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kelley3
Level 1

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

 
18 Comments 18
GraceC
QuickBooks Team

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

Hello there, @kelley3.

 

Can you provide the specific error are you having when trying to print in QuickBooks Online (QBO)

 

In the meantime, let's try printing your transactions or reports in a private window. There are times that the browser is full of frequently accessed page resources, causing some unusual responses.

 

To save you time, use either of these keyboard shortcuts:

  • Mozilla Firefox: press Ctrl Shift P
  • Internet Explorer: press Ctrl Shift P
  • Safari: press Command Shift +N

If you're able to print fine in a private window, go back to your original browser and clear its cache to start fresh. Also, using other supported browsers can help us narrow the cause of this behavior.

 

If you're getting the same problem, you can check out these articles to resolve printing issues in QBO:

We're here to lend a hand if you have other printing concerns. Feel free to let us know. 

 

Just_me
Level 10

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

@GraceC ,

 

You guys need to stop telling people that it's an issue on their end.  It is QB that did this.  It has NOTHING to do with which browser they are using, or if the cache needs help.  

IT IS ALL QUICKBOOKS and trying to force us to use Online Bill Pay.   

Calling customer service or anyone else doesn't help, either.  They ALL just say that it is, how it is.  They have NO intentions on changing things back, or fixing what's totally broken.  They won't even put things back, that NEED to be there. 

 

@Kelly3 

 

It's a lost cause. I've been trying for over a week to get answers.  They just keep telling me this is how it is and we, as customers, have to deal with it. Good luck!!

Eksa22
Level 2

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

Same issue. No check printing options like there has always been. I only see the "Save and schedule payment" option. I need to print checks.

Eksa22
Level 2

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

Same situation. I need to print checks and am no longer seeing this option. There is only the "Save and schedule payment" which directs me to electronic payment options. 

GlinetteC
Moderator

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

It's my priority that you can print vendor's check, Eksa22.

 

To help us get this sorted out, I would recommend contacting our Customer Care Support. They have available tools to take a look into your account and can help you remove the payment schedule option on your end. 

 

Here's how:

 

  1. Go to the Help icon.
  2. Click Contact us.
  3. Enter "no print option" as your concern.
  4. Click Let's talk.
  5. Choose either to Start a message or Get a callback.

I've also included these links you can read to learn more about Online Bill Pay:

 

We're always here if you need more help.

Amber c
Level 1

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

Its a new feature that was forced upon us! HATE IT!! I didnt ask for it, I like how I was doing my checks and now they want to print and send my checks NO!! Looking for another software program. Quickbooks has became to controlling!! To print checks I now have to go through  extra steps, why would they take something that works and force something unwanted? UPSET!!

gradeacarpeting
Level 1

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

I am having the same issue. Before I could pay a vendor and print the check. Now it says schedule online payment and then nothing happens. Annoying. 

Charies_M
Moderator

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

Hello there, gradeacarpeting.

 

I appreciate you for letting us know you're experiencing the same issue with printing vendor checks in QuickBooks Online (QBO). I am determined to help find a solution for this.

 

If you've done all the recommended troubleshooting mentioned by the previous representative in this thread, I suggest contacting our QuickBooks Care Team. Using their tools, they can take a closer look at this issue and identify its cause. 

 

Here's how you can reach us:

  1. Go to the Help menu at the upper right.
  2. Select Contact Us.
  3. Enter your concern.
  4. Click Let’s talk.
  5. Choose Get a callback
  6. Type in your contact info.
  7. Select Confirm my call.

 

You can check out this article for our most updated contact information: Support hours and types.

 

Keep me posted if you have any other questions while working with QuickBooks. I'll be here to help. Have a great day ahead.

JacquiB1
Level 1

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

can you suggest a better book keeping system so i can leave quickbooks all together. they obviously dont care but im not sure where to switch to. 

JacquiB1
Level 1

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

not helpful.

twalters123
Level 1

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

The only way I can bypass it is to save the invoice, and then go back out to the vendor list.  If I then look up the vendor I am trying to issue a check to, the make payment option is available on the right hand side.  If you click on the "make Payment" it takes  you to the screen that you can print a check from.  I hate the new set up and all the searching to be able to do simple tasks.  Many of my vendors do not take anything but check, so quickbooks needs to fix this.

seattlenm
Level 1

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

This is a nightmare! QuickBooks, why would you take this away and create more extra steps? This is not acceptable!

kevinkatz123
Level 1

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

This response is bullsh*t. It's a transparently dark pattern. Idiots.

mi4guyc
Level 1

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

QUICKBOOKS: Fix this - I want to print local checks from the Bill Pay screen.  I am NOT turning this over to your bill pay service.  Due to this I am going to switch vendors ASAP.

JamaicaA
QuickBooks Team

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

I'd like to assist you with printing checks when paying bills with QuickBooks Online, @mi4guyc.

 

Kindly be informed that the option make payment was changed into schedule online payment few months ago.  

 

Checks can still be used to pay your bills. To do so, select the Mark as paid option from the drop-down menu. You'll be directed to the bill payment window. Then, at the bottom of the page, tap Print check and choose the bills you wish to pay. 

 

For your convenience, I've attached some screenshots below:

 

 

 

I've added these resources for more guidance:

 

 

Lastly, you can refer to this link if you want to review all of your vendor transactions in the future.

 

If you have additional concerns about handling bills, feel free to reply. I'll be here to help you out.

PMA131
Level 1

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

I just entered bills or invoices from vendors and my unpaid bills will not populate to the Print Check screen.  

SarahannC
Moderator

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

Hope you're doing good today, PMA131.

 

Printing bills from the Print Check screen would be a great feature to add to our product updates. Currently, the option to do it in QuickBooks Online (QBO is unavailable. 

You can send product suggestions straight to our developers. Please know that QuickBooks enhancements are largely the results of feedback sent to them. I'll show you where you can send your feedback.

 

  1. Log in to your QBO account and go to the Gear icon.
  2. Select Feedback under Profile.
  3. Enter your suggestion. Then, click Next.

 

Here are some articles that you can visit and read for more tips about handling vendor transactions in the program:

 

 

If you have more concerns about printing forms/transactions in QBO, please get back to me. I'm always around to assist you further, PMA131.

Debsterpo
Level 1

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

To all that are having issues trying to print checks for a bill, I feel your pain.  I've been struggling for MONTHS.  The added steps are unwarranted and QB technology should rise to correct this.  There should be an option to print check along with Schedule Payment from the Vendor/Bills page.  I finally spent over 1 hour on a chat/share screen and the assistant had NO idea what was going on. 

 

In order to pay an existing bill via a paper check, you have to go to +New in the upper Left, select Pay Bills - from there you should see your bills in order to print a paper check.  Hope this helps  

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