How to void a check already issued

Please clarify what "redo the reconciliation/s" means?  Does this require selecting cleared items again?  What if you have to go back more than one reconciliation?  Does QB have any tools to facilitate this laborious process?

Hello, vr2022.
I'd be glad to walk you through on how to undo your reconciliation. So let's get started.

If you are an accountant, you have the ability to undo your reconciliation in the new Reconcile screen by following these steps below:

1. Click the Gear icon in the upper-right hand corner.
2. Select Reconcile.
3. Click the Reconciliation History link in the upper-right-hand part of the page.
4. Choose the correct Account and Report period.
5. Find the report and click the drop-down arrow beside View report.
6. Select Undo and Yes to confirm.
7. Click Undo and then OK.

You can refer to the Undo a reconciliation in QBOA article for detailed steps with a video.

On the other hand, if you're not an accountant, unreconciling the transaction manually will affect your beginning bank balance. I'd suggest consulting an accountant for more expert ways of dealing with this kind of situation. Also, you may find this article helpful:  How to unreconcile a transaction or undo a reconciliation.

As always, you can contact our customer care agents if you'd like someone to be with you as you go through these steps.

Please let me know if you have other questions about reconciliation. Have a good one.

I want to void a cheque.  When I select EDIT on the cheque I want to void, it goes to the cheque details screen but there is no button for MORE or VOID.  The only options are PRINT or DELETE.  If I select DELETE, it refuses, saying that it can only delete the most recent paycheque to that employee.  

What should I do?

Hello b_burgess,

We can only void or delete the most recent paycheque of an employee. After that, you should be able to delete the affected paycheque.

1. Click Workers on the left menu and go to the Employees tab.
2. Choose an employee profile and go to the Paycheck list.
3. Select the recent paycheque and click Delete.
4. Mark the I understand that this action... box.
5. Click Delete Paycheque (Paycheck).

Then, recreate the other paycheques you've deleted earlier.

Let me know if you need more assistance with this. 

Hi,

Thank you for your reply, but it won’t allow me to delete the cheque. 

Here are screen shots from what happens...

 

1- I click on DELETE:

 

 

2- I click YES to confirm delete:

 

 

3- it won’t delete, I click OK, then it returns me back to image 1. 

 

 

Any suggestions?

Brendon.

Good Morning, 

I followed your directions to void a check and it returned to the "to Review" list. How do I remove it from there without adding it? Add is the only option I have....

I appreciate you for following the steps provided, MaryH1.

Once a check is voided, it will return to the For Review tab. What you can do is to Exclude the transaction. Here's how:

1. Check the box beside the date of the transaction.
2. Then click the Batch actions drop-down.
3. Select Exclude Selected from the drop-down.

There you go, the transaction will no longer appear on the For Review tab.

Please let me know how it goes. I'll be around if you need further help.

How can I change the VOID date to be today's date as to not change prior closed months? 

Hello, @kathleenquinn.

Let me share some information about the voided check in QuickBooks Online.

Correcting the date of the voided check is not possible, what you can do is to delete the transaction and recreate to change the void date. 

You may refer to this article to learn when to void or delete a transaction, and how to handle a situation if you create a transaction accidentally. Void or delete transactions. 

Feel free to fill me in if you have any other questions. Keep safe.

How do I void a direct deposit check from a past payroll?

Thanks for joining the thread, Sandrasue58.

To void or cancel a Direct Deposit (DD) check it must be done 5:00 p.m. Pacific Time and 2 banking days before the paycheck date. However, in your case, since it's from the past payroll, you may need to contact our Payroll Support team. They have more tools to securely pull up your account and help you further in voiding.

To know more about deleting and voiding DD paycheck, read this article (go to the QuickBooks Online section): Delete or void employee paychecks.

You may also find this helpful:

• When do I need to submit payroll to pay employees on time?
• How to create a report of voided checks

Let me know how things go on your end or if you have any other payroll concerns. I'm more than happy to assist you. Take care and have a wonderful day ahead.

**Say "Thanks" by clicking the thumb icon in a post.
**Mark the post that answers your question by clicking on "Accept as solution".

Hello. When you say "if the check was included in your previous reconciliation" do you mean if it is outstanding as of the last reconciliation?

Hi there, @tanaka-spencer. 

Thanks for taking the time to follow along with the thread. I'm happy to clarify what my colleague means by "if the check was included in your previous reconciliation". 

My colleague means that if the check has been reconciled in a previous reconciliation, you'll need to undo it, so that it can be deleted. I've included some steps to unreconcile the check below. 

1. Click Accounting, then go to Chart of Accounts.
2. Choose the bank account, then click View register.
3. Look for the transaction.
4. In the reconcile status column, choose the top line repeatedly to change the status (C - Cleared, R - Reconciled, and Blank - Not cleared or reconciled).
   • 

For additional details about this process, check out How to unreconcile a transaction or undo a reconciliation.

Please let me know if you have any further questions or concerns. I'm always around to lend a hand. Take care! 

This isn't an appropriate response or way of handling a transaction for a business that maintains it's books on a strict Accounting basis. If you void a check you don't want to touch the closed period so that the earlier period remains intact without impacting the book balances. The bank reconciliation for that closed period also needs to remain intact. The original check may just be one that was lost or some other reason and doesn't have to have been issued in error.  How can you maintain the integrity of the period the check was issued and be able to void the check to an open period?

One solution I have seen is to create a deposit on the day you write a check replacement. Then in the next bank reconciliation, you match up the deposit to the old check. Then reissue a check, using the same account number as the deposit, so they offset. Accounting/Cash is neutral for the new month; the one problem is that the YTD or cumulative amount paid to the vendor will appear to be higher than it really is. If the vendor receives a 1099, then the amount will have to manually adjusted. 

It's actually sad that you still can't void a check in the current period. I've had them cross years and you have to now modify your financial statements due to shoddy accounting software

Unbelievable, seems QBs is getting worse now. You could always void checks on the effective date you were voiding it in other versions of QBs - why did QBOs change this?????

I agree. This is not the way to handle voiding a check.  We really should be given an option to impact a closed period or the current period...or any other period since QB cares nothing about the integrity of old data!!!!

This is what i need to know how to do.  I don't want to mess up my previous reconciliation.  I want to make sure the $ amounts are added back to the line item they were charged against.

I'm here to help you ensure your record is accurate, Heidi1966.

Beforehand, may I know how did you track the transactions in QuickBooks Online? Adding additional details about the transactions and the process you want to complete would be a great help in providing accurate steps to resolve this. A screenshot would be a great help too.

I'll keep an eye on your response to ensure assistance is provided as soon as possible. Keep safe!

Is there an easier way when you have checks from the previous year that you need to void.

In desktop you could just do a deposit for the check you need to void.  But in QBO is open the invoice back up to be paid.  So then do I have to make a credit against the open invoice so you can mark it as paid and void the check-out of the system.  It seems you have to do double work when a check is void.