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I want to know more about your concern, Mae.
Are you referring to the payroll checks? Is this happening to multiple checks? What steps did you take so far?
Any information and screenshots you can provide would be much appreciated. Thank you in advance!
Only on 1 checking account in quickbooks does this happen. Imprint my checks and then it always prints a second one after I'm done. 1 copy is selected so I do not know why it does this but it wastes a sheet of paper for every check i print.
I've got the steps you can perform to prevent duplicate printing of your checks, @NAILDR.
You're on the right track in selecting the "1 copy" option in the printer settings. The Adobe Reader/Acrobat may be outdated since it's the default program we use for opening, viewing, and printing PDF files. That's why the system prints duplicate checks for your particular checking account.
To help fix this, I'd suggest updating the Adobe Reader/Acrobat to take advantage of its security and stability improvements. I'll guide you how.
Once done, print the checks again to see if it works. If not, we can repair the Adobe Reader/Acrobat to resolve this.
You'll also want to check your printer manual if there's a preference you need to change to stop the duplicate printing of checks.
Also, I recommend visiting this resource hub if you're using Windows: Fix QBO Printing Issues On Browsers. It contains solutions to resolve each printing scenario in QBO. For Safari in Mac, use this article instead: Troubleshoot Printing Problems.
In case you're experiencing alignment issues when printing your checks or paychecks, there are ways on how to fix them. Just click the link below specific to the form you're using.
I'll be right here to help if you need anything else. Keep safe always, @NAILDR.
I am having the same problem. I tried repairing and reinstalling Adobe Acrobat. Using a Canon ImageClass MF743cdw printer, Quickbooks Desktop Pro 2019. Still prints 2 copies if printing a partial page of checks.
Hi there, @Berwyn.
I appreciate you performing the steps provided above.
When QuickBooks has printing issues, there are some setups that you need to check. These are the following:
Once verified, try to print a sample check. Here's how:
See this article to know more about printing checks: Create, modify, and print checks.
In case, you'd encounter an error when printing, see this guide on how to resolve:
Keep me posted if there's anything else that you need in QuickBooks, I'll be around to provide further assistance. Have a great day.
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