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Level 1

How to delete credit card in chart of accounts

 
Solved
Best answer October 29, 2018

Best Answers
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Moderator

How to delete credit card in chart of accounts

It’s great to see you here, Pour me.


I got you covered. Let me show you how to delete a credit card in the Chart of Accounts.

  1. Select Accounting on the left, choose Chart of Accounts.
  2. Find the credit card account you want to delete in the list.
  3. In the Action drop-down, select Delete.
  4. Confirm that you want to delete the account.

Just a friendly reminder, here are the things that happen when you delete a credit card account from QBO:

  • The account will be made inactive in QBO.
  • If the account has a non-zero balance, QBO will make an adjusting transaction.
  • Although you can make a deleted account active again, you may need to make corrections to journal entries and balances.

Take a look at this article for more insights: Disconnect or delete an account.


That’s it. Of course, let me know if you need anything else, I'm here to answer them and help you out. Have a good day!

View solution in original post

17 Comments 17
Highlighted
Moderator

How to delete credit card in chart of accounts

It’s great to see you here, Pour me.


I got you covered. Let me show you how to delete a credit card in the Chart of Accounts.

  1. Select Accounting on the left, choose Chart of Accounts.
  2. Find the credit card account you want to delete in the list.
  3. In the Action drop-down, select Delete.
  4. Confirm that you want to delete the account.

Just a friendly reminder, here are the things that happen when you delete a credit card account from QBO:

  • The account will be made inactive in QBO.
  • If the account has a non-zero balance, QBO will make an adjusting transaction.
  • Although you can make a deleted account active again, you may need to make corrections to journal entries and balances.

Take a look at this article for more insights: Disconnect or delete an account.


That’s it. Of course, let me know if you need anything else, I'm here to answer them and help you out. Have a good day!

View solution in original post

Highlighted
Level 1

How to delete credit card in chart of accounts

Thank you! 

Highlighted
Level 1

How to delete credit card in chart of accounts

This might make the account inactive but all the transactions still show up in reports!  I want all the transactions to disappear, as I created a new account with new transactions that are now getting duplicated in my reports because my "deleted" account is technically still there!  Help please!

Highlighted
Moderator

How to delete credit card in chart of accounts

Hi there, OnFire.

 

We'll need to delete each transaction so they won't be included in all reports. Let's first activate the account. Here's how:

  1. Go to Accounting.
  2. Under Chart of Accounts, click on the Gear icon above the ACTION column.
  3. Check the Include inactive box.
  4. Click on the Make action link for the account.
  5. Click on the View register link.
  6. Select each transaction and click on Delete.
  7. Click Yes.

Once you've deleted all transactions, go ahead and inactivate the account again and run your financial reports.

 

Let us know if you have any questions. 

Highlighted
Level 1

How to delete credit card in chart of accounts

I don't see an option to allow INACTIVE or to delete. How do fix that?

Highlighted
QuickBooks Team

How to delete credit card in chart of accounts

Let's first make sure that you have an access, Atari Silverlake.

 

There is a certain type of user that has no access with adding, editing, and deleting accounts. You can read this article for reference: User types in QuickBooks Online. You can reach out to your company admin to change your level of access.

 

Also, make sure that the account you want to delete is not a default account. There are accounts created by QuickBooks that we're unable to delete or make inactive. Check this article for details: Manage default and special accounts in your chart of accounts.

 

We can do some troubleshooting if you have access but still unable to make it inactive. Let's start by an incognito window and check if everything works fine. You can also clear the browser's cache. Most of the errors in QuickBooks Online is just a result of too much cache. If this behavior continues, I suggest using another and supported browser.

 

You can also create a subaccounts in your chart of accounts in QuickBooks Online. This helps to track your transactions easily.

 

Comment below if you need from me. Have a great day!

Highlighted
Level 1

How to delete credit card in chart of accounts

I added a new credit card to link to our Quickbooks account (it was a new number of an existing credit card with Bank of America). I specified the dates that I wanted the new data to download into Quickbooks. But, it looks like I requested transaction from the last year instead of the last month. So, in addition to 233 unwanted transactions, there is also a corresponding balance in Opening Balance Equity. Can I delete the entire account without individually deleting each transaction? Also, I want the Equity balance to go away too. 

