taken care of. I'll be around if you have concerns about the online payments. Have a good one!
Apple mail was already selected as the default email reader. sorry, there was a communication issue. I meant to ask how to change the default email Address in quickbooks when writing an invoice.
Thanks for the clarification, Melissa_45.
I'll share the steps with you on how to change the email address when sending sales transactions from QuickBooks for Mac. Here's how:
Here's an article about this for more details: Connect and Track Emails in QuickBooks Desktop for Mac.
I'd also like to share a few more guide articles and reference just in case you might need them in your future tasks:
As always, don't hesitate to reply again or reach out to us anytime you need help when working in QuickBooks.
When I go to Preferences>Email, I dont see "Send Emails Using" anywhere.
When I go to Preferences>Email, I dont see "Send Emails Using" anywhere.
Hi there, Melissa_45.
Thank you for following up on this. I'm happy to provide more details.
In the top area of the Send Window of QuickBooks Mac, you can choose a from account when you send transactions. You'll want to change your mail preference to assign the correct email address for sending transactions. Go to QuickBooks and select Preferences under Mail.
Please let me know if you need further assistance. I'm just right here to help.
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