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lana1
Level 1

How to void a check already issued

 
Solved
Best answer October 15, 2018

Best Answers
MarninaM
QuickBooks Team

How to void a check already issued

Hello lana,

When the check hasn’t been cashed, and wasn’t included in your previous reconciliation, you can void it by following the steps below:

  1. Select Accounting from the left menu.
  2. Select Chart of Accounts at the top.
  3. Select the bank account the check you need to void was recorded under and choose View Register.
  4. Locate the desired check and click to highlight.
  5. Click Edit.
  6. On the bottom center click More and select Void.
  7. Confirm Are you sure you want to void this check? by selecting Yes.

However, if the check was included in your previous reconciliations, you’ll need to undo the reconciliation then delete the transaction. Once done, you can then redo the reconciliation process.

As always, I recommend getting the help of an accountant before doing so.

Thank you for giving me the chance to help you today. If you have any further questions, feel free to ask.

View solution in original post

13 Comments
MarninaM
QuickBooks Team

How to void a check already issued

Hello lana,

When the check hasn’t been cashed, and wasn’t included in your previous reconciliation, you can void it by following the steps below:

  1. Select Accounting from the left menu.
  2. Select Chart of Accounts at the top.
  3. Select the bank account the check you need to void was recorded under and choose View Register.
  4. Locate the desired check and click to highlight.
  5. Click Edit.
  6. On the bottom center click More and select Void.
  7. Confirm Are you sure you want to void this check? by selecting Yes.

However, if the check was included in your previous reconciliations, you’ll need to undo the reconciliation then delete the transaction. Once done, you can then redo the reconciliation process.

As always, I recommend getting the help of an accountant before doing so.

Thank you for giving me the chance to help you today. If you have any further questions, feel free to ask.

View solution in original post

vr2022
Level 1

How to void a check already issued

Please clarify what "redo the reconciliation/s" means?  Does this require selecting cleared items again?  What if you have to go back more than one reconciliation?  Does QB have any tools to facilitate this laborious process?

Rose-A
Moderator

How to void a check already issued

Hello, vr2022.
I'd be glad to walk you through on how to undo your reconciliation. So let's get started.

 

If you are an accountant, you have the ability to undo your reconciliation in the new Reconcile screen by following these steps below:

  1. Click the Gear icon in the upper-right hand corner.
  2. Select Reconcile.
  3. Click the Reconciliation History link in the upper-right-hand part of the page.
  4. Choose the correct Account and Report period.
  5. Find the report and click the drop-down arrow beside View report.
  6. Select Undo and Yes to confirm.
  7. Click Undo and then OK.

You can refer to the Undo a reconciliation in QBOA article for detailed steps with a video.


On the other hand, if you're not an accountant, unreconciling the transaction manually will affect your beginning bank balance. I'd suggest consulting an accountant for more expert ways of dealing with this kind of situation. Also, you may find this article helpful:  How to unreconcile a transaction or undo a reconciliation.

 

As always, you can contact our customer care agents if you'd like someone to be with you as you go through these steps.

 

Please let me know if you have other questions about reconciliation. Have a good one.

b_burgess
Level 1

How to void a check already issued

I want to void a cheque.  When I select EDIT on the cheque I want to void, it goes to the cheque details screen but there is no button for MORE or VOID.  The only options are PRINT or DELETE.  If I select DELETE, it refuses, saying that it can only delete the most recent paycheque to that employee.  

What should I do?

JamesDuanT
Moderator

How to void a check already issued

Hello b_burgess,

 

We can only void or delete the most recent paycheque of an employee. After that, you should be able to delete the affected paycheque.

  1. Click Workers on the left menu and go to the Employees tab.
  2. Choose an employee profile and go to the Paycheck list.
  3. Select the recent paycheque and click Delete.
  4. Mark the I understand that this action... box.
  5. Click Delete Paycheque (Paycheck).

Then, recreate the other paycheques you've deleted earlier.

 

Let me know if you need more assistance with this. 

b_burgess
Level 1

How to void a check already issued

Hi,

 

Thank you for your reply, but it won’t allow me to delete the cheque. 

 
Here are screen shots from what happens...
 
1- I click on DELETE:
image1.jpeg
 
 
2- I click YES to confirm delete:
image2.png
 
 
3- it won’t delete, I click OK, then it returns me back to image 1. 
image3.png
 
 
Any suggestions?

Brendon.
GarlynGay
Moderator

How to void a check already issued

Hi b_burgess,

 

Thanks for coming back with additional details.

 

Since you're getting an error when voiding a paycheque, we need to pull up your payroll account to help you do it. Please contact so our payroll support team can help you further.

  1. Go to this link: https://help.quickbooks.intuit.com/en_CA/contact.
  2. Select QuickBooks Online.
  3. Select Payroll then Employees.
  4. Click on Get Phone Number, Send Email, or Start a Chat

If you need anything else, please post them here. 

MaryH1
Level 1

How to void a check already issued

Good Morning, 

I followed your directions to void a check and it returned to the "to Review" list. How do I remove it from there without adding it? Add is the only option I have....

MaryLurleenM
Moderator

How to void a check already issued

I appreciate you for following the steps provided, MaryH1.

 

Once a check is voided, it will return to the For Review tab. What you can do is to Exclude the transaction. Here's how:

  1. Check the box beside the date of the transaction.
  2. Then click the Batch actions drop-down.
  3. Select Exclude Selected from the drop-down.

There you go, the transaction will no longer appear on the For Review tab.

 

Please let me know how it goes. I'll be around if you need further help.

kathleenquinn
Level 1

How to void a check already issued

How can I change the VOID date to be today's date as to not change prior closed months? 

Pabz_L
QuickBooks Team

How to void a check already issued

Hello, @kathleenquinn.

 

Let me share some information about the voided check in QuickBooks Online.

 

Correcting the date of the voided check is not possible, what you can do is to delete the transaction and recreate to change the void date. 

 

You may refer to this article to learn when to void or delete a transaction, and how to handle a situation if you create a transaction accidentally. Void or delete transactions

 

Feel free to fill me in if you have any other questions. Keep safe.

Sandrasue58
Level 1

How to void a check already issued

How do I void a direct deposit check from a past payroll?

 

MirriamM
Moderator

How to void a check already issued

Thanks for joining the thread, Sandrasue58.

 

To void or cancel a Direct Deposit (DD) check it must be done 5:00 p.m. Pacific Time and 2 banking days before the paycheck date. However, in your case, since it's from the past payroll, you may need to contact our Payroll Support team. They have more tools to securely pull up your account and help you further in voiding.

 

To know more about deleting and voiding DD paycheck, read this article (go to the QuickBooks Online section): Delete or void employee paychecks.

 

You may also find this helpful:

Let me know how things go on your end or if you have any other payroll concerns. I'm more than happy to assist you. Take care and have a wonderful day ahead.

 

 


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