 

Can you help?

Highlighted
Moderator

How to delete credit card in chart of accounts

Thanks for joining the thread, @dlee.

 

I'm happy to help you batch delete those unwanted transactions. It's super easy and you'll be doing it like a pro in no time. Check it out:

 

  1. Go to Banking on the left menu.
  2. Select your credit card account at the top.
  3. At the top of the transaction list, tick the checkbox.
  4. From the Batch actions button, choose Exclude Selected.

 

That's it! Excluding the transactions will move them to the Excluded tab on the Banking screen and won't add them to your register.

 

If you'd like to learn more about reviewing transactions, I recommend checking out: Match and categorize bank transactions in QuickBooks Online

 

Let me know if you have any additional questions. I'm always here to help. Have a great week ahead!

Highlighted
Level 1

How to delete credit card in chart of accounts

I am new to Quickbooks and trying to delete credit cards with non-zero balances. However, I'm warned about QB adjusting reconciliation and i don't know what that means. Help appreciated.

 

Maria

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QuickBooks Team

How to delete credit card in chart of accounts

Hi MAB11. What this warning means is that by making the account inactive, those transactions will no longer appear when you attempt to reconcile your books.

 

Reconciliation is the process of checking your bank statements vs. the bookkeeping that's been done inside of QuickBooks. Here's a guide on reconciliation to help you understand better. Please let me know if you need anything else. 

 

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Highlighted
Level 1

How to delete credit card in chart of accounts

Thank you so much for your help. These cards  were joint cards with my husband and I no longer want them in my company QB. Perhaps you can guide me in how to make them inactive?  

Highlighted
QuickBooks Team

How to delete credit card in chart of accounts

Hi MAB11. Thanks for responding. I appreciate the info it makes the situation a lot more clear. Here's our guide on deleting an account . It will guide you through whatever steps may need to be taken depending on whether these are set up as sub-accounts or not and based on a few other factors. 

 

Please let me know if you need help with anything else I'm more than happy to further assist you. 

 

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Highlighted
Level 1

How to delete credit card in chart of accounts

I actually do need help. Sorry. I'm totally new to QB and struggling.

I have added my new Chase credit card to QB. Can i add my Chase bank account to QB THROUGH QB or do i need to do it through the bank? Or is it already in QB with my credit card?

Highlighted
Level 1

How to delete credit card in chart of accounts

I want to make credit cards inactive, but I don't know what "adjusting transaction means." Will it affect other cards in QB?  I'm so confused!

Highlighted
QuickBooks Team

How to delete credit card in chart of accounts

Hi MAB11. I suggest you request a callback from a QuickBooks agent. They will be able to perform a screen share with you to see exactly what needs to be done to remove the credit card. To request a callback just do this from within QuickBooks Online:

  1. Click Help in the top right corner
  2. Scroll down and select Contact Us
  3. When you reach the ways we can connect page select, Get a Callback
  4. Enter your contact info and select Call me 

You will receive a confirmation and a QuickBooks agent will call you as soon as available. Please let me know if there's anything else I can do for you. Have a great day. 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Accept as solution"

 

Highlighted
Level 1

How to delete credit card in chart of accounts

This will take hours. There is no way to select them all and perform a batch delete. Poor programming and the developers should be aware of this. 

Highlighted
QuickBooks Team

How to delete credit card in chart of accounts

Hello there, OnFire2000.

 

Are you trying to delete the transactions on your register? If so, we have an option to exclude them by batch. This is applicable to those downloaded transactions from your bank. You can follow these steps:

  1. Go to Banking and select the bank account.
  2. From the Reviewed tab, locate and select the transactions you want to remove and click Undo.
  3. On the For Review tab, check the boxes of those transactions.
  4. Then, select Exclude Selected on the Batch actions drop-down.

If these transactions are manually created, you'll have to delete them individually. I have an article here if you need a reference on how to assign, categorize, edit, and add your downloaded banking transactions.

 

Post again here if you need anything else. Have a great day!

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